- TutorialstagDiv Social Counter Tutorial
Hello @Southview92 !
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello @vezer !
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.
Thank you for understanding!
mobile version not showing correctly. I have turned off all my cache plugins to see if this will work but it has not. the only cache plugin i have is cloudflare switch on.
what is happening is, my home page http://www.in2town.co.uk has a mobile version which i designed and looks amazaing on a mobile. however, sometimes it shows on a mobile and other times on the mobile it only shows the desk top version of the home page. which looks bad on a mobile but looks good on a desktop.
i would like to know if anyone has come across this problem so i can fix it. i want my mobile version always to show on mobile devices.
Hello @fuelmao!
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If those options are not working with these ads, then maybe you will need a plugin. Take care of a possible conflict.
Thank you!
Hi,
Please try to use a cloud footer and should works https://forum.tagdiv.com/footer-templates/
Thank you!
Trust me, I have researched and read all the threads about this error on this forum and tried to fix it.
The problem is, that when I go to Cloud Templates > Homepage Templates > Import from Cloud Library, it displays this error:
Invalid reply from server endpoint.
Note that I can still import Header, Footer,…without issue, this error appears only when importing Homepage Templates or Page Templates.
Hello,
Thanks for your help
Yes it’s ok with the tutorial but it doesn’t answer my question On the original newspaper footer, the images are clickable but not on the footers retrieved from the cloud template
So my question is: is it possible to make images clickable on cloud templates?
Hi,
Yes, you can find the template and the blocks in cloud library.
Thank you!
Hello Rafał!
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features. Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
last time rocket plugin was activated, but we removed it. the hosting server is WordPress hosting in GoDaddy. we do not need Cloudflare. do you need any login credentials I can share them for fixing it.
Does cloud tamplate replace the use of the above?
Hi,
From your screenshot seems you have Cloudflare https://i.imgur.com/uaaGIqV.png. Maybe is a plugin or the host.
Thank you!
Hi,
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader and check after.
Thank you!
I used for years for the pages, the Block 11, 15, 16, 18 because I only use the size 218 x 150
today i upgraded and those blocks are gone. I need to create from cloud tamplates from what i understand.
but everything is there 696 X 0; or is it also for 218 X 150 and I don’t see it?
Hi,
You need to translate the English (original language) header for each language in part – https://i.imgur.com/CDmeHCf.png you should have them imported for each language the cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Thank you!
Hello,
I am continuousely struggling with translation of headers at my site.
My development site is https://finpro.international
I cannot translate the header by sending it to translation queue because the header is base64 encoded https://prnt.sc/ItxR3ZDFz6up. While I was able to solve this for particular fields in other documents by adding them to XML configuration, with header this solution does not work. Because it does not indicate any specific attribute that is encoded. I tried to add manually base64 encoded attributes, but I failed because it started to throw other critical errors.
WPML support proposed to create a translation using WP editor. I could successfully create the translation document by this method. But when I switch the language to English in Cloud Templates section, the header template does not appear.
https://prnt.sc/xkbLQMxx_jiw
https://prnt.sc/6_WjMsIuteAQ
When I go back to WP Editor I see it as English Translation of Russian.
https://prnt.sc/ODyHqKfkCtKr
But from WP Editor I cannot edit it using TagDiv composer, because it is missing!
The supporter of WPML is trying to reproduce the issue with compatibility of WPML and Newspaper theme. And she is asking for your involvement, whether you can assist her to install and reproduce the issue in their sandbox. She asked me to recreate the issue, but I have no free license to be used in their sandbox. So she asked for your involvement. You can see the thread here:
https://wpml.org/forums/topic/cannot-see-header-and-footer-template/page/2/
Can you advice:
1) How to resolve the header translation issue with base64?
2) Can you provide them with development license for their sandbox: mellow-maraca.sandbox.otgs.work?
Thanks.
Hello!
We have a shortcode in the TagDiv Composer that can be added to a cloud page called Authors box.
Thank you!
I have just updated the theme (12.6.1) and using the latest Town Talk template. It seems like slowing down the website a lot and loading very slowly. May I know if that is a known issue? And you guys will be fixing this?
I am already using Cache and Cloudflare. It was quite fast prior to the update and change in the template.
Appreciate your reply. Thanks!
@bobwei: Thank you very much! That fixed the problem!
Everything needed to be installed (and activated) again after the update to the latest version 12.6.1:
– tagDiv Cloud Library
– tagDiv Social Counter
– tagDiv Shop
– tagDiv Standard Pack
Hi Support,
I had just buy a new license from envato, anda the cloud theme has crashed, I need urgent help to fixed that, the template is the WEEK PRO and my site link is https://china.org.br
the first block, flexbox1 is crashed. but its working when editing, but now its not work at all.
Hello
ps: for the photo, chrystelle is my wife (for her site not yet in production)
I would like some help with my research. I am currently working on my footer. I would like to have Instagram images above the footer. So I searched for footers in the tagdiv cloud but I realized that the images are not clickable unlike the default footer of my theme.
I would like to point out that everything works on the default footer regarding the images returned on my Instagram articles (social configuration ok)
Thank you for you precious help.
Can you please check at line #58895 in wp-content/plugins/td-cloud-library/includes/tdb_config.php
Just because of the repeated CSS settings array, we have double CSS options in the Flex Loop Builder block.
1) I have updated the theme to version 12.6.1 today, after reactivating all the required plugins, my site shown critial error, and could not show the correct layout.
2) Also, Everytime I install tagDiv Cloud Library Plugin, it cause Ajax error then crashes the Composer Plugin and Standard Pack Plugin too. It cause the whole site down which i need to disable my plugin folder and reinstall everything again.
Site Link: https://seablue.hk/
Hello,
Please activate the tagdiv plugins like tagdiv Composer, Cloud Library, and Standard pack plugin.
Thank you!
