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Hi
Please make sure that the parameter from System status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ clear the cache memory then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and also give us ftp access. We will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Update;
– Seems like something is blocking the JS or CSS
– deactivated wp-rocket and everything displaying properly now
– activated wp-rocket, disabled minifications and nothing changed but when i deactivate the cache plugin everything comes back to normal. the is what i have been using with version 6 of the theme
I wasn’t criticising your theme. I know it has been tested on multiple browsers. I was hoping for some suggestions or advice from the theme experts (or from others who use the theme). As I explained in the email, I’ve tried removing all modifications I made, clearing caches, resetting to defaults, etc. etc. etc. Not using a CDN.
I know the error “is on my side”. I’m just asking for help! As people do when they come to forums 🙂 I am a web developer, but I have come to a dead end.
Given what you have seen in the video, can you make any suggestions, other than to rebuild everything again from scratch to see if it fixes the problem? I could rebuild it all and still have the same problem.
Given the way IE 11 works with your theme, are there any suggestions you can think of (specifically for IE browsers) that may resolve this type of issue?
Thanks!
John
Hi,
I created new category and made it hidden from Theme panel->category->’desired category’->Hide category on posts and category on pages. The hidden category still exists on block tags on home page and on top in posts where the categories are. The interesting thing is that the Featured category is still hidden, but the new created category that I try to hide persist to these places.
Everything is set according to documentation. Theme latest version. No cache plugins installed or addons to cause errors.
Thanks!
Hi Catalin, many thanks for quick reply…
Just saw the same bugs on your demo website. Possible it´s only a issue in combination with iPhone + Chrome. Apart from that, use the newest newspaper version, delete additionally all caches and other plugins. Reinstall + install via ftp newspaper, wordpress again etc. and use only recommended plugins – without any effect.
Here are the images of your demo website:
Showcase_bugs
Please let me know what we can do…
Many thanks, Manfred
Well, I wanted to tell you that I have tried many cache plugins and the best one is the one you suggested ” WP Fastest Cache” This speed well my website! Thank you for the tip:)
I spoke to my hosting to make some changes in the WP configuration, I hope they will do it:(
Now I will try to install the “Remove query strings from static resources” I hope it will improve the speed:)
Thank you again!
I haven’t tried Zen Cache — which is now Comet Cache.
https://wordpress.org/plugins/comet-cache/
Maybe I’ll give it a try to see how things work.
Hello,
i tried to insert my adsense codes in my theme panel but its keep loading and dont save 🙁 how to solve that please i have newspaper 7 i changed my navigator, clear the cache…nothing seems to work any help please
Here’s a pic :
https://drive.google.com/file/d/0B5Ut_WG6TMx_dHJQUW4tdW90VUU/view?usp=sharing
Thanks
Hi there,
Thank you for the suggestions. I am going to try these plugins hoping it will help me:)
As far as I know I didn’t install the JetPack, but maybe it is in my theme and I am not aware of it:)
I am really tempted to install the speed booster, but I am afraid it will make some damages:(
If you do, tell how it was:)
I will also try other plugins like Zen cache, I was using it in my precedent theme and absolutely loved it.
However, thank you very much!
I’d suggest installing two plugins that can help as well as remove WP Super Cache. I use the premium version of Fastest Cache but the free one works well. Also remove photon or anything else in JetPack if you are have it installed.
1. Remove query strings from static resources
2. WP Fastest Cache
Attach MaxCDN (it’s cheap) to WP Fastest Cache and your site will improve more.
Remove anything Google (analytics, etc). This slows things way down.
Finally, run P3 Profiler: https://wordpress.org/plugins/p3-profiler/ to find any plugins causing an issue.
I haven’t installed the speed booster plugin because that looks complex but it’s next on my list.
Hope this helps.
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hello bowman9991,
Please notice that our theme has been tested with all type of browsers and it does not seem to appear this type of issue. Please try our demo here -> http://demo.tagdiv.com/newspaper/ and see this error do not appear on our demo. This is the original behaviour for our theme…so, please try to check all your theme settings and you should try to revert all of them to the default state to rule out any errors. Please notice that as long as this error does not happen for our demo means that the problem is on your side. As a verification, please try to make a new fresh install and check if this problem appears or not. Also, if you are using the CDN, please try to purge all CDN file, clear all your caches and test it again.
Thank you for your understanding!
Hi
I’ve checked the indicated post and its content is’t displayed fine: http://screencast.com/t/Stf1TxnKFu You don’t have any widgets in sidebar because the sidebar set for posts is empty. Make sure you have some widgets added in the sidebar set for posts: http://screencast.com/t/f2VL8azLo clear all caches then test again.
Thanks!
Hello paolobabaglioni,
Please keep in mind that you have needed the latest version of the plugins in order to achieve best results. So, please ensure if you are using the Social Counter 4.0, Visual Composer 4.11.2 and WordPress 4.5.x. Try to clear all your caches and test it again.
If you problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, so I will be able to provide a more accurate response in this regard. Also, please provide the link of this topic so we can identify you.
Thanks.
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hello london789,
Yes, the latest version of this plugin is 4.11.2. Also, please ensure that you have updated to the latest version and the Social Counter to the 4.0 version in order to achieve best results. Try to clear all your caches and test it again and check the results.
If you problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, please provide the link of this topic so we can know who you are and that the issue is.
Thank you for your understanding!
Hi support,
When using Newspaper 7.01 with the latest version of Internet Explorer 11 (on Windows 10) I’m getting a very strange visual error. My site isn’t live yet, so I’ve created a small video for you to see for yourselves (linked below).
http://galacticbrain.com/Internet-explorer-newspaper-problem.mp4
Basically, every time the page loads, it appears that the mobile menu is trying to open – and it flashes across the header section, travelling right to left. Happens on every page load. Doesn’t matter what page is opened.
I’ve tried uninstalling all plugins (leaving only the ones you recommend) but this hasn’t fixed it. I’ve also removed any custom CSS, cleared caches, etc., all without success. I’m not running the mobile theme, just your inbuilt responsive menu in version 7. I also don’t use Visual Composer, so I know that’s not the cause. The site works fine on all other browsers.
Have you seen anything like this before in IE? Any suggestions? Is there any way I can override the mobile menu loading initially? If you think this is the cause? Have been trying to fix for awhile now and am completely stumped!
Any help appreciated. I can send you admin access if you need a closer look. I’m hoping it’s something you’ve seen before.
Thanks,
John
Hello all,
Please ensure that you are using the latest version of the theme ->Newspaper 7.0.1 and also, please make sure that you have updated all your plugins to the latest version of the theme ->Social Counter->4.0, Visual Composer -> 4.11.2, clear all your caches and check again the results.
@Jose, I have checked your website and I saw that your Social Counter are working fine now.
Thank you for your understanding!
Blogwire – I do use CloudFlare in conjunction with the Cache plugin.
But It may not be a cache issue as even after disabling and using the recommended WP Super Cache the issue is coming up.
Hello,
Well this is not a bug as we do not get this error at all on our end or on our live demo. The issue most people had with this was based on the old version of style.css (from newspaper 6) being served through cache and breaking the layout.
If this is not the case then please disable all plugins except visual composer and clear all caches in order to rule out a plugin conflict. Then activate plugins one by one and see which one breaks the layout.
If you still have trouble with this, please send us an email at contact@tagduiv.com and provide wp-admin sop we can login and inspect the issue directly.
Thank you!
Hello dollarnnaire,
Please ensure that you are using the latest version of Visual Composer 6.11.2 and also, you have updated to the latest version of Social Counter which is needed to be on 4.0 for better results. Try to clear all your caches and test it again and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi,
1) The mobile menu problem is generaly caused by the old style.css from newspaper 6 being cached and served on the site from the cache. That causes the layout to break so clearing caches will eliminate caching issues.
On your site you no longer have the overlaping mobile menu: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
2) Please disable all plugins except visual composer and activate the mobile theme without other plugins. Some plugins can cause conflicts with our mobile theme.
Let us know how it goes.
Thanks.
Hi,
I have contacted the support to help me with the speed of my website.
My site is incredibly slow. I have followed the instruction in the documentation by uploading the WP super cache and setting it as it is shown in the documentation.
I have uploaded the latest version of the Newspaper as well as the plugins that are included in the theme.
I also asked my hosting to increase the space in the WP-config. to 64MB, which they did and with all this, my website is still really slow.
I can’t work this way because it takes me ages to edit a page and it is really bad for the user and the SEO, well I am sure you know what I am talking about.
The result after uploaded the WP super cache on the “PageSpeed Insights” is 54/100, which is extremely slow!
I really need help with that, please.
Thank you
Hi
Please make sure that you’re using last version of Social Counter plugin, V 3.2, clear all caches then test again. The V 3.2 can be fount on current theme’s path available on themeforest.
Thanks!
Hello,
If you still have issues with this after you disabled all plugins except visual composer and cleared cache (and cdn) please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue and provide the proper solution.
Thank you!