- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Please try not to use any symbols or language specific characters as wordpress will strip the sidebars of any content if any symbols are detected.
Also, it could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if you still have trouble with the sidebars.
Thanks.
Hello fabinhoalmeida,
First of all, please try to remove all untested plugins, leave just only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, if the problem is still there, try to make a new clean install via FTP, load a new video on your desired section and check the results. It should work as properly. I suspect your issue happens due to your configuration of your theme, untested plugins used by your or other additional customizations which might damage the theme layout. Revert the theme to the default state and see what is happening.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Bobby_Ocean,
I have tested on my side, the default state of theme and the Top Bar is automatically in boxed mode if you have set up the background image on your side. Do you have some additional customization through the code which can influence this? Try to revert the theme to the default state, clear all your additional customizations if you need, remove all untested plugins if you are using these, clear all your caches and purge all CDN files if you are using the CDN system and check the results. Also, if the problem is till there, you should try making a new sub-domain with a clear version of the theme and check the results.
Thanks for the message!
Hello janmarkuse,
My advice is to make a new clean install from scratch via FTP way because this is the surest method in this regard. I do not know what types of the plugin you are using on your website but notice that you use some untested plugins, please try to disable all of them, leave just Visual Composer to be active, clear all your caches, purge CDN files if you are using the CDN system and check the results. Notice that all of the untested plugins used by you can interact with the theme core files and cause a lot of unknown issues. To be safe, rule out all of them and check the result with the theme in the default state. Most likely, all of these errors happens due to your theme configuration or untested plugins used by you, sorry!
Thanks for your understanding!
Hello,
I just tested this on my end but I cannot see the issue. You must have an image optimization tool such as the photon setting of jetpcak. Here is an example of how the single image shows on our end:
https://www.screencast.com/t/NNqVXFuShGM – https://www.screencast.com/t/cyNRS1Ky6mOW
Please try to disable all plugins except visual composer, celar cache and reset cdn files. Then test the iamges again. Also redo any image optimization you might have in place.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Thank you Jessie, really appreciate the effort… it is most welcomed
Firstly I’m not sure what’s up with that logo, I know I have changed it, to make sure it’s gone I just went ahead to rename it and upload it afresh, seems it got stuck on Google reading even if I changed it. But it’s sorted now… Good catch
========
I tried this script in the past but it keeps breaking my site… I cant remember I think in one of my settings I got this sorted with a plugin, can’t remember now as I have been trying different settings to get this theme to work
function _remove_script_version( $src ){
$parts = explode( ‘?ver’, $src );
return $parts[0];
}
add_filter( ‘script_loader_src’, ‘_remove_script_version’, 15, 1 );
add_filter( ‘style_loader_src’, ‘_remove_script_version’, 15, 1 );
===================
I’ve just added imagify on it and it’s running, lets see what it can do
===================
I’ve also added back our keycdn, and it does seem faster, but still not exciting google because of images
We have been able to reduce and compress some of the css, please test and see the settings I put back
========
What bugs me is that this is the third theme we are changing over time, and this is the only one that has this much issues:( and hardest to optimize
I hope they still address other issues as I see honestly no supprort from them which makes me concerned
Hello kleber,
This error happens due to your untested plugins which are used on your side. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and check the result. Also, if you have a Google Analytics code, check to be right added with the script tag.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello giahancute2013,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP, clear all your caches, purge CDN files if you are using the CDN system and check the results. Notice that the filter should work as properly.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello ragz,
Ensure that you are using the right version of Visual Composer which come bundled with the theme packet if you want to bring the best result. Try to disable the plugin and enable again from here -> https://www.screencast.com/t/OplzbBpfV0S Clear all your caches, purge CDN files and check the results.
Thanks for the message!
Hello ecase,
Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard and install only the plugins that come bundled with the latest version of the theme. I have tested on my side and everything seems to work as properly. Follow my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
thanks
apprreciate soem positive help
I’m going to make a sabndbox for testing as well
here’s the url https://goo.gl/5Ky1dl
… I’ve played around with many settings at the moment I am yet to connect back the keycdn , ‘m using imagify on it right now and the rest of the settings weill be basic for now just for us to see wh\at we can do as
Thanks
and hopefully the team can tae some time to address other issues
Hello Deaf,
Until now we do not have any bad reports in this regard, sorry! Try to disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results. Install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for your understanding!
Hello,
There could be an issue affecting your settings that prevents you from changing the theme panel settings.
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this is not the case, then please try to increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello ramspeed,
First of all, check your Theme panel->Block Settings that your thumbs to be activated like this -> https://www.screencast.com/t/I85cef0Ey4 Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Notice that our theme uses thumbs and the images are cut by these. So, if these are disabled, the theme will display the image at the original size and could look ugly. Clear all your caches, purge CDN files if you are using the CDN system and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
If you are still having problems after Bogdan’s suggestions it is, when you preview changes, what you are seeing when the changes isn’t showing is a cached copy from your browsers cache (Chrome, firefox etc), it caches the preview URL for your post. You need to clear your browser’s cache to see the changes. It can also come from your CDN’s cache like Cloudflare, if you are using Cloudflare temporarily place your website in development mode when editing posts to prevent the cache copy from your CDN. You might need to purge the CDN cache first.
Hello tsuba2020,
Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard. For more information about this, you should consult our guide here -> https://forum.tagdiv.com/install-via-ftp/ Also, if you are using some untested plugins, try to remove all of them and leave just tested plugins. Clear all your caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for them message!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please only use wp super cache and these settings:https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn server, please use these settings: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact your host and have them disable any hosting side cache.
Thank you!
Hi,
Rocket loader is recommended to be deactivated as this guide states: https://forum.tagdiv.com/cloudflare-cdn/
As for the mobile theme issues using wp super cache, please use this topic: https://forum.tagdiv.com/topic/mobile-theme-problems-3/
Thank you!
Hello
I am trying to get some help from you guys and I’m finding even more issues and the old requests have been shoved of as if they don’t exist
I’m not sure what to do to get help as we are now stuck and may just have to switch to old theme before we find a solution with a new theme.
We like the theme but these issues reported by others too are really of concern and I hope we can get some information if they will be looked into or not
PS; please dont’t say to deactivate plugins etc as it has already been done and doesnt solve the issue
1: Images do not load when lazy load is on, you said its javascript error, we have dozens of people experiencing the same thing and only solution we found was to turn off lazyload which only fixes images issues, and only solutuion that was better was to downgrade visual composer.
I believe you say its compaitble with visual composer, so are you looking into this or not?
2: Speed has always been an issue with the theme compared to others. We have switched to 3 others before, its just that we like your menu more than anything. We have followed your suggestions aboyut speed and even use https and cdn but we see significant bounce rate and google analytics is really not cool. Other themes have worked way better with minimum issues… Is there something you can look at or you still leave it up to our guess work?
3. After turning mobile theme on, we discovered this in our webmaster tools
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
What is the solution? how do we tag these as they are not visible in websmaster tools
===========
4. The mobile theme is not actually any faster either? so what’s holding it back… I know this is a vague question, but what I want to know is if you will look at our site to see as we are loosing traffic and so much bounce rate right from day one. I pasted all my stats to see and even you said it will stabilize it’s been almost a month and things are getting worse
I do hope to get a reply with solutions more than disable plugins and see speed test solution all that has been done, and nothing really works. I just feel I am trying to hold on to hoe that this is the best theme but am I wasting my time?
Hi,
I still have the problem. I have the ajax post views option, like in the screencast screenshot you send.
I have just updated the theme to the lastest version. Like you said I have disabled all the plugins except visual composer, cleared the cache. (I don’t use a CDN so I can’t reset them). I have also updated wordpress to the latest version.
Still not solution for it. Any more ideas how I can solve this?
Hi,
Go to Newspaper>Theme Panel>Post Settings> turn “show tags” to off.
Delete your cache and cdn files if you use them to display changes on the post.
Hope this helps
