Search Results for 'cache'

Hi,

I think that you use the option to minify the css and js. Please disable it, delete the object cache file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and check after.

Thank you!

Hi,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hello @sotirisa!

Please check the settings you’ve applied in the tagdiv composer: https://app.screencast.com/vsPQbS1cbnbjU and also if you have some CSS code in the Live CSS section or theme panel -> custom code -> custom css.
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please activate the tagdiv standard pack plugin and clear the cache.

Thank you!

Hi,
I understand, so if there is no difference with default post title style, will need to find a different approach, maybe the problem is related that on mobile the title is on 2 lines and seems to be the largest element at first load.
I made some test locally and seems to can get the problem resolved only if the post title appears on one line, but I think that most of articles display on mobile the title on 2 lines. I also made the same test using a default WordPress theme and the results were similar, but the LCP was smaller (from 4, to 3ms).
Normally if you have a dedicate cache plugin (example WP Rocket) and Cloudflare (CDN), it is possible to be some settings on those that can help to resolve this situation.
I will continue to check and if I find something I will let you know!
Thank you!

Hi,

sing our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/
If the cache plugin does not have mobile support, then the mobile theme version can be delivered instead on the desktop and vice versa.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

Please check if you have this option disabled https://i.imgur.com/pmi2MBt.png
Also, please purge the cache a few times.

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Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hi Sebalos, usually when this is happening is related to a cache/object cache that is apply on backend and when the page is reloaded the theme panel settings will be delivered from cache version – https://i.imgur.com/kPuffg6.png
Thank you!

Hello!

If this problem is not because of the Jetpack plugin, then this problem can occur due to various reasons such as a slow internet connection, server issues, or heavy traffic on the website. Also, check if you are using any lazy loading feature(it seems like this to me). Clear all your cache and also the browser cache.

I hope that helps you!

Thank you!

Hi,

Please check if your plugin has the option for mobile cache.
I’m glad that I could help you.

Have a great day!

Hi,

To sort the block for Popular (24h,48h and 7days) you need to have added the element SINGLE POST VIEWS => https://i.imgur.com/pLWuoSS.png -> https://i.imgur.com/BbrBmL0.png, also, for Popular you need to have this option enable https://i.imgur.com/grI3bti.png
The sort option will be displayed popular posts of the last 48 hours, those can be older posts.
Also, for this, I recommend using cache option on the blocks -> https://forum.tagdiv.com/use-flex-blocks-cache-option/

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.

Thank you!

Hi,

You need to translate the English (original language) header for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.

Thank you!

Hi cassiano12,
This is strange, because when a post can not be indexed there is a reason and this appears in GSC.
I also teste the article with the Schema.org and Rich Results Test – https://i.imgur.com/aH0Ge0Z.png and everything seems to be ok.
Do you use extra plugins for cache/optimize and CDN? if you do, then please make sure that all cache and cdn are cleared/purge when a post is updated or publish, I saw a similar situation when a user do not know that he has CDN and this was not set to be purged.
If the problem still persists after this, then please do a test using only the theme plugins and try to manually index the article: Indexing pages to be included in search results
Thank you!

Hello,

The amp doesn’t work with mobile mage; the amp works with mobile theme.\Hi,
I don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
Also, please let me know what plugin for the cache you use now.

Thank you!

Hello,

It depends on your cache plugin; maybe you have an object cache.
Also, what other issue do you have?

Thank you!