Search Results for 'child theme'

Hi,

Is possible to be a plugin conflict or maybe the requirements are not set like in our guide.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

For me it happens in Chrome on desktop, seems that after using the block ajax pagination the loaded posts are not posts from which the block has been filtered by. Also I saw duplicates after a few loads.

Also the block on the bottom of the page, the one with the load more behaves the same. The loaded posts don’t belong to the category set in the filter, and there are duplicate posts again, for example – http://prntscr.com/njwr5g

Seems to happen in all the pages, quite unusual. We could take a closer look at it, send us an email at contact@tagdiv.com and provide admin login, also include a link to this topic in the email. We may need to deactivate plugins and the child theme for testing. Let us know.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all settings are made like in our documentation about
How to use the Infinite Loading for Single Posts in Newspaper Theme -> https://tagdiv.com/infinite-loading-for-single-posts/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

1. There are a few ways. For example you can edit the post, then check which post template is used – http://prntscr.com/njw3e7
If you need help, provide some links to some pages on your website, so I can take a look.

2. They will be lost unfortunately. With older theme versions it would have been possible to do it in a child theme, which is more update proof. But now after the 9.7 update the post template files (except the default post template that can still be modified in a child theme) are in the composer plugin so a child theme won’t work for them.

This current functionality may change in the future, to allow safer and more reliable customization of the theme files. I can’t say for sure what will happen.

Thanks

Hi,

@printing3d This method is quite old, there are other ways now. Now it is possible to create category templates with the tagDiv composer (cloud templates)
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://cloud.tagdiv.com/#/load/Category

Using a cloud category template, the category description is an element, it can be positioned in any location possible – http://prntscr.com/njvs57 so displaying it just before the footer is a matter of drag and drop – http://prntscr.com/njvsjj

The code solution may still work, but it would be impractical. Since the 9.7 update many theme files were moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So they can’t be modified in a child theme anymore, they have to be modified in the plugin. This means this modification will have to be made after each theme update. The category template files are now here – http://prntscr.com/njvtzb

Let me know if you have more questions.
Thanks

Hi,

Since theme update 9.7 most of the theme files have been moved in the tagDiv composer plugin – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is limited to just a few files from the theme now.

So the file you are looking for is now here – http://prntscr.com/njv7ah and it can’t be modified in the child theme anymore. You would have to modify it there if this is required. Please let me know if you have more questions.

Thanks

Hi,

@cosmacelf Seems it does – https://helpx.adobe.com/fonts/using/embed-codes.html

You could add that code in the theme panel analytics section – http://prntscr.com/njubu8
It will be loaded in the theme header. Or if you use a child theme, enter it in the theme header file – http://prntscr.com/njucy2

Either of these methods should work.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Go in Theme panel>Template Settings> Search templates and set the module 16 -> https://www.screencast.com/t/jt5ZJVgp

Thank you!.

Hi,

I think that you are referring to this section for rating -> https://www.screencast.com/t/doHHof7DDg this is not from our theme, is from a plugin, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Unfortunately for the moment this is the only solution, since the child theme is not longer work with these files because was moved in a plugin, sorry! will try to find some solutions for the coming updates.

Thank you for your understanding!

Hi,

1. For Infinite Loading, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

How to use the Infinite Loading for Single Posts in Newspaper Theme -> https://tagdiv.com/infinite-loading-for-single-posts/

2. You can use a custom css for square and auto height on siblings
-> https://www.screencast.com/t/oOokQXAwPfWK
.td-category .tdb-sibling-cat-bg:before {
border-radius: 50px;
}
.tdb_category_sibling_categories.tdb-category-siblings-inline .tdb-category-siblings .td-category {
height: auto;
}

Let me know the results!
Thanks.

Hi,

That massage is saying that cannot load the data for a plugin.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Sorry for the delay, there are many topics currently, and also taking into account the previous days off. We try to reply as soon as possible.

Regarding the issue, those links are not part of the theme by default. They must be entered somewhere in the theme panel, theme code if you made modifications to it, or a child theme maybe.

From what I can see adsagony could be an ad provider
– https://onlinepep.com/adsagony-review-legit-or-scam-payment-support-pros-cons-user-reviews/
– https://www.hindihelpsagar.com/2018/08/adsagony-ke-ads-blog-me-kaise-lagaye.html
Maybe you entered a code or script from them in the code somewhere in the theme. I can say for sure that the theme by default will not contain any ads such as this, or from ad providers.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also please make sure that you set the amp settings like in our guide -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi,

The theme has to be in accordance with the new Envato rules -> https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements, so these modifications were necessary. Moving the files into the composer plugin has consequences for the child theme as well. Maybe a solution will be found, we will make a guide if that will be the case. I can’t say what will happen at the moment, our developers will try to find the best solution.

Thank you!

Hi,

That is a comment, of no actual importance. You can remove it if needed. The code should work. I tested it like this, without the code the footer Instagram appears in the printed version – http://prntscr.com/njhul4

After I enter the code from above in the child theme stylesheet like this
– http://prntscr.com/njhusy
The footer Instagram doesn’t appear in the printed version – http://prntscr.com/njhvf4
So the code works it seems. Where are you entering it exactly?

Thanks

Hi,

The 9.7 contained some issues, most of which are now fixed in 9.7.2. You can update directly to this version, this would be best.

However if there are problems maybe you could take your time and first test this update in a sub-domain or local install containing a copy of the website, instead of the live website.
The 9.7 update was a major update, there were modifications to the theme structure, many theme files were moved in the tagDiv composer plugin. This plugin has to be active at all times in order to maintain the same functionality as before.

There could be various issues that cause an issue like you mention, a child theme, a plugin maybe, custom code or theme modifications. Let me know if you have more questions.

Thanks

Hi,

From what I can see in your screenshots, you have the mobile version on desktop that is way you do not see the footer page, the mobile version this shouldn’t appear on desktop, usually this is a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also is look like you are using a plugin that was in trial version and now you need to buy it to can use it.

Thank you!

Maybe they did not yet make the final update to fulfill the Envato requirements, from what I know the deadline is the end of May. What exactly are the customizations that you previously made in the child theme? maybe there are other ways of doing it. Let me know.