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cloud template does not work correctly if I insert a shortcode anywhere on the page and it happens to me with any template
if I have the shortcode it is missing elements or it does not show the thumbs
https://clinicadreo.mx/tdb_templates/single-post-template-17/
if i remove it it looks correctly
https://clinicadreo.mx/tdb_templates/post-general-2/
and this happens to me with any shortcode, regardless of its function
The theme is sending so many requests to the server causing using so much resource usage.
Server log shows these files and IPs (Those IP are of TagDiv?):
/wp-content/plugins/td-composer/assets/fonts/font-awesome/fontawesome-webfont.woff2?v=4.7.0
/wp-content/plugins/td-composer/mobile/images/icons/mobile-theme.woff?9
/wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js?ver=b609d31b17f396913344a17574b6a2f5
2409:4064:18:388c:71af:71fe:f3ab:6fff
2409:4064:2503:700c:8d08:5224:a55:3fa9
2600: 6c46: 6a00: 2388: 499c: 7894: 32a9: 80dc
2401: 4900: 33a8: 2967: eaf4: d7bc: c67f: 2e32
2409: 4042: 2e2e: 7292: 8d38: 4014: d982: 9773
2409: 4042: 2e2e: 7292: 74ec : ee49: 3a58: c34a
2409: 4042: 2e2e: 1011: f08d: 6607: 701d: 6569
Hi all,
I imported a blank header cloud template in order to create my header page. Now, I see that this URL http://www.fitnessperlei.com/tdb_templates/blank-header-template/ is accessible. How can I disable it? I don’t need it, isn’it?
Thanks,
Max
Hi,
1 – 2 . Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Unfortunately cloud templates are not working with WPBakery, this can be use only for standard templates. Also please note that we do not recommend to use WPBakery with tagDiv Cloud Library, there can be conflicts, please use it only with tagDiv Composer enable.
3. The category page should display all the post from that category.
Also for a closer look, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
There are some elements that are set in tagDiv Composer like trending bar, this do not need to be replace it will work with tagDiv Standard Pack disable.
Just make sure that you set the cloud template for footer in theme panel -> https://i.imgur.com/Inz7ZPC.png in this way this will be the same in your website.
If there is still a problem, please provide me some screenshots with this problem.
Thank you!
I’ve just installed a Pro demo and want to follow the best practice.
I came across this note from tagDiv documentation…
Important notice: If you choose to install a demo with content, do not edit the content and use it as your site content, because the content gets removed when uninstalling or switching demos.
Does this refer to posts, pages, and/or cloud templates? Of course, I plan to have my own branding and blog articles, but for the Pro installed pages and cloud templates, is it recommended to rename them?
Also, is there any impact when there is a theme update applied in future.
Thanks.
Hello !
In Theme Panel you can only set Cloud Library templates. You cannot set pages.
Thank you !
Hello !
1. This option is not available at the moment with Newspaper Theme.
2. That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/
3. That is wordpress feature. You can create your menus in any way you want. Also you can create pages like a page for your latest posts where you can add blocks using tagDiv Composer and set the filters: https://www.screencast.com/t/6lySBzRlB3
dear support,
I have updated my sites theme from 10.3.3 to 10.3.5 and the update was done through WordPress update. Everything ran successfully but I now have errors on my pages. Every time I do an upgrade I get the same errors. It looks to be linked to the home page logo, but the logo is well within the expected size limits, so I have done nothing wrong.
Please can you investigate urgently, as its really frustrating to break the theme every single time an update happens
Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(): Failed to enable crypto in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(https://www.kentnews.online/wp-content/uploads/2020/04/kentnews_logo_small1.png): failed to open stream: operation failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Hi chicky365,
I just checked your website and I see that you are using single post templates from cloud not standard post style.
Please make a test, set the code in a div with a width for inline ads and check the results.
-> https://i.imgur.com/421qX6d.png
<div style="width:720px">
</div>
Let me know the results!
Thank you!
Hi CBTNews,
In Newspaper X this can be achieve using a cloud header form tagDiv Cloud library and set it on homepage, this can be edited with tagDiv Composer and you can add the widget sidebar element groom where you can use the sidebar (this can be place anywhere) with the widget made by your partner. Also in theme panel in header you can set the header that you want to use on entire website as global.
hope this will help you!
Thank you!
Hi Calin,
Alright thank you for your advices
I nearly finished re-building my homepage using the cloud but i can’t find any block or section template that have the trending bar i use right below my main menu, could you please advise me one ?
i also have a problem with the mobile version of my sub-footer, everything look normal but if you try to access to the contact form or any other legal pages, you will see it’s buged .. could you please help me with that ?
Hi,
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
You can use WPBakery only with tagDiv Composer without tagDiv Cloud Library.
Thank you for your understanding!
Hi Rinemedi,
You can use blocks and sections from tagDiv Cloud Library, or you can install a pro demo and but you need to make sure that you use your own content and not the one from demos, this will be delete when you change the theme or you uninstall it -> https://forum.tagdiv.com/installing-demos/
As for the footer, I just checked your website, but I can not find any background color or image that cam make your website boxed -> https://forum.tagdiv.com/background-introduction/ -> https://i.imgur.com/NQmgRLx.png
Thank you!
Hi Nagarig,
The problem with page 1,2,3.. from search, it seems that when google indexed your website, you have some pagination and you access these links you’ll be redirect to 404 page if these are no longer available on your website, for these that are still there will be redirect to that address, for example https://globaltechgadgets.com/category/technology-news/page/2/
If these were already indexed by google then it will take some time until these will be remove, but disable the cloud template from yoast to be indexed will prevent this for other cloud templates.
Thank you!
Hi Team,
How can I set a custom page for 404 at Newspaper Theme panel? I blocked all cloud templates on Yoast. I wanted to use a page instead of a template.
TIA,
Question: Also, I’ve updated the header. How do i change this mobile view match the rest of the device views.
https://www.loom.com/share/38c05704e2b54c868cb2b618f7e23c8c
Support Answer: hat modules are from mega menu -> https://forum.tagdiv.com/mega-menu/ unfortunately for the moment there are not some many settings for this element, if you are using a cloud header from tagDiv Cloud Library, then you can edit the layout using tagDiv Composer.
So I see you can create subcategories( Which i don’t want to do), is there any way to just eliminate the preview of other articles when they hover over the menu items. As i take you’re saying i can’t specify for it to only populate articles in that catagory.
I’m using Newspaper since 8.X. I love this theme. But now I have a big issue with tagDiv Composer that is getting me crazy.
When I try to upgrade to any version after Newspaper 10.1, the theme works fine but I can’t edit or create any page using tagDiv Composer anymore. When I try to edit a page or create a new page I always find this pop-up in tagDiv Composer:
“Error at zones: x(models) : x(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
If I try to create a blank new page, I always find the same error as well.
When I downgrade back to Newspaper 10.1, downgrading all Newspapaer plugins, everything is fine again and I can edit any page or create new ones. So I’m stuck to 10.1 as my last working version.
Of course, I tried to disable all plugins… and trying with just this plugins active:
– tagDiv Cloud Library
– tagDiv Composer
but I still had this problem.
I think perhaps there is something problematic in my database, but I don’t know what to look for.
Could you please check my theme (preferred) or tell me what to try?
My web page is: http://www.dream-alcala.com
Thanks a lot,
Daniel Alonso
I want to change the size of my post loop 2 element block header but it doesn’t changes… Every other element’s title in the page is customizable but except of post loop element (I mean under the style tab of element the even by increasing its size it isn’t changing). help
Screenshot
https://imgur.com/37gerj1
P.S : the page is just a color customized and less of default demo imported from the cloud templates
But this is not suggested by the author name -> https://i.imgur.com/952qTLP.png, maybe I do not understand correctly.
Also the page and cloud templates can be edited with tagDiv Composer and you can add the elements from tagDiv sidebar.
Thank you!
Hi,
That documentation is for standard demos, if you are using a pro demo, these are using cloud templates from tagDiv Cloud Library, these can be edited using tagDiv Composer. In your case you need to edit the homepage and use the right click on the elements you want to remove.
Thank you!
Hi,
Pleas note that Infinite Loading can be enable only on single post template from tagDiv Cloud Library also these kind of templates can be editable only with tagDiv Composer, in your case you want to set the widgets for this you need to edit the cloud template and add the widget sidebar element and select the sidebar you want to display on the post that has apply this cloud template. -> https://imgur.com/kdF2np
Thank you!
Hi worldinsport,
Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!
The above code that you mentioned is set in many files, but is not the one that is set the h1 -> https://i.imgur.com/OToEtow.png
If there is still a problem, please provide me a link where I can check this problem.
Thank you!
Hi,
1. If you are using the mobile theme plugin with amp, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png also make sure that you do not have a plugin conflict.
2. The size of featured image can be set on single post templates from tagDiv Cloud Library, these can be edited with tagDiv Composer -> https://i.imgur.com/I48JRwu.jpg
Thank you!
