No search results were found in Documentation!
Hello!
1. No, I would like to keep boxed layout but little bit stretch that box like we did css on mobile layout in #2
2. That tip works perfect, thank you!
3. I have no child theme but using nesessary plugins like akismet and classic editor. Is there any another way to fix that issue but not deleting all plugins? I am thinking about deny pagination or setup an infinite scroll
4. How to add a tags to my articles?
5. I don’t like a blocquote style. How can I change it?
Hello !
Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
We are sorry for the inconvenience that you are facing. Please note that this is not a common practice since there are thousands of users who update and they have no issue.
Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also If you are using PRO Demos or Cloud library templates, TagDiv Standard pack is no longer required.
Thank you !
Hello,
1. If I understood it correctly you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg
2. I am not sure I fully understand what you are looking to edit, and what you mean with the fullscreen.
Maybe you referring to remove the white space from here => https://www.screencast.com/t/ZaYJdjW3, if yes, then you need to set the margin left and right on the row to -20 => https://www.screencast.com/t/AplrIm3zs5
You can use this method for both (mobile responsive version or mobile page)
3. For the category page, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hi I’m trying to customize this section:
<ul class="top-header-menu td_ul_login sf-js-enabled"><li class="menu-item"><a href="#login-form">SIGN IN / SIGN UP</a><span class="td-sp-ico-login td_sp_login_ico_style"></span></li></ul>
to change the link url’s and other stuff, but haven’t found the location yet.
Also if I make the changes in a child theme (I’m a noob to that), would that be via the function.php file, and these changes will stay the same even after Newspaper future updates right?
Thanks!
Hi is Newspaper compatible with this plugin — ‘child theme configurator’?
https://wordpress.org/plugins/child-theme-configurator/
Thanks
Hello
my site has url https://www.whatstech.it
I can’t find the installed child theme, not even in the sp-content folder. Maybe I accidentally deleted it months ago, but i don’t remember.
How can I retrieve the child theme and install it again? I purchased the Newspaper theme on December 24, 2020.
Thanks
Hello!
Please make sure all the tagDiv plugins are enabled.
Also, if you have the plugins enable, please make a test only with tagDiv plugins, if you have extra plugins please deactivate them and see if is still a problem.
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Also, if this is a problem, you can go revert to the previous version in Theme Panel -> Updates: https://www.screencast.com/t/Pa6vDDiivNp
Thank you!
Hello!
Please check if the settings you make in theme panel are saving.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
In our case this block is working well.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
It could be possible to have a problem with caching too, so I recommend you to use WP Super Cache and with the settings from our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know about your results!
Thank you!
Hello,
Please make sure all the tagDiv plugins are enabled.
Also, if you have the plugins enable, please make a test only with tagDiv plugins, if you have extra plugins please deactivate them and see if is still a problem.
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Also, if this is a problem, you can go revert to the previous version in Theme Panel -> Updates => https://www.screencast.com/t/Pa6vDDiivNp
Thank you!
Hello,
Please make sure that the update procedure is done correctly, that the plugins are updated too and active: https://forum.tagdiv.com/how-to-update-the-theme-2/ also, try to deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and see if is still a problem.
Also, the problem may be due to a plugin conflict, so please please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about the results!
Thank you!
Hello !
The current documentation is the one that works. Please note that not all the files are available for child theme. You can find the documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Hello. I would like to display post tags under the basic content of each post. I managed to display them in AMP version of website (https://www.bet3.gr/), but I cannot find the particular setting for the desktop version. I run Newspaper X (child) theme for 1 month more or less, after a major update on my website and server and I am still trying to figure out things. I would be grateful if somebody could help. 🙂
Thank you very much in advance for your time and help.
Hello !
Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you
Hello !
Make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you
Hello !
Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you
Hello,
Please make a test only with tagDiv plugins, and see if the changes are applied, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, what changes have you made and not applied? Please send us some screenshots of what changes you want to make.
again when you made these changes after saving do not appear at all?
Include a link to your website to investigate the problem.
Thank you!
The issue was to do with the version of the child-theme css being enqueued.
To resolve this I added time() as an extra part of the version number when being enqueued until development was over.
Hello,
The 404 and search page works well => https://www.screencast.com/t/07SUuRzL -> https://www.screencast.com/t/OqBEb2V80
Also, for the footer, the problem may be due to a plugin conflict, so please please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again. There may be a conflict between WPBakery and the tagDiv Cloud Library.
Please notice that we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Let me know about your results!
Thank you!
Hello,
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, please make a test only with tagDiv plugins, and see if the changes aren’t applied, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
I recommend you to use WP Super Cache and with the settings from our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello,
Please check this video about how upload alogo -> https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please make a test only with tagDiv plugins, and see if the changes aren’t applied, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
