i got 404 page not found error but when i deactivate tagDiv cloud library it works but the styling is messed up. Kindly help ASAP.
Dear Team,
Our Website is https://rashtrajyoti.in. In our website, at homepage, I want that the one liner sub headline/ excerpt https://ibb.co/Y0vJbGk should also be displayed here https://ibb.co/vPNtGLq between headline and read more button, but Iam unable to do so via Cloud Template settings.
Requesting you to kindly check and help me to resolve it on priority as the site is LIVE. Thanks.
Awaiting for your active and earliest response,
Theme User, Site Admin,
Team Sanjeev.
Hello,
With the last updated Newspaper theme 11.2, I have enable the mobile home page to arrange the elements to my needs when visitors uses their mobile to visit my website.
In production site I use WP fastest Cache and this cache plugin uses a separate caching for mobile themes so its works great with Newspaper theme, it caches BOTH Desktop AND mobile page template without many errors.
With many trials and errors I figure out that Cloudflare enabled websites are much faster than sites with simple caching plugins like mines. So I created a staging website (https://exclusiveweb.gr/) cloned from production and started to implement the cloudflare integration. This thing works but because of cloudflare maybe does not have a separate mobile cashing crawler, after I purge the caching, when I first connect with mobile smartphone after the purge, it keeps the mobile theme cached and it shows the mobile template to BOTH Desktops AND mobile phones. If I first connect with my desktop it keeps the desktop to both devices etc. so I have all the component in the wrong order…
I did a little research with other caching plugins like WP-rocket and I still have the same issue with cloudflare, the plugin does not understand the separation between the 2 templates and it keeps showing me the first cached page according with the device it connects first to the website after the purge.
I want to inform you that https://exclusiveweb.gr/ is a testing/staging environment and we could make all the necessary tests to it until we find a solution to a trouble I think it concerns many of your clients!
Kind regards,
Mike
Hello!
Please assign a cloud/Pro template for header too in order to edit with TagDiv Composer.
Your header template is a default one and not a cloud one. So, you can import a cloud template and customize it with TagDiv Composer, please check our tutorials here: https://forum.tagdiv.com/tagdiv-composer-tutorial/ ; https://www.youtube.com/watch?v=6m8-EebnfM0
Thank you!
Hello!
Yes, when you use a cloud/PRO template, then the rules and settings from TagDiv Composer will have priority. So, when you edit a page with TagDiv Composer, you can select for each element the font you want. There is no global setting, only to give the opportunity to modify every element differently.
Thank you!
Hello @ctrlinternet,
Can you let us know what theme version are you running? Do you use another page builder? Please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, you can check this article about 500 error https://www.cloudways.com/blog/wordpress-500-internal-server-error/
Thank you!
Hi,
If I’m right you are referring to this one https://i.imgur.com/eZVr5tu.png this is exactly how I was thinking, the Patreon Plugin it is understand the cloud template in two ways, as template (because it is setting the unlock button inside the content), but it is also it is understand it as man content and it is also add the button the second time at the end of single post template. If you make a test with a standard template then this will be display only once inside the post content. Now this problem it’s not that bad, it can be easily fixed (like you did) with a CSS.
Now the main question it is here https://lab.org.uk/?p=20871&preview=true&public=true all posts it should look like this https://lab.org.uk/?p=20872&preview=true&public=true
I do not know exactly why this is empty like there is no single post template there. Maybe this is a behavior of the Patreon plugin, but I do not know exactly since we didn’t test the plugin. If you set there a default post style from standard pack it is acting the same?
Thank you!
Hello,
I just checked your website and now seems to look fine.
If you had shortcodes on the page, you had to make sure that the tagDiv plugins you used are enabled (tagDiv Composer, tagDiv Cloud Library, etc).
Thank you!
Hi Vlad,
We’re getting that same error code. Tagdiv Cloud Library is showing an error “Invalid reply from server endpoint” with Newspaper Magazine Pro theme on WordPress version 5.8.
Thanks,
Adam
Hello
I use the Black Pro template. I would like to do without the Google Fonts and host all the fonts locally. Switching off the Google Fonts via the Theme panel is no problem. One problem is the selection of fonts for the different templates used by Black Pro. Am I correct in assuming that cannot be achieved via the Theme Panel? Do I understand correctly that I have to customise each Cloud Template individually? Or is it possible to adjust something via the Theme Panel > Font Settings > Body General Fonts?I set the Font Family with Verdana to see where it affects. Result: It has no effect anywhere! It is the same with the other settings. No matter where I change the default font, there is no change in the frontend. Is it possible that the settings from the Theme panel do not work with the Cloud Templates? Incidentally, the same applies to the Translations. I already understood how to do it, but it doesn’t work.
Hi Calin,
Yes, we are using single post templates via the Cloud Library – not standard post styles.
So, here is a post using a single post template: https://lab.org.uk/haiti-needs-solidarity-not-charity/
If you look at the source, you’ll see there is an additional ‘Like this post?’ element outside the ‘tdc-zone’ div element, which we have hidden with the following CSS:
div[class$="patreon_button"] {
display: none;
}
This happens on all posts, regardless of whether we are using our custom related posts widget: https://lab.org.uk/glencore-and-anglo-american-blamed-for-pollution/
Then, here is a draft of the first post – locked via the Patreon plugin: https://lab.org.uk/?p=20871&preview=true&public=true
You’ll see that the outer template is locked – as opposed to the post itself. The post content is never loaded, and the ‘Unlock with Patreon’ element sits on the left – outside the post container element.
Finally, here is a draft of the second post – locked via the Patreon plugin. This post uses a template which has our custom related posts widget in the sidebar: https://lab.org.uk/?p=20872&preview=true&public=true
You’ll see that the post locking works perfectly. The outer template is displayed with featured image, title, categories and sidebar. The the ‘Unlock with Patreon’ element is in the correct position, and there are no duplicated elements.
The custom widget uses a WordPress post query loop. If this loop is removed, the post locking no longer works. When either the have_posts() or wp_reset_postdata() functions are called, post locking works as intended.
Hope that helps – please let me know if you have any questions.
Thanks!
Hello,
I will inform our developers about this issue.
Also, if you use SEO Yoast, you can set to no-index cloud templates by Google https://www.screencast.com/t/f6J1ZqGFUpH1 and then I think that this problem should not arise again.
Also, please send some screenshots with your statistics here or by email at contact@tagdiv.com to understand better the issue.
Thank you!
Hi,
This is a strange situation, please if you can do a test using the theme plugins and other plugins that are tested with it and see if the issue persists.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader
Let me know the results!
Thank you!
Hello!
Unfortunately, there is no option for every posts. But, you can use a cloud template for posts and assign it to the posts you do not need featured image. Edit this template with TagDiv Composer, and delete the element called Single Post Featured Image, so that in this mode you won’t have featured image.
Thank you!
Hi,
I’m sorry to hear this, but in case that you still want to give it a try, I will try to provide another solution.
Those form here https://demo.tagdiv.com/newsmag/homepage-clean/ are only examples of homepages.
There is no place where to only download it like on Newspaper when you get the homepage from cloud.
But that homepage is quite simple, it can be builder in 2 minutes, if you do not like the above solution, can get another one. Once that you have installed the Default prebuild website, choose to make a new page and set for it the the page template on Page builder + latest articles + pagination -> https://i.imgur.com/pWK3lcl.png then just edit the page with tagDiv Composer -> https://i.imgur.com/TSTxWcy.png and set the grid -> https://i.imgur.com/7JF08tB.png then the clean homepage is done -> https://i.imgur.com/AY1zLSg.jpg all you need to do now it is to set it as homepage -> https://i.imgur.com/0EOQdjt.png
Thank you!
Hello Naushad!
Check this guide from here: https://forum.tagdiv.com/enabledisable-comments/
If you use a cloud/PRO template, then edit the single post template with tagDiv Composer and delete the Single Post Comment element from tagDiv Composer.
Hope that helps you!
Thank you!
Invalid reply from server endpoint.
What does this error mean and why am I getting it? I’m unable to load cloud templates to work with
Hello,
I have big difference in mobile and desktop PageSpeed Insights.
PageSpeed Insights for desktop version is above 90. It can go to 95 and even 98.
At the same time PageSpeed Insights for mobile version is much lower – 55 to 70.
On two sites I have cloud template and on third I use default template.
I expected cloud template for mobile will give speed boost.
I know speed depends on web hosting server but on one site I use CDN and on one I have semi-dedicated hosting.
It is strange that at the same measurement in PageSpeed Insights there is always same difference between mobile and desktop page version.
For example:
Mobile version:
Largest Contentful Paint: 6.6 s
Total Blocking Time: 330 ms
Time to Interactive: 6.0 s
First Contentful Paint: 2.8 s
Desktop version:
Largest Contentful Paint: 1.0 s
Total Blocking Time: 10 ms
Time to Interactive: 1.1 s
First Contentful Paint: 1.0 s
That is for site with Cloud template and CDN.
Is that normal? Do you have any suggestion what to check in theme?
On site that is using non-Cloud template I don’t use mobile theme version.
I plan to cange that site to Cloud template.
GT metrix is great and is above 90. It goes up to 98%.
Thank you
I have this when I’m trying to apply a shopping page to my website:
404 – Not found
We searched the space, but we couldn’t find the page you’re looking for.
Any solutions?
I’ve tried to check everything about blocking and security and nothing is blocking Cloud Library. I’ve tried deactivating plugins and still can’t make it.
Thanks
Hi cyberhrc,
1. It is normal that Newspaper theme to use a little more resources because this have many options and possibilities then Newsmag then.
2. If you already have an account then, please use our guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ -> https://i.imgur.com/cM3pSuM.png
3. Make sure that al theme requirements are set as in this guide https://forum.tagdiv.com/requirements-for-newspaper/ the wp_memory_limit it is essential for cloud templates. Also once that all those are set the cloud should load faster and work better. Also please notice what when you access the cloud templates those are store on our cloud and you need to get them on your website therefore you need to have a good internet connection and sometimes it is require to use a ssl.
In case that you have other problems, please make a test and see if on local host is not working better, if is then the problem it is on host, most probably it is provide few resources.
If this is not what you mean or you have other questions, please let me know!
Thank you!
Stuck to import cloud template
just loading …. not moving ahead
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, (you can try to double the value) and if it is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also, for the smart list, if you import it from the cloud library, you need to have the Single Post Template with the Single Post Smartlist => https://www.screencast.com/t/tPsQsmVdNFs.
Hope this helps you!
Thank you!
Hi Codicem, you have installed a Pro demo, and this is using cloud templates, therefore most of the ads are set on those cloud templates using tagDiv Composer. To remove the ads from categories, please edit the category template like this -> https://i.imgur.com/y2fQg8Z.png then select the ad box and check the image ad tab -> https://i.imgur.com/Yxx5lan.jpg you can check more details about the ad box in this guide -> https://forum.tagdiv.com/custom-ad-spots/
Hi berrakhummet, please login on your website and activate tagDiv Composer, tagDiv standard pack and tagDiv cloud library, this should set your website layout back.
Let us know the results!
Hello,
I saw in the above video which you provided that you don’t have tagDiv Cloud Library installed and activated, so to have the option to make the background layout boxed you need to activate the tagDiv Cloud Library.
Thank you!
