Hi Calin,
I’m so sorry for my mistake. I just figured it out, yay! I was actually using a Newspaper Child theme and I had altered the functions.php file a while ago with some code from the Events Calendar knowledgebase about a problem I was having at the time. Thank you again for your help and so sorry for taking your time.
Thanks again,
Jennifer
Hi Vlad, I replied previously and am re-sending: I’ve tried what you advised and it did not work. I deactivated all plugins by tagDiv Composer, do not use a child theme or cache plugin but cleared browser cache and the Mobile Theme plugin still failed to activate. Having this site theme function correctly on mobile devices is very important, so please advise as soon as possible. Thanks, Dennis
I’m using a child theme with Newspaper for a client. I did some customization of the visual layouts. When I update the theme in a stage environment it is breaking the site. I’m not sure where the conflicts are coming from. I’ve been trying to work with out for over a month now. can anyone help?
Hello !
Please make sure that you have updated the child theme properly according to our documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I’ve updated the theme and I’m using a child theme. (9.8)
Some widgets on my site don’t appear. What would be the reason?
My website address: cepkolik.com
I drop widgets (ads widget), Click save button and when I look at the page does not come.
Hello,
This problem do not seam to be from our theme, from what I can see you have some errors in console loge, made these problems are caused by some of these errors.
Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi. I’m having some issues with the mobile layout of this theme (wordpress 5.2.2, running child theme of newspaper ver 9.6.1):
1. Getting google reports of mobile compatibility issues
2. Site elements are overlapping (menu is not condensing into hamburger menu) in mobile view on certain tablets and retina displays (iphone x and ipad (latest) amongst others.
3. related to the above some Items in rows are also overlapping
Please let me know what you need from me. Is there a way we can have this not as a forum conversation?
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using the Disqus plugin, please deactivate it from pages, let it only on posts.
Thank you!
Hello !
1. For WP-Super Cache you will find our tutorial here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
2. We do recommend using Cloudflare. You can setup an account here: https://www.cloudflare.com/
3. If the line is not there you can paste it as you can see here: https://www.screencast.com/t/ybrd0AiMyd6y
4. The debug option has to be set in WordPress not in the Child Theme. Wp-Config File must be edited.
I hope this was helpfull !
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer. This happens also on e-mail !
Thank you !
Buna ziua. In primul rand vreau sa va felicit pentru tema Newspaper 9.. inca nu am lucrat in ea. Am cumparat-o ieri..dar la prima vedere pare senzationala si cred ca o sa imi fie drag sa lucrez in ea.
Inainte de a pune intrebarile, vreau sa va spun ca sunt la primul meu site si tocmai de aceea as avea nevoie de putin ajutor in acest sens.
Referitor la tema. Eu am cumparat-o ieri si am o serie de intrebari:
1) Ati recomandat instalarea pluginului Wp Super cache. Imi puteti pune va rog la dispozitie un tutorial care sa explice cum trebuie sa configurezi setarile acestui plugin? Ce tutorial credeti dumneavoastra ca mi-ar fi mai util? Pe net sunt cateva, dar unii explica intr-un fel, altii in alt fel..asadar un tutorial bun despre setarile acestui plugin astfel incat pagina sa mearga bine, mi-ar fi de mare ajutor.
2) In setarile Wp Super Cache avea sectiunea CDN.. intrebare: este nevoie sa instalez vreun plugin de CDN si daca da, care ar fi denumirea aceluia?
3) Nu am gasit urmatoarea linie de cod: define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); din fisierul wp-config.php pentru a seta la 256M..
4) La partea de Wp debug am facut urmatoarea modificare in child theme: define(‘WP_DEBUG’, true); –> define(‘WP_DEBUG’, false); Este ok?
Astept un raspuns. Va multumesc!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
From what I can see the social counter show more like -> http://prntscr.com/pdsy0t please check the fixed count option -> http://prntscr.com/pdsyl5
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
1. You can change the background image by going into THeme Panel – Backgorund as you can see here: https://www.screencast.com/t/8smqruQty
2. The categories can be deleted from wordpress. Find out more about it here: https://en.support.wordpress.com/posts/categories/
3. As you can see the plugin RS Frameworks seems to be in conflict with something. Deactivate it and then see if the error is still there.
4. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please provide me a link where I can inspect this problem.
Let me know the results!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
