Search Results for 'cache'

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

From what I can see there are problems with the mobile theme and AMP on your website. The desktop version seems to display the mobile version – http://prntscr.com/n5tsfj
The AMP version is not displaying properly – http://prntscr.com/n5tsme

I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.

In most cases such as this one the problem was caused by caching plugins, the mobile theme is sensitive in this regard. We recommend if possible to use the WP super cache with these settings
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details and some screenshots with this problem.

Thank you!

Hi Kerry Adams,

Unfortunately, that plugin has not been tested with the theme and therefore, we cannot say for sure if it will work or not as expected with it, sorry! Could be a conflict of MCE editor with this plugin, sorry! Remove it, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Usually this problems appear when is a plugin conflict ( in the most cases cache plugin ), when you are login like admin is not use the cache only when you are visiting the website like an visitor; please clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that those plugins are activate
-> https://www.screencast.com/t/x01DJboUu
-> https://www.screencast.com/t/qCHODLugw2bT

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I have made some tests with Instagram on the latest version of the theme and it seems to returns good results, as you can see here -> https://www.screencast.com/t/CmRVmjxSJhyq Ensure that you have correctly made the theme update, clear all the caches, purge CDN files and check the results. If the problem is still there, please provide your website URL.

Thank you!

Hi,

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, ensure that you have updated all of the required plugins and check the results. If the problem is still there, please provide your website URL so I can take a closer look at it.

Thank you!

Hi,

Is look like one image have set an inline style -> https://www.screencast.com/t/VH0nQTMgQ7 usually this is set manually or by some plugins.
This is how is look my images -> https://www.screencast.com/t/wfRVJZ1ZXW
Please deactivate all non theme plugins, clear all cache and try again
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

The thumbs from your search have 250x250px -> https://www.screencast.com/t/JssLDrKMmxy when the should have 150x150px -> https://www.screencast.com/t/7mytVIEUEQqp
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi @dimar13,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

This problem is usually caused by some plugins that create some conflict ( untested plugins), please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache/child plugin and try again.
Please make sure that you set the amp like in our documentation
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
-> https://validator.ampproject.org/
Also please check some similar topics -> https://forum.tagdiv.com/topic/amp-problem-4/

Thank you!

Hi all,

First of all, please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, update the theme to the latest version of it (NP 9.6.1), remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect this problem, in this way I will be able to provide you a better answer.

In order to remove some pages to be show in search results you can use some code that need to be set in wp-content/themes/Newspaper/functions.php
-> https://www.screencast.com/t/Dg9yNRDuu
You can check some more details about How to Remove Certain Pages and Posts from Search Results in WordPress here -> https://www.webhostinghero.com/blog/remove-certain-pages-and-posts-from-search-results-in-wordpress/

Thanks!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

I check your amp post with validator and thos pass the test -> https://validator.ampproject.org/

I checked your website and you have some 404 errors in console -> https://www.screencast.com/t/R2SMDtzU2
Please check those articles for How to Fix Error 404 Not Found on Your WordPress Site -> https://kinsta.com/blog/error-404-not-found/
How to Fix WordPress Posts Returning 404 Error -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
How to Fix 404 Error on WordPress Posts and Pages (3 Methods) -> https://www.hostinger.com/tutorials/fix-404-error-wordpress

Thank you!

Hi,

Please make sure that you align both image to center -> https://www.screencast.com/t/nHC9Lssy9Oq I try with few cloud templates -> https://www.screencast.com/t/K8nVngr9MA and for me works normally -> https://www.screencast.com/t/htmhe1H1n

Which cloud template are you using?

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi Whaletb,

Unfortunately, the Newsmag does not support the Mobile theme, sorry! The AMP sohuld works as expected if it was correctly installed on your website. Please enable this plugin and provide your website URL so we can check how it works. Also, if you are using some untested plugins, please remove all of them, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Please make sure that you set the AMP like in our documentation -> https://tagdiv.com/amp-newspaper-theme/
Also if you have some custom css set in Newspaper>Theme panel>Mobile theme>Custom css please remove it, clear all cache and try again with validator.

Thank you!