Search Results for 'cache'

Hi,

Please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Also please make sure that you do not have a plugin conflict, please deactivate all on theme plugins, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding

Hi,

It seems that the link does not work, sorry! You can read more about query cache here -> https://www.percona.com/blog/2015/01/02/the-mysql-query-cache-how-it-works-and-workload-impacts-both-good-and-bad/ and here -> https://dev.mysql.com/doc/refman/5.7/en/query-cache.html Also, our caching recommended plugin is WP Super Cache plugin.

Thanks for your understanding!

Hi,

How I say the problem with blue background flash is form the jetpack plugin, please deactivate that plugin, clear all cache and try again.

for page speed please check this topic -> https://forum.tagdiv.com/topic/homepage-load-time-is-too-high/

Thanks for your understanding!

Hi,

Did you set all the requirements like in our documentation ?
– https://forum.tagdiv.com/requirements-for-newspaper/
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Also please make sure that you do not have any plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

Thank you!

Hi,

I just test the “text with title” in WP 5.1 with Newspaper v9.5 and this is working
-> https://www.screencast.com/t/hsuV5rlYmG86

If you want to set some shortcodes in column text and you have the version 9.1 on theme please make this fix
-> https://www.screencast.com/t/tq7JYQ6XmV -> https://www.screencast.com/t/einHpS3PKc7 -> https://www.screencast.com/t/dE9kgZKp6

Also there can be some plugin conflicts, you can try to deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding!

Hi,

I solved your problem with search icon adding some custom css, but the problem with menu is still there -> https://www.screencast.com/t/sX9xZvwK if you try in incognito mode the menu will work -> https://www.screencast.com/t/EFpYiChk, so I thick that is cause by the cache plugin.
The code that I add in your mobile theme custom css
#td-header-search-button {
display: block;
}

Thank you!

Hi,

Please make sure that you have set all like in our documentation for -> Logo & Favicon in Newspaper Theme -> https://forum.tagdiv.com/logo-favicon/
Also please make sure that there is not a plugin conflict, please deactivate all non theme plugins and clear all cache, and try again.

Thank you for your understanding!

Hi,

Did you set the ads like in this documentation https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ ???
Also please check if your ads are approved.
One possibility can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
If the problem is still there, please try with a default theme of WordPress, to see if the problem is still there.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you have the last version of theme.

If there is still a problem please provide some more details and some screenshots!

Thank you for your understanding!

Hi,

Please keep in mind that we only use the default WordPress function wp_query() and also, we do not make any SQL Select for pagination, sorry! To improve your site performance you can try to reduce the number of queries (fewer blocks on the page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load). By removing the ajax drop-down filter, content preloading and ajax pagination: http://screencast.com/t/gG1jdJsjT – http://screencast.com/t/NkM3ldIDEqY the number of queries it will be significantly reduced. Also, consider using a cache plugin and to improve the loading speed look the MySQL query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html We also use it on our demo. If you haven’t already, you can try a caching plugin, like WP Super Cache or Cloudflare CDN.

Thanks for your understanding!

Hi,

I think it was a cache issue as I can see images properly now. Please check again.

Thank you!
Bogdan B

Hello,

This is most likely a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please do not use wp rocket. Use only wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
For some reason you have the search button hidden using a css. It is caused by wprocket. I have accessed your site and tested it. If I disable wprocket, the search icon get hidden.

Thank you!

Hi,

Ensure that you have updated it when you have updated your theme via FTP way, clear all the caches and check the results. We do not have any bad reports regarding Social Counter functionality. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin).

Thanks for your understanding!

Hi,

Actually if you have a good optimize on your website, you’ll get a better performance on the current version of Newspaper that you have.

Please make a test, please deactivate all non theme plugins, let only the theme plugins activate an those ones that are set for optimization, clear all cache and try again.
Is possible that the plugins that you have to maybe your website slow.

Thank you.

Hi,

I check your website and the logo is showing -> https://www.screencast.com/t/neosbZhA -> https://www.screencast.com/t/kpFwse2m+
Please make sure that you clear all cache.

Than you!

Hello,

This usually happens when there are multiple rewrites of the color used on the same element. In this case there is the default header color, then there is the color loaded by the demo and then there is the color change made from the theme panel. If you have a slow loading website you will be able to see all of these changes as css works in cascades. You should increase your page loading speed so this effect is less visible:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hi,

Make sure if you have the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

This can be a plugin conflict, please deactivate all non theme plugins, clear all cache, and see if the problem is still there.

Thank you for your understanding!