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pinnaclecompass
Participant
#0

Hello,
I’m writing to see if anyone has experienced this and can provide some tips we could use to troubleshoot.
At some point, the mobile menu and mobile search button stopped working, when our site is viewed on a phone. (Viewing the page in responsive/mobile view on a desktop Chrome/Firefox works fine.)
The odd thing is, the menu/search button works on most single article pages, but not on pages which include blocks listing video stories. (We found this by deleting blocks one by one, until we found that blocks with video seem to ‘break’ the link to the mobile menu.)
Example can be found on https://www.caymancompass.com, where the search or menu buttons do not respond to touch. This means that when the home page is viewed on a phone (android or iPhone), the buttons for menu and search do nothing.
We are using the regular theme, not the mobile theme plugin.

We have other sites using this theme, without these problems. We cannot find any obvious differences though.
Our live site is still at Newspaper 7.3, due to some custom code required by the boss, which needs to be rebuilt to work with themes newer than 7.5. Any hints (that don’t involve full upgrade to 8.7+) would be appreciated.
We tried: turning off Autoptimize and WP SuperCache, clearing cache in Cloudflare, upgrading to the latest visual composer, downgrading visual composer, turning off some plugins we added, removing and replacing blocks on home page, commenting out CSS, taking out Javascript and/or CSS from Autoptimize.
It could be something simple we missed. Any hints would be appreciated.

Simion C.
tagDiv Staff

The rocket loader feature should be disabled indeed, it may cause problems
https://forum.tagdiv.com/cloudflare-cdn/
That configurations should be used together with the theme for best results. Then there should be no errors in the console and the smart sidebar should work if enabled.

Thanks

Simion C.
tagDiv Staff

Hi,

Please try as suggested and make a quick test with all other plugins deactivated. Disable the CDN rocket loader as well, this can cause issue with the theme functionality. It is recommended not to use such a setting in CDNs
https://forum.tagdiv.com/cloudflare-cdn/
That could be the source of the issue. Let us know.

Thank you!

acdmin
tagDiv Member

Final Correction sorry, working outside the loop:

<?php
global $post;
get_the_category( $id );
if ( is_category($id) ) {
$current_category = single_cat_title("", false);
query_posts('category_name='.$current_category.'');
if (have_posts()) : while (have_posts()) : the_post();

if( get_the_tag_list() ){
echo '<div id="tagcloud"><h3>Popular Tags for '.$current_category.'</h3>';
echo $posttags = get_the_tag_list('

  • ','
  • ','
  • ');
    echo '</div>';
    }

    endwhile; endif;

    wp_reset_query();
    }
    ?>

    • This reply was modified 8 years by acdmin.
    Simion C.
    tagDiv Staff

    Hi,

    The tagDiv composer does not have such an element at the moment. You could create a widget sidebar, place a tag cloud in it and use the widget sidebar element to display it on pages
    https://www.screencast.com/t/4x3NrtQLy
    https://www.screencast.com/t/3hIvF3Hyo
    https://www.screencast.com/t/F0UXwDBMMXU8

    ArgBursatil
    Participant
    #0

    Hi, I’m editing the homepage with tagDiv Composer and trying to add a Cloud Tags but I don’t found this option. How can I do that? Thanks in advanced.

    Simion C.
    tagDiv Staff

    Hi,

    The website is very slow and seems to be broken when loaded. If you use CDN please use this configuration
    https://forum.tagdiv.com/cloudflare-cdn/
    Disable the rocket loader feature, this can cause issues with the theme. Disable temporarily all plugins except theme plugins and clear all caching. Disable the child theme as well. Then check if there is still an issue.
    Check the theme system status as well
    https://forum.tagdiv.com/system-status-parameters-guide/
    https://forum.tagdiv.com/requirements-for-newspaper/
    Ask your hosting provider to increase the parameters mentioned in the guide if needed. Let us know.

    acdmin
    tagDiv Member

    Correction:


    <?php

    $category = get_query_var('cat');
    $current_cat = get_category($cat);
    $custom_query = new WP_Query( 'posts_per_page=-1&category_name='.$current_cat->slug.'' );
    if ( $custom_query->have_posts() ) :
    while ( $custom_query->have_posts() ) : $custom_query->the_post();
    $posttags = get_the_tags();
    if ( $posttags ) {
    foreach( $posttags as $tag ) {
    $all_tags[] = $tag->term_id;
    }
    }
    endwhile;
    endif;

    if(is_array($all_tags)){
    $tags_arr = array_unique( $all_tags );
    $tags_str = implode( ",", $tags_arr );
    $args = array(
    'smallest' => 12,
    'largest' => 12,
    'unit' => 'px',
    'number' => 5,
    'format' => 'flat',
    'include' => $tags_str
    );
    echo '<div id="tagcloud"><h3>Popular Tags</h3>';
    wp_tag_cloud( $args );
    echo '</div>';
    }

    ?>

    Catalin
    tagDiv Staff

    Hello YTGAW,

    Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

    Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

    One of our top members here on the forum wrote his own optimization tutorial here:
    https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

    Basically, these are the theme requirements
    https://forum.tagdiv.com/requirements-for-newspaper/

    Thanks for your understanding!

    acdmin
    Participant
    #0

    For those that need the Category Tag Cloud display (like the category cloud) – Template 2
    <?php
    $category = get_query_var('cat');
    $current_cat = get_category($cat);
    $custom_query = new WP_Query( 'posts_per_page=-1&category_name='.$current_cat->slug.'' );
    if ( $custom_query->have_posts() ) :
    while ( $custom_query->have_posts() ) : $custom_query->the_post();
    $posttags = get_the_tags();
    if ( $posttags ) {
    foreach( $posttags as $tag ) {
    $all_tags[] = $tag->term_id;
    }
    }
    endwhile;
    endif;

    $tags_arr = array_unique( $all_tags );
    $tags_str = implode( ",", $tags_arr );

    $args = array(
    'smallest' => 12,
    'largest' => 12,
    'unit' => 'px',
    'number' => 0,
    'format' => 'flat',
    'include' => $tags_str
    );
    wp_tag_cloud( $args );
    ?>

    Styling with .td-post-small-box a, just add .tag-cloud-link

    .td-post-small-box a, .tag-cloud-link{
    display: block;
    float: left;
    border: 1px solid #1b5b5b;
    margin-left: 4px;
    line-height: 8px;
    color: #ffffff;
    padding: 5px 8px;
    height: 20px;
    background-color: #1b5b5b;

    }

    Shot: http://prntscr.com/inti13

    vasik
    Participant
    #0

    there is a WP cloud of tags. But it shows tags for all the category. And I need to make a filter to the list\cloud of tags for one particular category. Can I do this?

    AlexGuzi
    Participant
    #0

    Buna ziua,
    Va felicit pentru aceasta tema.
    Am un site wordpress cu tema Newspaper v8.7.2
    Problema: Se incarca greu paginiile.
    Folosesc VPS ubuntu 16 ( nginx, php-fpm7.1, mariadb, redisCache) + Cloudflare
    Link: https://www.lowcarbspark.com/easy-keto-waffles-coconut-flour/
    Nu stiu ce sa mai optimizez incat sa am o viteza de incarcare mai mica. Ce pot face?
    Va multumesc mult si astept raspuns!

    Catalin
    tagDiv Staff

    Hello Olya,

    Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

    Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

    One of our top members here on the forum wrote his own optimization tutorial here:
    https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

    Basically, these are the theme requirements
    https://forum.tagdiv.com/requirements-for-newspaper/

    Thanks for your understanding!

    Incrosnatu
    tagDiv Member

    Am inteles. O sa mai astept atunci. Apropo, am renuntat la VC si acum folosesc pluginurile voastre TD composer + multicomposer. Se misca mult mai repede, fara cloudflare ca am observat ca fara e mult mai rapid. Felicitarile mele!
    https://gtmetrix.com/reports/www.sociedelic.com/4jrj8MnP
    Iar pe pingdom de la 1.5s/2s acum variaza intre 0.4s/0.7s. Folosesc Cloudways + WP Rocket, puteti sa le recomandati cu incredere!

    Singura problema pe care nu reusesc sa o rezolv este ca in Google Search Console primesc o eroare:
    Server error 500 : https://www.sociedelic.com/wp-content/themes/Newspaper

    Si ce sa mai tineti cont la viitoarele update-uri la AMP este logo-ul. Se pare ca nu isi pastreaza proportia.

    Cat despre plignul WP Give, am vorbit cu ei si astazi au lansat un update care a rezolvat incompatibilitatea cu tema iar acum apar setarile post-ului, stil etc.

    Bogdan B.
    tagDiv Staff

    Wp super cache does not manage cdn files. They are managed by cdn hosts such as cloudflare. The cache from the plugin you mention can be removed from the plugin settings.

    Thank you!

    rbulus
    tagDiv Member

    Thanks for the reply. Yes I followed the instructions how to turn on the Instagram footer and added my username. I included screen shots. http://www.socalthrills.com is the website.

    Footer disappears and all this shows up: https://cloudup.com/iFJf55hwW_n
    Footer Settings: https://cloudup.com/iAOjEBp1txG

    Can you log into my Wp-Admin and take a look? How would I send you the access?

    Catalin
    tagDiv Staff

    Hello gesoneguy,

    You can have https and use the theme properly but you need the right configuration.
    Please use these settings for Cloudflare:
    https://forum.tagdiv.com/cloudflare-cdn/
    and use these guides for proper SSL integration:
    http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
    https://css-tricks.com/moving-to-https-on-wordpress/
    https://yoast.com/dev-blog/move-website-https-ssl/
    https://forum.tagdiv.com/topic/moving-to-ssl/

    Thank you!

    Simion C.
    tagDiv Staff

    It seems there are no posts to display, some of the the blocks are empty from what I can see. Edit the page with the composer, check the filtering and sorting on the blocks, check the categories and see if they have posts.
    Cloudflare is compatible with the theme as long as you are configuring it like so
    https://forum.tagdiv.com/cloudflare-cdn/
    If there are problems with it, you could try some basic troubleshooting
    https://support.cloudflare.com/hc/en-us/sections/200804937-General-Troubleshooting

    Walterz
    tagDiv Member

    two reasons likely:

    1. Your theme might not be activated ( purchase code) so it is still a free theme until you put the purchase code.

    2. You might be using a CDN like Cloudflare. You need to clear your cache with them.

    dralim
    Participant
    #0

    my site is tbtbangla.com after purge everything on cloud flare site is down.

    pasqualino77
    tagDiv Member

    I don’t use cloudfare

    Simion C.
    tagDiv Staff

    Hi,

    In almost all cases the sliding issue was caused by the rocket loader feature of Cloudflare. This is recommended to be disabled, because it may affect the theme functionality
    https://forum.tagdiv.com/cloudflare-cdn/
    You could try disabling this in the Cloudflare settings and clear all caching after doing this. The issue should not be happening anymore.

    Thanks

    espedfk2
    Participant
    #0

    Hi there guys!!

    I installed a couple of days your theme (Which BTW I am impressed) and I have received a few error on my Google Search Console about the AMP content. It looks the text (CDATA) on tag “style amp-custom” have some “CSS !important”, and it looks like it is not allowed. Before the theme switch all the AMP thing worked fine…. Any idea whats going on?? and more important. How to solve it??

    the site is Howpple.com and one of the URL´s with the error is https://howpple.com/como-cambiar-el-tamano-de-almacenamiento-de-icloud/amp/

    Incrosnatu
    tagDiv Member

    1.Da, se pare ca si eu utilizez acelasi plugin si am aceeasi problema. O sa le trimit un mail.

    2.Cat despre problema cu cloudflare, wo rocket este inactiv si nu asta cauzeaza aceasta problema.

    3.Primesc un ajutor in legatura cu implementarea comentariilor fb in AMP si a meniului?

    Simion C.
    tagDiv Staff

    Acea problema cand apare acel slide este in aproapte toate cazurile cauzata de o setare din Cloudflare numita rocket loader. Acea setare este recomandat sa fie inactiva pentru ca poste cauza probleme
    https://forum.tagdiv.com/cloudflare-cdn/
    Nu s-a intamplat nimic cu setarile postului si featured video, nu a fost nici o modificarein tema. Daca sunt active in screen options ar trebui sa apara
    https://www.screencast.com/t/CDb3UHDJA9
    Recent au mai fost niste useri care aveau aceasta problema, era de la un plugin
    https://forum.tagdiv.com/topic/post-setting-and-feature-video-is-note-showing/

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