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Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please make sure gd library is properly installed on your server. Also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
If the website is loading slowly, here is the recommended cache plugin and the settings to use for best results
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
And some advice to help improve page loading speed
– https://forum.tagdiv.com/how-to-make-the-site-faster/
Please note that also plugins can have a negative effect in this matter. For the link you have provided above you can see the time spent on loading all the resources – https://www.screencast.com/t/ylP6a4Tcc
You need to identify the causes and remove them, or think of a way to optimize them further.
Thanks
Hello,
Our theme does not use that font anywhere so it is probably a plugin that forces the font through http. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test fonts again.
Thanks.
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your memory allocation according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi there. Thats the other issue – the theme keeps switching to desktop view. mobile theme is on, im using WP super cache with recommended settings… I clear cache, after some time it shows desktop again… I cleared it again.
Hello Brain Remind,
I have inspected your website and I did not saw any problem with your post content. It seems to be displayed as expected. Try to clear all your caches and check the results.
Thanks for the message!
Hello Dorien,
I have inspected your website for mobile devices and it seems to work as expected. Try to clear all your caches and check the results.
Thanks for the message!
Hello techdigg,
Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.
Hope this helps!
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also make sure you increase your memory allocation like so: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
Sorry but we have no reports of this so I cannot provide solution in this regard. You will have to test a few possible solutions starting with plugins, or the cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also the plugin needs a bit of adjustment as described here: https://forum.tagdiv.com/topic/help-cache-plugin/
Another thing to try is to disable or enable the mobile theme plugin and see if it responds in different ways.
You can also test on a wp default theme as well to see if the issue is theme related at all. It could be a wordpress problem.
I hope this helps.
Thanks
No reason it should “suddenly” stop working unless something else changed on your website. So, if you have auto plugin updates turned on or similar, then when stuff gets updated it might break things.
Perhaps try clearing caches (if any), resave permalinks, clear transients with WP-Optimize or similar.
Check error log on server and debug mode in WordPress,etc.
(I don’t work here.)
Hi guys, hope you’ve had a good Easter break.
I am trying to use Block Header 13 as a way of freshening up my site design, and can’t get it to display correctly.
Basically it looks like Block 12 (ie – no big text behind the main title). Weirdly, it displays on the sidebar headings on my iPhone correctly, but not on desktop or tablet, and not in the main body of pages – only the sidebar.
I have tried turning off all the plugins, clearing caches, etc, but has not solved the problem so far.
Site is thecarexpert.co.uk. Running Newspaper 7.8.1 and VC 5.1.1. Any suggestions greatly appreciated.
Many thanks,
stuart
Hi everyone. I have two separate questions…
1) Install Error message – I just bought the Newspaper theme and followed all instructions to extract and install the newspaper.zip file to my wordpress dashboard, but keep getting the same error that reads: “Are you sure you want to do that? Please try again.” Followed suggestions for clearing cache and cookies and still not working.
The second question leads into this above, as the other suggestion was to disable plugins currently working.
2) My site is rather large and has been up and running for a little over 2 years. Is it true that I am not able to design the new site with the newspaper theme offline?? Can’t find the answer to this question directly. I just found someone else stating that in order to fully customize this theme, I have to activate it. So, does that mean my original site will be completely gone while I design and then implement the new one??
Thanks so much for any help on this!
Correction to the above, I have since solved the issue. I called hostgator again to speak with a different rep, they cleared the server side cache and it worked! Template is fine, I recommend to the original OP that he touch basis with his provider again.
You need to fully disable caching and clear caching before moving anything.
So, that’s why you’re getting cache errors – which are not part of the theme.
You might check with support for the caching plugin for that.
I created a subfolder that I named ‘2’ in my public html where I installed and my new wordpress website. I went to Setting/General and changed the web address removing the ‘/2’ and saved. Then I went to the Cpanel to move the WordPress website to the root directory then I can’t get into the admin anymore and the homepage display with errors. Please find the errors included below:
Warning: include(/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/wp-cache-base.php): failed to open stream: No such file or directory in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 65
Warning: include(): Failed opening ‘/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/wp-cache-base.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 65
Warning: include_once(/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/ossdl-cdn.php): failed to open stream: No such file or directory in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 82
Warning: include_once(): Failed opening ‘/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/ossdl-cdn.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 82
We got it. We had changed the CSS correctly but did not delete the cache and didn’t realize that it had worked.
i think that i fix i had changed a plugin cache
I can not see the last post published from the cache with chrome on mobiles. I deleted the cache plugin and at first well but then again just the same please help do not know that it is only in mobile. My web is elpoderdelandroideverde.com
Hello,
I´m sorry, but I did not understand.
I’ve just installed my site from Newspaper Fashion Blog Demo and just changed the image located in Adbox1. Nothing more. I uploaded the new image with the same size, and used the same code inserted in the original demo template. But the site shows the new image (in adbox1) smaller. Why?
I´m starting with WordPress and I couldn’t find settings that you sent me in the screenshot reply. I cleaned all caches from my browser, but the trouble persists.
Can you explain to a begginer in WordPress?
We can’t generate Facebook access token…
The Social Counter is not working after an update
I have purged the cache
When I click Facebook Access Token Get Access Token it just says ‘Please wait…’
But nothing happens
https://www.dropbox.com/s/84eosvi6h9jupbw/error.png?dl=0
Hi i want to use the plugins cache wp-rocket and UserPro – User Profiles with Social Login and i want to know if its compatible with newsmag?
thank you for your futur answer
Hi,
If you are talking about this element – https://www.screencast.com/t/1cHUjzpXu3 it seems to be originating from the article bottom ad section – https://www.screencast.com/t/yo4V20BuXq
Please check that respective section in theme panel – https://www.screencast.com/t/cwsrP0soeWJ and remove any code that is present, clear the cache then check if it still appears on the post page.
Thanks
