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Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that AMP has been properly installed and set up on your website: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
OK thank you, I will try for point 2.
But for point one, I need child theme in my project, so I can’t deactivate it. And the plugins are all tagDiv theme’s plugin. How can I do?
Hello,
I want to make some modification in some of the theme files and from what I can see some of the files I need to modify are under wp-content/plugins/td-composer. I am using a child theme and from the documentation I can see that I can override files that are in the wp-content/plugins/td-standard-pack in my child theme. The files I want to change however are not in this path. For example I want to change the login – registration modal and add a new field.
How I would go about doing that in my child theme in order for my code not to be broken in future updates ? Any suggestions?
Thanks
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello !
1: Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. Please note that you cannot use WP Bakery page builder on tagDiv Created templates. You can achieve this using tagDiv Composer, for this on your page or homepage you need to use tagDiv Composer, add a row, this can be stretch and you can choose the layout you want -> https://i.imgur.com/pN6vZwR.jpg let’s that you make those settings -> https://i.imgur.com/ISdhMND.jpg now the row is set in 2 but you need it in 5 so you need to set a width in % on each empty column like this -> https://i.imgur.com/aNtYAfw.png -> https://i.imgur.com/vFhzXBl.jpg after that drag an inner row in each empty column -> https://i.imgur.com/FcUVItl.png -> https://i.imgur.com/wUvuvEl.png -> https://i.imgur.com/MlYoS7f.png and in this way you get the 5 columns.
Hope this will help you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Newspaper Theme will render anything that is supported by wordpress. You can use GIF format ads but please make sure that they are uploaded properly and that they work with wordpress. You can test them by simply creating a new post / page and inserting the ads there.
Thank you !
Also, the code is already in place with || is_child_theme() and it is still not respecting theme panel settings.
Hi Calin,
Here are the screenshots:
https://www.dropbox.com/sh/31os9mewgzq3apf/AABRwraI9wEWvo42YQybruqja?dl=0
The first shot shows the new child theme in the wp-content/themes directory (1062).
1063 shows what is in Newspaper-child directory. The TagDiv instruction is “Simply add the files in newspaper-child directly and the system will rewrite files from the above folder” for the files in the Newspaper theme root directory. Both the “includes” and “parts” directories are there.
1064 shows the three subdirectories in the “includes” directory contents.
1071 shows “category templates ” directory contents.
1066 shows “footer” directory contents.
1067 shows “header style” directory contents.
1068 is “category top posts styles” directory contents.
1069 is “shortcodes” directory contents.
1070 is the “parts” directory which includes “footer” and “header.”
We have a Tagdiv WordPress account; if you email me I will send you credentials.
Thank you!
Hi,
Usually this issue are related to some plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem you can try other method for theme update -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem you can try other method for theme update -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Hi,
What you can do is to make an reset to the mega menu that you have using the right click -> https://i.imgur.com/m2FHl3i.png and check the results, also you first to save the menu as element and only after that rest the style.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Vlad,
I did the whole process but the settings of the previous theme were deleted. How do I import the theme settings? Without creating a child theme
Thanks
Hi,
Please make sure that you are using last version of Newspaper, v10.3.4 also make sure that the amp is updated, the amp plugin should look like this -> https://i.imgur.com/1lfXg94.png
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
Unfortunately there is no option for this, you need to use a custom css like this one
.block-mega-child-cats {
display: none;
}
This will be the results: from this -> https://i.imgur.com/U8hMOfd.png in this -> https://i.imgur.com/Jgl1IrF.jpg
The code need to be set in theme panel > custom code> custom css.
Thank you for your understanding!
Hi sushilkpathak,
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots!
Thank you!
