Hello!
Did you follow the guides? You should use cloud templates.
Thank you!
Hey TagDiv Team,
We are facing some technical issues with the theme. Recently, we optimized the mobile view by using a cloud template with a separate design for mobile, but it’s not working. Can you help us resolve this?
Thank you.
Hello,
On the flex blocks there are more filter, please check this guide https://forum.tagdiv.com/flex-block-settings-guide/
I recommend using only the flex block and cloud template instead of blocks 1-25 or standard templates from the theme panel.
Thank you!
Hi, my site is in2town.co.uk and my speed score and performance score is rubbish. This is affecting my site and I need to fix it. I am using cloudflare pro and would love to know what settings and plugins i should use to improve my score. Can you advice what plugin to use with cloudflare and if you can also let me know if you recommend litespeed and if so what are the best settings with cloudflare
please see my latest scroe here https://gtmetrix.com/reports/www.in2town.co.uk/13WiuMek/
This is not a SEO template this is a technical question about the template and cloud template. My pages are indexed but do not appear in Google since using the cloud template so i am wanting to know if there is a technical problem. I was talking to someone the other day who uses your template and they said they are having the same problem.
For example, this post here https://www.in2town.co.uk/skegness-news/labour-losing-lincolnshire-voters-after-itv-debate/ does not show in google. if you do the following “Labour Losing Lincolnshire Voters After ITV Debate” then the home page shows. I quickly spoke to an seo guy and they said it was the template causing this
can you please have a look and let me know
For a few days now, our website has been experiencing high CPU consumption on the VPS due to certain processes that generate high load on the CPU, such as when the editor processes entries or publications.
In other forums I have seen comments about this same case but they have not provided any solution.
VPS CPU loads to 100% when using Gutenberg editor in WordPress with Theme News Paper installed
– The Theme News Paper is updated
– The website goes through Cloudflare
– You have installed the Wprocket Plugin
– VPS 4 Core – 8 GbRAM
thanks for your help
Hello Varun!
You should assign a template for your posts that have the shortcode to display the text.
Check the guide here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
How to fix this, each time I activate the plugin about a few minutes later it’s deactivated by itself
Muhammad Nagib Alaydrus
Hi Yuriy, I believe that you are referring to that movement when the page is loading, if so, this is until the page is loading and the style is applied.
Usually this can be resolved using some plugins as cache plugin (one of the best is WP Rocket, but there are also free plugins for cache as WP Super Cache, Litespeed …), CDN, a plugin to get/download locally the Google fonts to reduce the time loading from google – https://wordpress.org/plugins/host-webfonts-local/
Now for the block elements that are loading using ajax that is the only effect that the theme has right now, so if it’s not to your liking, it can be remove with some custom css and eventually it can be add a new css for a better user experience.
I hope this will help you!
Hi Stefan Richter,
1. Indeed, for the moment the only solution is to use a custom css to remove the section “More From Author”:
.td_block_related_posts .td-related-right{
display: none;
}
The code should be set in the theme panel > custom code> custom css
The option ‘Show Author Box’ should also apply on mobile if is used the responsive version, but if is using a different plugin for example amp or mobile theme, the layout will be different and you’ll need to check the options from those plugins.
2. The tagDiv Cloud Library is a special plugin only for Newspaper, this theme is more complex then Newsmag (this is a simple boxed theme for users that just want a blog, news website without needed to edit templates and using only enabled/disable options), but also the price is different.
3. I believe you are referring to this – https://i.imgur.com/Fg3fZPz.png most of the time those situations appears when you are using a plugin that is optimizing the images and those are no longer using the image size that they should have. Also another situation is when the main image is smaller then the thumb, in this situation the image should have at least 1024 width.
4. I just checked this on my install and seems to be ok – https://i.imgur.com/xGzVku1.png maybe you have something that is interfering.
5. If you set a caption for a image, then this will be displayed – https://i.imgur.com/RCrw40D.png – https://i.imgur.com/C0HGJ2s.jpeg – https://i.imgur.com/7o4Vykp.jpeg also on smart list – https://i.imgur.com/9g8PGQU.jpeg – https://i.imgur.com/VfgbSsv.jpeg
6. The Newsmag version 5.4.3 should work with php 8.0, 8.1 and 8.2 the versions bigger then 8.2 have not been yet tested.
Thank you!
Hello,
You can import this header template https://cloud.tagdiv.com/#/single/header/Headers/700 and after delete with right click the elements that you don’t want from it https://forum.tagdiv.com/header-manager/
You need to change the logo for each viewport. Please check this video -> https://www.youtube.com/watch?v=HXQQygkCCJo and guide -> https://forum.tagdiv.com/add-logo-newspaper/
Thank you!
Hello there,
I’ll my video posts has this error on mobile, do you know why?
url: https://www.abctudo.com.br/neuro-news-marcapassos-e-ressonancia-magnetica-alzheimer-e-parkinson-10/
error: Notice: Trying to access array offset on value of type bool in /home/runcloud/webapps/app-abctudo/wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_support.php on line 88
only happens in mobile
Hello development team!
Thank you for the new update Newsmag 5.4.3. Perhaps the following points could be included in the next update:
1. In addition to ‘Related Articles’, the post also includes ‘More From Author’. This display (‘More From Author’) should be able to be hidden or deselected. The option ‘Show Author Box’ in post settings is deactivated – but if it is responsible for it, it doesn’t seem to work. 2. Why is the ‘tagDiv Cloud Library’ plugin missing from Newsmag, which is included with Newspaper? 3. I use ‘Style 5’ as the post template. However, the header image is not shown across the board – there is always a wide gray border on the right, which looks unsightly (e.g. my page/post https://www.hundenachrichten.de/fellwechsel-bei-hunden-20249164.html). 4. Slider post template ‘Style 5’ with header image is not displayed on mobile phones – error: Slider could not be loaded. 5. Image Lightbox: Here the image description is not displayed under the image in the lightbox (see same page as above), which is partly important because I enter the copyright for the image there, for example. It would be good if this worked like other lightboxes. 6. Newsmag for PHP 8.x
Many greetings from Germany
Stefan Richter
Hello,
I see that you have many ads scripts. To optimize those, I recommend using the WP ROCKET plugin.
Also, we don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hello,
I’ve followed all the recommendations and installed all the recommended plugins to get better results with the Newspaper theme, but on PageSpeed Insights the performance of my site is still in the red.
The loading time is very slow. I’ve even done the recommended configuration for Cloudflare. What else can I do to improve loading speed and performance?
My website : https://magazine.pagesjaunes.online/
The tests : https://www.transfernow.net/dl/20240604CYpTGCkw
Hello @Takara !
I’ve already replied to you here: https://forum.tagdiv.com/topic/everything-broken-after-update/
Please try to use a cloud header template and not a default one.
Thank you!
Hello again.
I changed the theme to FAST NEWS PRO, but I still see the exact same problem. Very slow site, while the standard mobile theme is very fast and the same applies to the WordPress dashboard where I have no issues. I noticed that by removing one of the cloud templates, everything runs smoothly on my site. Every time I try a theme from cloud templates, it’s very slow.
I also noticed that for some reason the php.ini file had been deleted, and I had to recreate it. Is there a guide with the files needed for the themes, so I can see if any others have been deleted?
Why do I only have the issue with Newspaper and not with any other theme?
Thank you in advance.
Hi,
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
Thank you!
Hello,
Please make sure that you used a cloud template for the header, and also for posts.
Also, please provide a video with your steps to set up a background video.
Thank you!
I am really confused about this and see this question all the time but cannot find an answer. i am using rankmath seo plugin and it is asking me if i want to include cloudtemplates in the sitemap but i do not know. all my category pages such as https://www.in2town.co.uk/skegness-news/ are built with cloud templates, so do i include them in my sitempa or not. can anyone please help
Hi, thats my problem! I open the cloud template and edit with tagdiv composer and scroll down
BUT
the last part with the copyright is missing. The rest of the footer above is there but the last bit I want to edit is missing! I know my way around the back end so not making a rookie error. Please help
Thanks
Paul
You have a Single Post Template from Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, select the Single Post table of conetnt and with right-click, you can delete it.
1) The tagDiv Cloud Library template appears normally when logged in, but a problem occurs where it is output in short code form when logged out.
2) My website url adrress : https://kkulpick.com
3) It is displayed in shortcodes form to regular homepage visitors who are logged out (when logged in, it is displayed in normal form)

Hello!
If you use cloud templates, then there are some settings in the tagdiv Composer.
Thank you!
Hello!
You can install any demo without content. If you install the demo with content, then, of course, it will replace all your content and design as well. If you install a demo without content, then it will replace the previous design.
You can return the previous design only if you have a backup or you can import only some sections or templates of your current-designed pages from those demos. The template’s manager is in Cloud Templates. You can preview the demos here: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/.
Thank you!