Search Results for 'cdn'

Hi,

Please disable any css/js minifications, also check this without any plugins leave just Visual Composer active, clear cache and purge your files is you use CDN. Also please note that using cloudflare’s rocketloader is know to cause issues when used with the theme as we haven’t tested the theme’s resources using it.
Also you can try to disable lazy load animation – http://screencast.com/t/WgoZUWLp

Thanks!

Hi,

Please make sure that you clear all your cache and purge you files if you use CDN as I have also checked this and did not found any issue using version 6.3 of Newspaper. Please also paste a link so we can take a look and make sure that you have updated the theme properly using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please try to use default page template, disable all your plugins, leave only Visual Composer active, clear cache and purge your files if you use CDN, then check if you still have this issue. Also make sure that you use the latest theme version and also you update the plugins that come with the theme files from the /plugins folder. Also if you use child theme please update it to the theme version that you use.
If you still have this issue please send an email at contact@tagdiv.com and provide wp-access so we can take a closer look at this, paste a link to this topic so we can know who you are and what your issue is.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please check this also without any plugins active, leave just Visual Composer active, clear cache and purge your files if you use CDN then check it on IE older versions and see if you still have this issue. Before release the theme was tested also on IE older versions(from IE8) so it should work also in your case – http://screencast.com/t/OUV3bwDs5dy – http://screencast.com/t/fAhVOtQE

Thanks!

Hi,

This seems to be a caching issue please make sure that you clear all the cache and purge your files if you use CDN.
We only recommend using just page cache enabled(default settings): https://forum.tagdiv.com/how-to-make-the-site-faster/ so make sure you use the same for your cahce plugin.
Also you can check this by creating a new post, disable all the plugins except of Visual Composer, clear the cache and purge your files if you use CDN and see if you articles appears.

Thanks!

Hi,

I’m not sure also so I can’t provide you an accurate answer on this as I’m not aware of the steps you’ve followed or the actions you made updating it or also what modification you’ve done to the theme, so first I suggest you follow the guide below to update the theme and please also consider the the new version 6 of the theme is practically a new theme with a new grid, new design, new features, it was basically rewritten.

Any modification you’ve made to theme’s code would have to be done again and adjusted to its new code and you should also consider that the latest theme version doesn’t include rtl support and we haven’t tested it with any multilingual plugins so unfortunately in this case you would have to do the necessary changes yourself or get some to help you do it because we cannot offer any type of custom work at this moment. Sorry!

The missing thumbs you have in the slider: http://screencast.com/t/ImR740SX need to be enabled from theme panel. Please see this guide for more information on this: https://forum.tagdiv.com/theme-thumbs/

Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Hope this helps!

Thanks

Hi,

Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN and see if you still have this issue on mobile device. If this solves your issue, activate your plugins one by one and see which one caused this. You can try this as you have some js errors in the console that may affect this – http://screencast.com/t/xGQ5eLiGK5

Thanks!

Hi,

Please make sure that you updated the theme properly and also the plugins that come with the theme’s files from the /plugins folder. Also check this without any plugins active, leave just Visual Composer active, clear cache and purge your files if you use CDN. If you still have this issue please provide a link so we can take a look.

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, thes see if you still have this issue. If you don’t have this issue anymore, activate your plugins one by one and see which one caused this. Let me know how it goes!

Thanks!

Hi,

Try to order by date and change to take post from 1 month ago instead of 1 week – http://screencast.com/t/0HndGpSA – http://pastebin.com/y4B1QqW1 If you need more customizations please check – https://codex.wordpress.org/Class_Reference/WP_Query#Date_Parameters if you don’t have basic php experience I suggest to get someone to help you as we cannot provide custom work at this time, sorry!
Please regenerate your thumbnails using – https://forum.tagdiv.com/using-the-theme-with-existing-content/ and then purge your files if you use CDN.
Please check our demo (Features menu item) – http://demo.tagdiv.com/newspaper/ to see theme’s blocks/modules/grid…

Thanks!

Hi,

Please deactivate all your plugins except of Visual Composer(make sure that it is updated to the latest version), clear cache and purge your files if you use CDN.

Thanks!