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Hi,
We have only tested wp super cache and found these settings to work best: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for cdn: https://forum.tagdiv.com/cloudflare-cdn/
Maybe our users tested other plugins as well.
You should also choose your host based on the num,ber of visitors: https://forum.tagdiv.com/requirements-for-newspaper/ caching can do only so much without proper hosting.
Thank you!
Hello,
This is most likely a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for a cdn: https://forum.tagdiv.com/cloudflare-cdn/
Please also check your host for any host related caching. Also try it without plugins by disabling all of them except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hello andreaspom,
Please keep in mind that the Mobile Menu is fully tested and compatible with our theme. I suppose that happens due to your untested plugins. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please ensure that you are correctly set, your Wp-Super cache plugin and Cloudflare, according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://forum.tagdiv.com/cloudflare-cdn/
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Hope this helps!
Thanks for your understanding!
Maybe a bad install? Maybe you have some kind of CDN minification running breaking theme panel?
You should be able to
a) go to wordpress > settings > uncheck allow people to comment; built in option in WordPress
b) on the theme panel > post settings, toggle “off” items you don’t want to see on POSTS
c) on theme panel > block settings > meta … toggle “off” items you don’t want to see on blocks/modules.
If none of that works, then something wrong with your setup, perhaps a plugin is breaking theme functions?
Maybe do a screen capture of WHAT you are trying to remove ?
(( I don’t work here. ))
good luck!
Hi,
this is a very common caching issue. Please only use wp super cache with these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn https://forum.tagdiv.com/cloudflare-cdn/
Also check your host as sometimes the host also provides caching
Thank you!
Hello,
Please use these settings for cdn and DO NOT use rocket loader: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hello,
1. The activation sometimes produces a server tim-out so you will have to use the manual activation method:
http://screencast.com/t/9U1RLTAazD
2. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it and test again.
3. For the mobile issue, this is a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for a cdn: https://forum.tagdiv.com/cloudflare-cdn/
I hope this helps.
Let us know if you still have trouble with the theme.
Thank you!
Hi Admin,
I am following my question below..as you suggested to create ticket here. I disabled all plugins except visual composer, then i installed “WP Super Cache” and “cleared all cache” and reset cdn files if you use it. Then i tested the editor role, it worked.. But when i activated plugin from admin. the issue is still same as i mentioned”I created a New User as an EDITOR, but i am not able to edit any post & not even can create a page or add new post. when i am clicking on to edit post or add new post it just shoe blank white page. i tried different browse as well.
But everything working fine in admin before doing anything and now. Please suggest
Thanks
Ranj
coast2coast1 PURCHASED SUPPORTED
about 10 hours ago Flag
Hi AdminI created a New User as an EDITOR, but i am not able to edit any post & not even can create a page or add new post. when i am clicking on to edit post or add new post it just shoe blank white page. i tried different browse as well.
Thanks
tagDiv AUTHOR
about 1 hour ago Flag
Hello,Our theme does not change the default user roles and capabilities of wordpress: https://codex.wordpress.org/Roles_and_Capabilities If your user roles are not working properly, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the user role again.
If you have any further questions please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Common issues with loading elements:
a) not enough memory allocated to WP (256M or higher recommended)
b) timeout and process run time too low for php (mine is 2000 for both)
c) mod-security running blocking elements in WP
d) using old version of php (5.4 not recommended; 5.6 recommended)
e) general permisssions issue due to WP being installed by the hosting panel and partially “owned” by root, apache, and not by ftpuser
f) funky issue with CDN setup
g) poor optimization plugin being used to minify or compress elements of code on the fly, breaking capability
h) cURL and other server elements not working
i) robots.txt blocking access to parts of WP
j) custom WP install not setup right, renaming paths and folders
k) mis-match of https and http, www and non-www site structure
These are most often the “reasons” why 20,000 people can do something and 200 cannot.
Hello,
You have a js error affecting in your browser console. Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test again. Also switch to the main theme if you use a child theme in order to rule out it’s interference. Please also disable any js optimization as well.
Let us know how it goes.
Thank you!
If just the text is what you are after, you can try this css code:
.vc_btn3-container.vc_btn3-center .vc_btn3-block.vc_btn3-size-lg{
font-size:30px!important;
}
I have tested the button on one of my posts but the cart icon appeared without problems on posts also, thre could be something affecting the fonts on your posts. Please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
You may have a strong cache on your site and that is why you are not seining any changes. Please make sure you clear all caching and the cdn files if you use it. I have personally tested this and it works as I have shown in my previous reply. Simply copy that code and paste it as the original replay instructs.
Thank you!
Hello,
Please disable all plugins, clear cache and reset cdn files. You most likely have a security plugin such as wordfence or others of the sort that prevent you from making any changes to your site.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. If you use a child theme -please switch to the main theme and test the menu again.
Let us know how it goes.
Thanks.
Hi,
I have visual composer nd seo yoast installed but cannot see any issue. Are you sure you have just these 2 plugins active? It works fine on our end. Please disable all other plugins except visual composer and yoast, clear cache and reset cdn files. Then test again.
Thanks.
Hello,
Your search and pagination also is not working. Anything ajax related is broken. That is because you have js errors in your console. These are most likely caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test your site again.
Thank you!
hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. The images seem to be not found but the url for the image does not provide a 404 message. Please disable any image optimization tool you might be using as well. If you use a child theme, please switch to the main theme to test if the problem originates from there.
Thank you!
Hello rahulagg25,
The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related.
For your second request, you should provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi,
This is a caching issue. You will have to use the theme recommended cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact you hosting to see if there is any hosting related cache.
It could also be a plugin conflict so please disable all plugins except visual composer. clear cache and reset cdn. Then test again
Thank you!
Hello lasvegascfp,
Please notice that this type of error may appear due to your server cache and CDN if you are using the CDN system. So, first of all, please ensure that you have correctly set your caching plugin (WP Super Cache) and the CloudFlare, according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/ https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the problem is still there, please try to clear the server cache and if you do not have any access to do this, you should request this task to your hosting provider because they should be able to help you in this regard
Thanks for your understanding!
You need to add CORS rules to your htaccess file and your CDN if using one.
Make sure you add the CORS rule to your website htaccess and your CDN if using one.
hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try to deactivate the social icons and clear cache again.
Let us know if you still have trouble with this.
Thank you!
Hello,
We do not have such reports so This probably comes from somewhere else. Please try to disable all plugins except visual composer. clear cache and reset cdn files.
Try to use the google webmaster tools and have google re-crawl your site.
You can follow this topic as well for a few solutions provided by our users: https://forum.tagdiv.com/topic/404-error-in-google-webmasters-tools/
Thank you!
Hello,
The counter should increment each time you go back to the first page of the smart-list. But on your end there is this weird change in views. Please use the ajax post views option: http://screencast.com/t/d9SnTrDu and disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
