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Hi,
1. I just checked your website with my mobile and the mobile menu is working now -> https://i.imgur.com/HCbrSzY.png
2. Also the images were loaded -> https://i.imgur.com/KZXUeff.png
If there is still a problem, please make sure that is not a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Let me know the results!
Hi,
This problem can be from the settings that you’ve made on mega menu using tagDiv Composer or from some plugins. A quick fix is this custom css
https://i.imgur.com/YWQ7dEy.png
.tdb_header_mega_menu .td_module_wrap:nth-last-child(-n+4) {
padding-bottom: 18px!important;
margin-bottom: 18px!important;
}
Set this code in theme panel> custom code> custom css.
Hope it will help you!
Thank you!
Hi,
The code should work if is set in theme panel> Analytics/Js Codes, not if I understand correctly, the problem is that the code do not get saved because of the infinite loading, this can be a problem from some untested plugins or it can be some issues related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Let me know the results!
Hi Team,
We are using newspaper theme, and ‘Single Template – Pulses Pro’ for all our website and we want to use the same template for all our website structure.
We have tested the solution provided through: https://forum.tagdiv.com/adding-multiple-authors-articles on our DEVELOPMENT website, one article while updating required files – https://dev.transcontinentaltimes.com/testing-coauthor.html – We can see that changes are working correctly on normal template.
Here is the sample of our article: https://dev.transcontinentaltimes.com/testing-multiple-authors-to-articles-through-cloud-template-pulses-pro.html – We wanted to see changes here on this articles which is not working. Here are two authors: 1. Yogesh , 2. Autumn
But, our expectation are to use Single Template – Pulses Pro (Cloud Template) which is by default for all our articles.
Could you please let us know in newspaper child theme, which files need to be modified for ‘Adding multiple authors to articles through Cloud Template’.
Hope after updating theme this customisation should not impact.
Regards,
Transcontinental Times
Hi,
Most of the time when this element is not working the problem is from an untested plugin.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello !
1. Only the newer, PRO Demos have flex blocks, this is a new feature. The old blocks do not offer this option.
2. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Please make sure that the featured image is set on posts and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a like where I can inspect it.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi sideways, if you check our requirements https://forum.tagdiv.com/requirements-for-newspaper/ then you’ll se that these requirements are not for post an article and is for the theme to work properly for visitors, please make sure that all requirements are like there.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also if there is still a problem we can take a look (send us an email at contact@tagdiv.com and provide admin login, as well as cPanel), but, if you have a cheap host I do not promise that we can do something to improve the situation.
Thank you for your understating!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
You still can do this, but you need to check in a different place -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1.php or for default post template wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php also you can use a child theme as in our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hi,
Please make sure that is not a plugin that is interfering with our theme, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
I need to change position for images in Home Box divs – http://elenaculacenco.ro
Ex: Deficitul de atentie – the image must push up in order to display child head better.
I didd’t find anything about in your Mobile Theme Documentation https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Thank you
Hi,
The child theme must be use as in your guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ therefore you need to set the single.php in Newsmag-child\parts\single
Thank you!