Search Results for 'cache'

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect your amp menu and an amp post, in this way I will be able to provide you a better answer.

How to Make an AMP Ready Website with Newspaper Theme ->https://tagdiv.com/amp-newspaper-theme/

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If you are using the Technology demo you’ll have the button 1 set as sign up -> https://www.screencast.com/t/zgyiKE1ToyBL , please make sure that you change the color for the right button.

If there is still a problem please provide me a link and some more details.

Thank you!

Hi,

Please remove the WP Rocket plugin together with all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

That is usually caused by caching. I have seen cases where the mobile theme was loading on desktop for example, which should not happen.

In almost all those cases the issue was a caching plugin. We recommend to use the WP super cache if possible, with these settings
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
There should be no problem with the mobile theme and this caching plugin.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

Please take a screen to your system status and provide here. Also, make sure if you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

You can remove those elements using a custom css ->https://www.screencast.com/t/O3XM2rH7PC
.td-mobile-footer-wrap .td-footer-wrap .td-footer-logo,
.td-mobile-footer-wrap .td-footer-wrap .td-footer-description,
.td-mobile-footer-wrap .td-footer-wrap .td-footer-social .block-title
{
display: none;
}
Set the code in Newspaper>theme panel>Mobile theme>Custom code> Css -> https://www.screencast.com/t/xOPDlwCO4X

In the most cases the above issue that you have when you try to validate an amp post/page is caused by a plugin, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also this can be cause from lazy-load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

If there is still a problem, please provide me a link were I can inspect this problem.

Thank you!

Hi,

This problem is usually caused by a low wp-memory, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

First please make sure that this is not a plugin conflict, deactivate all non theme plugins, clear all cache and check to see if this is still happen.

This is usually from lazyload, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also please deactivate all non theme plugins, clear all cache and try again, is possible to have some plugins that use lazyload or may it is a plugin conflict.

If there is still a problem please provide me a link were I can inspect this problem.

Thank you for your understanding!

Hi,

Please check our documentation for Post templates -> https://forum.tagdiv.com/post-templates-2/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

Please check this topic on how to implement google search into your site:
https://forum.tagdiv.com/topic/how-to-create-a-google-custom-search-page/

Unfortunately we have not tested the guide as it is a user submitted solution. It is not an official implementation. There is no thee setting that can provide a google search widget so it has to be made custom. The solution presented by our user could needs a bit of adjustment in the current version of the theme but we do not have a customization department so we cannot offer any custom work at the moment.
You can try this method of implementation as an alternative: http://www.getcooltricks.com/wordpress/replacing-wordpress-default-search-with-google-custom-search-engine/

Usually when you are on desktop and you are redirect to a mobile version of your website it is a cache problem, I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.

Thank you for your understanding!

Hi,

Ensure that you have updated the theme and the required plugins, clear all the caches and check the results. I have made some tests with social counter and it seems to return well results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Is look like there are some amp post/page on google
-> https://www.screencast.com/t/dJtsvU9ey
Please check again to be sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( cache plugin, optimize plugin ), clear all cache and try again.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

I check your amp post with validator and thos pass the test -> https://validator.ampproject.org/

I checked your website and you have some 404 errors in console -> https://www.screencast.com/t/R2SMDtzU2
Please check those articles for How to Fix Error 404 Not Found on Your WordPress Site -> https://kinsta.com/blog/error-404-not-found/
How to Fix WordPress Posts Returning 404 Error -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
How to Fix 404 Error on WordPress Posts and Pages (3 Methods) -> https://www.hostinger.com/tutorials/fix-404-error-wordpress

Thank you!

Hi,

If you are not using mobile theme with AMP please use only the classic AMP, because the Newspaper theme do not have a template for AMP, only the mobile theme have template for AMP and the native and paired mode require theme’s templates -> https://www.screencast.com/t/vczzJyUNBE

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Try this custom css -> https://www.screencast.com/t/AVchG8gK

.td-header-wrap .td-container {
    padding-left: 0;
    padding-right: 0;
}

Set the code in Newspaper>Theme panel>Mobile theme >Custom code> css -> https://www.screencast.com/t/dA5yufAey save the settings, clear all cache and try again.

Thank you!

Hi,

I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.

In most cases such as this one the problem was caused by caching plugins, the mobile theme is sensitive in this regard. We recommend if possible to use the WP super cache with these settings
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thanks