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Hello,
The color which is set on Blockquote is the THEME ACCENT COLOR from Theme Panel -> Theme Colors -> General => https://www.screencast.com/t/KEoP35E0kK.
Also, normally if you have a Single Post Template from tagDiv Cloud Library, the color should change https://i.imgur.com/1OeB4N8.png
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again
Thank you!
Hello!
The last version of the theme is 11.3.1.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue is from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please check if you have WP Bakery and uninstall it.
Let me know the results!
Thank you!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
I’m trying to add a paragraph of text at the bottom of every article.
The “prebuilt websites” section says “current demo installed: video news”. I’m not currently using a cloud template – that says “no template”. The “default site post template” is “style 11”.
For reference, prior to upgrading from theme version 9 to theme version 11, I was able to add the paragraph of text in the child theme using loop-single-11.php.
I am trying to edit the loop-single.php file now that I’ve got theme version 11. However, it doesn’t seem to take effect. I turned off the child theme, and edited the file directly in the parent theme and it doesn’t seem to take effect. (However, I can edit header.php and functions.php and see a change, so I assume it’s not something odd like server cache).
I appreciate your help.
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
I’m not sure I fully understand what you need to change, but if you use a cloud/PRO template, then you can edit the page with tagDiv Composer and add the text and set the link.
Please provide more details, what prebuilt website you have installed, if you use a child theme.
Thank you!
Hello,
I’m not sure I fully understand what you need to change, but if you use a cloud/PRO template, then you can edit the page with tagDiv Composer and add the text and set the link.
Please provide more details, what prebuilt website you have installed, if you use a child theme.
Thank you!
Hello!
The issue can be from a plugin conflict or a cache problem, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
It could be a cache problem. Delete your cache and try again.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Also, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Hope that helps you!
Thank you!
Hi
Unfortunatelly the answer (above) / links don’t provide solution.
We want to use (and have already used) Grid-1 in this part of the website and not use Flexi-Block-X (Flexi-Blocks may be used in different parts of the website), so the links in your answer on configuring Flexi-Blocks or using child theme do not apply here.
The thing is that the 265×198 thumbs for 265×198 windows of “Module-MX6“ in Grid-1 are enabled and are generated by the theme ,
as well as
this is newly reated website (not re-design of an existing content) and content (images and text) are added after (not before) Grid-1 has been chosen (content being added to existing Grid-1 element not the other way around).
So if
– Grid-1 is using 1x MODUKE-MX5 and 4x MODULE-MX6 Blocks,
– MODULE MODULE-MX6 has window size of 265×198 [px]
and
– the applicable thumbs are enabled and are generated by the theme
why the images are blurred?
Why the 265×198 [px] thumbs generated for an image are not used in 265×198 [px] window of “Module-MX6“ of Grid-1?
Why the 265×198 thumb description does not say its used for applicable 265×198 MX6 Block [ while in the same time 534×462 thumb is described as to be used also for corresponding 534×462 MODULE-MX5 in Grid-1 ] ?
QUESTIONS REMAIN:
-I- which thumb is used for Module-MX6 in Grid-1 / Big-Grid-1 if the 265×198 thumb is not ?
-II- which thumb, from the list of all thumbs available, should be enabled in Newspaper theme so that it’s used for generating image for 265×198 Module-MX6 if the 265×198 is not (it’s only for Module-M1 according to the description)?
-III- why the feature pictures in Module-MX6 are blurry and how to fix that?
Regards,
I have installed the newspaper (parenting_pro) theme on http://www.reisbranche.nl.
I want to change the icon (the women, men and child with a heart) in the green bar (the Subscribe Today bar).
See also: https://demo.tagdiv.com/newspaper_parenting_pro/
If I change the icon via the TAGDIV COMPOSER, nothing happens. I select an icon, save and refresh the webpage, but still the ‘old’ (current) icon with the women, men and child with a heart is shown.
Can you please help?
Hi BlakeForm, this situation can appears if you are using an old theme version, make sure that you have Newsmag v5.1 and then this option will be display.
In case that you already have this version, then please make a test using only the theme plugins and main theme (in case you are using the child theme).
Thank you!
Hello,
I saw your menu works on some pages and others don’t.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.2).
The issue can be from a plugin conflict or a cache plugin, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please select a product and after that try to import a Woo Product template https://i.imgur.com/3MUkvtC.png
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please make sure you use only one builder!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure all the settings are correct: https://forum.tagdiv.com/the-mobile-theme/
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Thank you!
Hello!
It could be a cache problem or a plugin conflict. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
I’ve checked your website and it seems that you have some extra bold on the text and it seems it is from a plugin.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
My site is at https://www.pnwbeyond.com —
I am scaling back a bit, and was doing some maintenance and finally upgrade to PHP 8.0 after it seemed all plugins were compatible — only to have a critical error.
This error only occurs when I have PHP 8.0 enabled and am using a Cloud Library header template and have Ultimate Member enabled. It does not occur with Ultimate Member and any other theme, but it occurs when I use the base theme (not my child theme). If I try to create a new Cloud Library header template, it’s blank and nothing is imported.
The error does not occur if I set the header to “No Header”– then it just shows a plain default header.
I don’t want to use the Standard Pack but reinstalled it to see what would happen. Using a standard pack default header, it works fine.
If I look at my error log I see:
[Got error ‘PHP message: PHP Fatal error: Uncaught Error: Attempt to modify property “classes” on null in (I excluded some stuff here)/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_menu.php(1270): tdb_header_menu->inner()\n#5 …/wp-content/plugins/td-composer/legacy/common/wp_booster/td_glob…’
How can I fix this? I want to keep PHP enabled and I want to be able to re-delete the standard pack and use a cloud library header again. I don’t want to mess with some other membership plugin — I just need it there to keep people submitting events from accessing the back end of the website.
Thanks
Cheryl
Hello @dimitrisv!
Usually, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope that helps you!
Thank you!
Hello!
I’ve checked your website and I can see those subcategories from homepage, but not all the time from a category page.
It is about the javascript which is not working sometimes.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Thank you!
