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Calin
tagDiv Staff

Hi,
Indeed the cloud templates (like WordPress) do not allow directly injection with php code.
You can get the child theme by downloading the theme from the theme forest account in full package (all documents), then unzip the archive and the child theme will be inside the package.
Thank you!

FKnews
Participant
#0

Hello

Can I export pages that use cloud templates?

Thank you

r4you
tagDiv Member

Hi Calin, thank you for your reply.

I tried adding php code in the Cloud templates and tagDiv Composer, but it didn’t seem to work (we need to add PHP code as well).

We used the -child theme that was inside the Newspaper 11 zip file we got when the theme was purchased. How do we get the Newspaper 11 child theme?

  • This reply was modified 3 years by r4you.
DKF
tagDiv Member

Hi, I did what you said, but it does not make a difference. I also cleared the site from ezoic cache. It’s only in chrome that the website gives the corona virus header from the cloud template + a different layout on homepage.
Any other suggestions? https://www.reisverhalen.info
Thanks

Simis007
tagDiv Member

Hello,

I found other, lets say problem in mobile cloud theme for all, pages or simple post, dunno if you are aware of it. In mobile view all elements can be hidden to not appear on tablet but in tablet hiding elements to not be displayed in mobile is not working. I try also with fresh install plus Reel News Pro and the problem persist.
https://prnt.sc/PlI_KrKNpgnH

Calin
tagDiv Staff

Hi Gen Fujiwara,
I believe that is has nothing to do with the problem mentioned above. The problem with the mobile category cloud template is solved by adding a condition for the category that was unfortunately omitted in this update.
Thank you for sharing your experience!

Calin
tagDiv Staff

Hi,
After the theme update you need to also change the theme child (use the one from Newspaper v11), after that the files mentioned in our guide should work in the child theme.
Also, I suggest if you want to try the tagDiv Composer and cloud templates, in this way you can edit on frontend the layout and set the ads almost in any place.
Thank you!

Calin
tagDiv Staff

Hi,
This can be possible only if you do a staging or you use a subdomain where you can test all of those. Another possibility are to duplicate all the pages and cloud templates that comes with the pre-build website you have now, or instead to install another pre-build website, install only the cloud templates from it (use tagDiv cloud library).

-> https://forum.tagdiv.com/installing-demos/
Thank you!

Anamaria
tagDiv Staff

Hello,

You need to set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Calin
tagDiv Staff

Hi,
What you can do for the mobile is to use the mobile theme plugin or the mobile page template and create mobile pages and mobile cloud templates.
-> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!

#0

Hi again,

I’m having some trouble creating a mobile theme with the Cloud Library as previously instructed by Bettina. When I click on the only available mobile theme there, the error message says the Envato key is missing or invalid. Any ideas how to solve this?

chico-2
tagDiv Member

Hi, if I update the theme, will my existing theme configurations persist?

As for cloud templates, I’m using them in header, footer, homepage, 404, single, category, author, date, search and tag. If I remove any of them, the design consistency will be lost.

yvandeuren
Participant
#0

Hello,

We’re trying to update one of our client’s website but when we proceed to the update of the Newspaper theme (so including the tagDiv plugins), we got an ajax error on all tagDiv plugins.
The error message doesn’t give any further information about the issue.
The theme is registered correctly.

Would you be able to help us on that please ?

Here’s the website URL : https://tribumedias.be/

And the WordPress status following.
Note that we restored a recent backup because trying to update breaks the site design etc.

Thanks and have a great day.

—————————-


### wp-core ###

version: 6.0.2
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 12
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/customer/www/tribumedias.be/public_html
wordpress_size: 566,09 Mo (593592890 bytes)
uploads_path: /home/customer/www/tribumedias.be/public_html/wp-content/uploads
uploads_size: 164,16 Mo (172130998 bytes)
themes_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes
themes_size: 15,90 Mo (16672888 bytes)
plugins_path: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
plugins_size: 148,27 Mo (155475098 bytes)
database_size: 25,61 Mo (26853376 bytes)
total_size: 920,03 Mo (964725250 bytes)

### wp-dropins (1) ###

object-cache.php: true

### wp-active-theme ###

name: Newspaper Child (Newspaper-child)
version: 10.3.9.1.1625672265
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, title-tag, widgets
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper-child
auto_update: Désactivé

### wp-parent-theme ###

name: Newspaper (Newspaper)
version: 11.4.2 (latest version: 11.5.1)
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper
auto_update: Désactivé

### wp-themes-inactive (4) ###

Twenty Nineteen: version: 2.2, author: L’équipe WordPress (latest version: 2.3), Mises à jour auto désactivées
Twenty Twenty: version: 1.9, author: L’équipe WordPress (latest version: 2.0), Mises à jour auto désactivées
Twenty Twenty-One: version: 1.5, author: L’équipe WordPress (latest version: 1.6), Mises à jour auto désactivées
Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Mises à jour auto désactivées

### wp-plugins-active (20) ###

Advanced Custom Fields: version: 5.12.3, author: Delicious Brains, Mises à jour auto désactivées
Child Theme Configurator: version: 2.5.9, author: Lilaea Media, Mises à jour auto désactivées
Duplicate Page: version: 4.4.9, author: mndpsingh287, Mises à jour auto désactivées
GDPR Cookie Consent: version: 2.1.2, author: WebToffee, Mises à jour auto désactivées
Ninja Forms: version: 3.6.13, author: Saturday Drive (latest version: 3.6.14), Mises à jour auto désactivées
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Mises à jour auto désactivées
Revive Old Posts: version: 9.0.10, author: revive.social, Mises à jour auto désactivées
Revive Old Posts Pro Add-on: version: 3.0.7, author: revive.social, Mises à jour auto désactivées
RSS Featured Image: version: 1.0.5, author: Jordy Meow, Mises à jour auto désactivées
SEOPress: version: 5.9.0.3, author: SEOPress, Mises à jour auto désactivées
SiteGround Central: version: 2.0.8, author: SiteGround, Mises à jour auto désactivées
SiteGround Optimizer: version: 7.2.1, author: SiteGround, Mises à jour auto désactivées
tagDiv Cloud Library: version: 2.1 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Composer: version: 3.2 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Newsletter: version: 1.7 | built on 11.04.2022 7:46, author: tagDiv, Mises à jour auto désactivées
tagDiv Social Counter: version: 5 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Standard Pack: version: 1.3 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
Ultimate Blocks: version: 2.5.2, author: Ultimate Blocks, Mises à jour auto désactivées
UpdraftPlus - Backup/Restore: version: 1.22.19, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.22.22), Mises à jour auto désactivées
WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Mises à jour auto désactivées

### wp-plugins-inactive (2) ###

Microblog Poster: version: 2.1.6, author: Efficient Scripts, Mises à jour auto désactivées
SiteGround Security: version: 1.3.0, author: SiteGround (latest version: 1.3.1), Mises à jour auto désactivées

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Non disponible
imagemagick_version: Non disponible
imagick_version: Non disponible
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 Mo
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27

### wp-server ###

server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.66.0 OpenSSL/1.1.1q-fips
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.39-42-log
client_version: mysqlnd 7.4.30
max_allowed_packet: 33554432
max_connections: 500

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/tribumedias.be/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

ersandrino
tagDiv Member

Sorry but I didn’t understand what you mean. The version of the template is: 11.5.1.

I installed dowtown mgazine as a template. I edited the article page through the cloud template. And currently I have downloaded: gossip pro
Can you tell me exactly what steps I need to take to fix the problem caused by your template?

Thank you

eCronik
tagDiv Member

Hi Calin,

thanks for your quick reply! RAW HTML does the same (opening and directly closing the tag). I’m using WebPExpress, and alter the HTML for my site via filtering hooks. By doing so, unfortunately, it doesn’t transform the featured image that automatically gets placed on top of an article (and also not the logo in the header / footer). So I was trying to wrap the featured image in a picture-tag, but I’m not sure if that will help anyways.
When I change to output buffering it works on the whole site, including featured image and logo. But then I have the problem that the logo is flashing when switching between pages, which doesn’t feel so smooth then anymore. Having CloudFlare (Free) as a CDN, so I can’t switch to replace image URLs.

Do you maybe have a solution / an idea how I can tweak this best?

Thanks again and best regards,
eC

Calin
tagDiv Staff

Hi chico-2, if you update the theme to 11.5.1 the number of duplicate queries is the same?
Also, this https://imgur.com/a/40NCbse is related to the cloud templates, do you have many cloud templates? You should keep only those that you are using.

Thank you!

Calin
tagDiv Staff

Hi,
The “Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
If is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ because it is possible that the problem to be from the last changed from that page/ cloud template.
This error can appear from more situations, we made a guide for most of the frequent -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!

sanjeev
Participant
#0

Dear TagDiv Team,

We are using tagDiv with user name sanjeev. Our website domain name is https://gemsofbollywood.com

As this is a movie review based site, I need few custom tags like Actor, Producer, Director, Movie, Lyricist, Screen Writer, Story Writer, Dialogue Writer, Year of Release. (All non-hierarchical, multiple input values, all non-mandatory).

I referred one of the query you addressed here – https://forum.tagdiv.com/topic/single-post-custom-field-in-categorytag-template/ and tried adding the shortcode [acf field=”test”] in single post cloud template, but nothing reflects after saving the same in frontend.

Can you kindly guide me more with the proper step-by-step process please?

Awaiting for your active and earliest response,
Neelam,
Theme User, Site Admin,
Team Sanjeev.

Anamaria
tagDiv Staff

Hello,

If you use a Single template you can find the source and via these paths ->
wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_via.php
-> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_source.php -> https://i.imgur.com/o2bKz80.png

Thank you!

cashflow270
tagDiv Member

fixed it. somehow the cloud library plugin got disabled. thanks

serene
Participant
#0

Dear support

I am making “Cloud Template – Custom Taxonomies – Templates”.
Please check below image.

https://serene.wpx.jp/images/CPTtax2.png

I set 3 Custom Taxonomies Templates for 3 custom post type. And each templates have same custom taxonomy (taxonomy name teachers).

And next, please check this image.

https://serene.wpx.jp/images/CPTtax1.png

Top page of our site is displaying list of custom post type 1 and 2.
When clicking taxonomy name (teachers name), 404 error is occured(page not found).

Please tell me how ti fix it.

Regards

museooggi
tagDiv Member

Thank you for assistance.

Okay, here is what I tried, in sequence, but sadly it didn’t work…

1- deleted the theme and removed all plugins

2- ran a scan of the site and that came back clean

3- downloaded the theme full package from themeforest

4- uploaded it on the site and installed it again

5- ran the scan and found the same supposedly infected file

6- disabled and deleted the single plugin td-composer

7- ran the scan and it came back clean

8- manually uploaded the td-composer plugin from the one .zip file included in themeforest package and activated it

9- ran the scan and found the same supposedly infected file

10- deleted again the td-composer plugin

7- ran the scan and it came back clean

11- downloaded the td-composer plugin from within the theme’s plugins panel, hence straight from tagDiv cloud server.

12- ran the scan and found the same supposedly infected file

the scan returned the MetaBox.php file and virus signature {HEX}Malware.Expert.php.var.pattern.UNOFFICIAL

The tool I used is clam-av (the one available from my admin tools), the same my host uses.

I need the site running so for now I am just ignoring the file, I tried to quarantine it, but it breaks the site.

What would you recommend to do? Did I miss any step?

Honestly, I don’t know what to think…


@joema
did you manage to get rid of your supposedly infected file?

thank you

ersandrino
Participant
#0

Hello everybody,

it has been some time since I realized that in the error_log file of my wordpress, I continuously receive error messages regarding this path: wp-content / plugins / td-cloud-library / state / single / tdb_state_single.php on line 285

I hope to solve it with an immediate solution since the problem always does it and as a new template.

Thank you

serene
Participant
#0

Dear support

I need to make custom taxonomy terms list on cloud template.
For example, list of sports/marathon.

I can make the “sports” custom taxonomy template.
But I can not make “marathon” list page of custom taxonomy term on cloud template.

Please tell me how to make it.

Regards

comet_k
Participant
#0

Hi,

I have made mobile page for all pages. I don’t use mobile plugin or AMP. Just make page for mobile using tagdev Composer.
Then in Cloud Templates tab I active mobile template for each global page.
It works fine. I pages work great but only Category template doesn’t work. I assign mobile template but in mobile still Global page load. I have tested different pages and even load template from cloud but non of them work in mobile.

Whats problem?
Do you know where in source file tagDiv override pages?

Thank you in advance.

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