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Calin
tagDiv Staff

Hi,
Most of the time, the problem is from a html tag that is not complete (si open but not close or closed but not open); therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!

Chris Baird
tagDiv Member

So the cloud templates – do all modules use the global colors and fonts – so all modules can be updated fast via the global colors?

Davidjurado
tagDiv Member

Hi Calin,

Thank you for your response. I have already tried the revisions and even installed a completely new template from the Cloud Library, but the ‘6 zones vs 0’ error persists. My hosting provider has also optimized the server (PHP limits, LiteSpeed, and ModSecurity disabled), but we haven’t found a solution.

As you suggested, I have just sent an email to contact@tagdiv.com with the subject: ‘URGENT: persistent “Layout sync error” (6 zones vs 0) – sportlifeathletes.com’.

In that email, I have provided the WP-admin and hosting credentials so your team can investigate the backend. I look forward to hearing from you there.

Best regards,

David

Montelent
Participant
#0

I’m experiencing layout error whenever i want to edit Cloud Temolates. This is the error “Layout sync error in Content
The editor expects 6 zones but the page is rendering 5. Usually caused by an unclosed HTML tag in a text block (e.g. <div> without </div>). View page Undo (Ctrl+Z / Ctrl+Shift+Z) to restore.”

Chris Baird
Participant
#0

Under Free News lay out – Homepage – selecting the top left block – My understanding is under filter there is supposed to be an option to prevent duplicate content from showing. Not seeing that option under the Filter section.

Also – since it is a Cloud Template – the option to edit the page and have it show no duplicate content isn’t available either.

Chris Baird
Participant
#0

Under Free News lay out – Homepage – selecting the top left block – My understanding is under filter there is supposed to be an option to prevent duplicate content from showing. Not seeing that option under the Filter section.

Also – since it is a Cloud Template – the option to edit the page and have it show no duplicate content isn’t available either.

Calin
tagDiv Staff

Hi,
I see. Another possible situation is that you may have more than one folder template, where one is set as Global and another is assigned individually to a page or Cloud Template.
Please go to Dashboard > Cloud Templates: https://prnt.sc/gbjPnubKRGHl
If you have more than one template, please keep only the one set as Global active. The Global template will then be applied across the entire website.

Calin
tagDiv Staff

Hi,
This can be done using the copy-paste method. For example, if you want to copy a header, edit it, hover over the three dots, and click Edit: https://i.imgur.com/FUHR4iN.png
If you only need the Cloud Templates and want to import everything related to them, the best solution is to use the WordPress Import/Export tool and export only the Cloud Templates.
Thank you!

Calin
tagDiv Staff

Hi gmodonesi,

If you are using Cloud Templates, please make sure the required plugins are installed: tagDiv Composer and tagDiv Cloud Library. In some cases, tagDiv Opt-In Builder may also be needed.

If you are still using older templates, you will also need the tagDiv Standard Pack.

All these plugins can be installed from Newspaper > Plugins.

As a best practice, please always check which theme plugins are currently in use before updating the theme, and ensure they are properly installed and updated afterwards.

Thank you!

getnidhi.29
Participant
#0

I would like to know that how is it possible to edit the following heading and banner in mobile view. I tried in the cloud template option, but there it has no option for editing the mobile header and footer. Please refer the pics for your reference. My website is http://www.editnews.in

And how can I make the mobile menu floating. Please help on the same

Image 01: https://postimg.cc/vcfZygKN
Image 02: https://postimg.cc/BX9JmZvH

Calin
tagDiv Staff

Hi,
The SELECT SQL_CALC_FOUND_ROWS wp_posts.ID are used for rows and blocks (our theme stores the settings from rows and elements in database and the mentioned sql is one of those that make a request to them).
– how to use the Flex Blocks cache option
– use a cache for database, object cache should help.
– reduce the number of rows (rows and inner rows) from pages and cloud templates.
– reduce the number of blocks.
Thank you!

Calin
tagDiv Staff

Hi,

Thank you for the additional details, I understand the situation now. You have multiple categories, most of which include an extra section dedicated to exclusive articles. However, a few categories do not contain exclusive content, and you’d prefer not to display that section for them.

In this case, the simplest solution would be to duplicate your current Cloud Category Template, remove the exclusive section from the duplicated version, and then assign this new template to the categories that do not include exclusive articles.

View post on imgur.com

View post on imgur.com

Calin
tagDiv Staff

Hi,
Error 522 (Connection Timed Out) indicates that Cloudflare is unable to establish or complete a connection to the origin server. This typically occurs when the server is unavailable, under heavy load, or actively blocking Cloudflare IP ranges. The error is triggered either when the initial TCP handshake is not completed within 15–19 seconds, or when the server fails to respond to a request within 90 seconds.
Please test the site using only the theme’s required plugins (td plugins). If a child theme is currently active, switch to the main theme. Ensure that all caching mechanisms, including page cache and object cache, are fully disabled during testing.
In the majority of cases, this issue is caused by a third-party plugin. If the site functions correctly with only the theme plugins enabled, proceed by reactivating the remaining plugins one at a time, verifying functionality after each step. This process will help identify the plugin responsible for the issue.
Review the error logs from both WordPress and the hosting environment to identify any underlying issues. If error log is not currently enabled, activate debugging and error log, then reproduce the issue to capture relevant errors. Once completed, analyze the logs for any newly recorded entries that may indicate the root cause.

seiperi
tagDiv Member

The website news360.info opens fast on other browsers but not so on my Google Chrome browser where i have both the WordPress admin login (backened) and from time to time open news360.info home page (which i call the frontend). The home page first opens with error messages as stated below and finally resolves taken about 60 seconds, and then opens the home page.

Front end error for news360.info

‘This site can’t be reached
news360.info took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_TIMED_OUT’

But when I log out as an admin and open news360.info with the same chrome or ANY other browser it opens very fast.

This has made me deactivate as many plugins as possible, yet the problem still persists. I even had to remove news360 from Cloudfare for now
————————————————
At the WordPress admin (backend), a problem also persists when publishing a post. The published item would give a failed page error as stated below, even though upon refreshed the article is indeed published,

‘Connection timed out Error code 522
Visit cloudflare.com for more information.
2026-05-04 21:49:37 UTC’

————————————

At times, while at the admin end, the system loses connection or sometimes times out for a few minutes and returns

I have been able to upgrade to PHP 8.2 and 8.3. The lower versions are no longer available or showing. Hope this is no issue? I had time today, believing I would rectify this issue today. Iam tired.. Should I move news360 out as a website on its own?

I’m tired. Spending over 8 hours today has not solved the issue for me.

Thank you as you look into this issue

Calin
tagDiv Staff

Hi,
I will forward this to our developers, and they will check it out.
Also, I want to let us know that using a mobile page/template will still load teh tagDiv Composer and cloud library (because those are used to create those pages and cloud templates for the mobile version). Normally, this option should be used when you need to have different content on mobile pages and mobile templates, maybe a smaller page with fewer elements, blocks, and for a different layout. Having the same layout and content will be better to use the responsive version, instead of the mobile page/template.

Here are a few additional recommendations you can try. For some users, all themes work without issues, while for others, only certain ones function properly. This can vary depending on the extra plugins in use, as well as any caching or optimization plugins installed.
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)
Thank you!

RENATO
tagDiv Member

Hello @Calin

I am writing to you after a deep technical audit that lasted two days, conducted by a Senior Infrastructure Engineer and Web Performance Specialist. We had to take this measure because our PageSpeed scores are stuck between 31% and 41% on mobile, despite running on a high-end VPS with persistent cache (Redis/Object Cache) and every possible server-side optimization.

Google has officially notified us regarding this poor performance, stating that our site is no longer a priority in search rankings due to failing Core Web Vitals. After a thorough investigation of the source code and database, we have pinpointed the root cause: The Newspaper theme is loading both Desktop and Mobile assets simultaneously on mobile devices.

Even with dedicated mobile pages (separate IDs), the theme “stacks” the entire desktop framework on top of the mobile one. This redundancy is killing our performance.

I need you to take this diagnostic to the tagDiv development team immediately. We need to know if and when a fix will be released. If this architectural flaw is not resolved, I will be forced to migrate to another theme or develop a custom one, as I cannot afford to lose my SEO ranking due to theme bloat.

Technical Diagnostic:

Problem: Mobile pages heavier than desktop pages
Date: 03/05/2026
Theme: Newspaper 12.7.5
Plugin: td-composer
Server: VPS Ubuntu — CyberPanel — LiteSpeed

CONTEXT
The site glostv.com uses the Newspaper 12.7.5 theme with the td-composer plugin and has a system of separate pages for mobile and desktop, where each version was built individually in the Newspaper visual editor (tagDiv Composer). The site owner reported that pages on mobile are significantly heavier than on desktop, even though there are separate and optimized mobile pages already built.

MOBILE SYSTEM ARCHITECTURE
The following pages were created as mobile templates inside the tagDiv Composer itself and are marked in the database with the flag tdc_is_mobile_template = 1:

ID 7584 — tv ao vivo Brasil (mobile version)
ID 7617 — POPULARES TOP (mobile version)
ID 8700 — Estados (mobile version)
ID 8872 — Homepage (mobile version)
ID 9944 — Política de Privacidade (mobile version)
ID 9948 — Termos de Uso (mobile version)
ID 10581 — Sobre Nós (mobile version)
ID 10597 — Política de Cookies (mobile version)

TECHNICAL PROBLEM IDENTIFIED
Problem 1 — td-composer loads assets WITHOUT any device distinction

Confirmed directly in the file:
wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php

Line 362 — Composer JS loads for ALL devices:
add_action(‘wp_enqueue_scripts’, ‘load_js_composer_front’, 1000);

Line 430 — Full Newspaper CSS loads for ALL devices:
add_action(‘wp_enqueue_scripts’, ‘load_front_css’, 1001);

Line 744 — Full theme JS loads for ALL devices:
add_action(‘wp_enqueue_scripts’, ‘load_front_js’);

None of these functions have any device check. They load for both desktop and mobile equally, without any condition whatsoever.

Problem 2 — The mobile engine loads ON TOP of the desktop engine

Confirmed in the file:
wp-content/plugins/td-composer/mobile/functions.php

Line 149 — Mobile CSS loads ON TOP of the desktop CSS already loaded:
add_action(‘wp_enqueue_scripts’, ‘tdm_load_front_css’);

Line 173 — Mobile JS loads ON TOP of the desktop JS already loaded:
add_action(‘wp_enqueue_scripts’, ‘load_front_js’);

Line 184 — Mobile specific script loads ON TOP of all previous ones:
wp_enqueue_script(‘td-site’, TDC_URL.’/mobile/js/tagdiv_theme.min.js’);

Problem 3 — The flag tdc_is_mobile_template does NOT remove desktop assets

Confirmed in the file:
wp-content/plugins/td-composer/includes/tdc_state.php

Line 42:
private static $is_mobile_template = false;

Line 202:
public static function set_is_mobile_template($is_mobile_template) {
self::$is_mobile_template = $is_mobile_template;
}

This flag only serves to let the visual editor know it is on a mobile page. It does not execute any removal of desktop CSS or JS. It is purely an internal state variable with no effect on asset loading.

Problem 4 — Proof: Zero wp_dequeue for mobile anywhere in td-composer

I ran the following command directly on the server via terminal:

grep -r “wp_dequeue|deregister” wp-content/plugins/td-composer/ -n | grep -i “mobile|desktop|css|js”

The only result found was the removal of Visual Composer scripts in the backend administrative editor, not in the frontend. Throughout the entire td-composer codebase, there is not a single wp_dequeue_style() or wp_dequeue_script() instruction conditioned on mobile device detection in the frontend.

WHAT THE MOBILE BROWSER IS ACTUALLY DOWNLOADING
When a user accesses the site from a mobile device, the browser downloads all of this before rendering the mobile page:

From the desktop engine (which should NOT load on mobile):

Full legacy CSS of Newspaper
td-composer frontend JS (desktop visual engine)
tagdiv_theme.min.js desktop version
td-cloud-library CSS
td-standard-pack CSS
td-multi-purpose/style.css
Desktop version fonts
From the mobile engine (which loads ON TOP of the desktop):

Newspaper mobile CSS
tagdiv_theme.min.js mobile version
Mobile specific scripts
Fonts loaded again
The mobile browser is downloading the complete Newspaper framework twice. Once for the desktop layout that is discarded and once for the mobile layout that is actually used. This directly explains why mobile pages feel heavier and slower than desktop pages. DIRECT QUESTION TO SUPPORT
Does td-composer 12.7.5 have any native mechanism to remove desktop engine assets—specifically the functions load_front_css, load_js_composer_front, and load_front_js located in td_wp_booster_functions.php—when the page being served is already marked with tdc_is_mobile_template = 1 in the database?

If yes, in which file and on which line does this asset cleanup occur?

If no, when is the development team going to release an update to fix this? It is unacceptable that a high-end theme like Newspaper forces a mobile device to download the entire desktop framework AND the mobile framework simultaneously. My server-side analysis confirms that even when using dedicated mobile pages, the theme simply “stacks” assets instead of “swapping” them.

This redundancy is causing a massive performance overhead and killing our Core Web Vitals. We have separate pages for a reason, and the theme should NOT be loading desktop junk on a mobile-dedicated template. We need a clear position on when this will be resolved so that tdc_is_mobile_template = 1 actually triggers a wp_dequeue of unnecessary desktop resources.

PolishExpress
tagDiv Member

Hi,
thanks for the clarification!

I understand that blocks only support AJAX‑based pagination and that I need to use a post loop to enable classic numbered pagination.

I can see two different elements in the Cloud Library:

Post Loop

Post Loop 2

Could you please explain which one should be used for category pages and what is the difference between these two loops?

Thanks again for your help!

Calin
tagDiv Staff

Hi,
The caching option is available only for Flex Blocks. For standard blocks (from the tagDiv Standard Pack), this option is not available.
From what I can see, your website is currently using an older demo (not a PRO demo). This means it relies on standard templates rather than cloud templates, which comes with both advantages and limitations.
One of the main drawbacks is that these templates offer fewer customization options. Additionally, the CSS and JavaScript files are loaded across the entire website, even if certain elements are not actively used—simply having the plugin enabled is enough for them to load.

Calin
tagDiv Staff

Hi,
Here are a few additional recommendations you can try. For some users, all themes work without issues, while for others, only certain ones function properly. This can vary depending on the extra plugins in use, as well as any caching or optimization plugins installed.
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)
Thank you!

Calin
tagDiv Staff

Hello,

“Performance Optimization
Among the most anticipated features are options to minify and aggregate inline CSS of blocks, accessible directly from the Theme Panel. Additionally, you can now hide the mobile menu and mobile search functions, offering a cleaner user experience on mobile devices.” – here is how you can enable those options:
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/

“The Newspaper Theme has leveled up its performance by optimizing the Theme Panel’s color settings through CSS variables. Moreover, JavaScript files will only be loaded when they are needed, which should noticeably improve the website’s speed.” – yest this is apply as long you are using cloud tenmplates, so if you do not have the tagDiv STandard pack plugin in used (this is loading all css and js even if is not need), then it will load only the js and css that will be used on that page/template.

Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)

Thank you!

Calin
tagDiv Staff

Hi,

The issue is not with WordPress or the theme.
The Facebook Debugger shows a 403 error, which means your server is blocking Facebook’s crawler (facebookexternalhit / Facebot).
Because Facebook can’t access the page, it cannot read the title or image, so previews don’t show.
Fix: ask your hosting provider or check your site’s firewall/CDN (e.g. Cloudflare, Wordfence) and whitelist Facebook’s crawler or disable rules blocking bots.
After that, use Facebook Debugger → “Scrape Again.”

lpecchiproper
tagDiv Member

thanks for your reply, I already use a code in template_redirect action in funcitons.php, see below, to remove some sections and automated pages that I don’t need anymore on a specific site.ho provato ad incollare il codice ma wordfence non mi lascia inviare il messaggio. I tried pasting the code, but Wordfence won’t let me send the message. Basically, I’m using a wp_die with a 410 response, and it works, but I’d like to include a design that’s more similar to the site pages created with TD Composer, Cloud Template or modules.

kevinsikora
Participant
#0

Right now, the weather widget displays the following: humidity, wind speed, and cloud cover.

I think it would be more informative to display the following: chance of precipitation %, wind speed, and then humidity. Usually, you want to know the first two data points first. Most other weather sites display that information first because it’s easy to understand and make plans with.

Then, it would be helpful for each data value to have a tooltip so you know what you’re looking at. Right now, the raindrop relates to humidity. I don’t find that intuitive.

These changes would be easy to make using an AI agent stating what should be modified.

lpecchiproper
Participant
#0

Hi
Is there a way to create a cloud template, or a way to handle 410 pages in the same way as 404 pages, but with a different message, something like not ‘Page not found’ but ‘Page removed’ or something similar?
Thanks, Luca

lpecchiproper
Participant
#0

Hi
Is there a way to create a cloud template, or a way to handle 410 pages in the same way as 404 pages, but with a different message, something like not ‘Page not found’ but ‘Page removed’ or something similar?
Thanks, Luca

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