Search Results for 'composer'

Hi,

The theme will try to update the tagDiv composer, multi-purpose plugin and the social counter automatically, when the theme is updated. But this sometimes fails. The latest version of the social counter is 4.4.

If you installed the latest theme version (8.7.4) and the social counter is 4.2, deactivate and remove the plugin. Install it again for the theme plugins panel
– https://www.screencast.com/t/HvczOKGu
Then there should be no problem configuring the counter as you please. Let us know.

In the latest theme version the tagDiv composer is version 4.3 and the multi-purpose plugin is 2.1.2.

Hi,

I don’t see anything wrong with the page on desktop or mobile. Some more exact details would be very helpful. Note that you can edit the page with the composer and preview the mobile state
– https://www.screencast.com/t/Nt93ifyhjxJ

Thanks

Hi,

Please check if the same error is displayed when trying to edit a different page or a new page. It usually is displayed when there is content in the page that was not added with the tagDiv composer. By trying on a new page, we can see if that is the case.

Also if you use an older version of the Yoast SEO plugin, there was a setting know to cause problems
– https://www.screencast.com/t/n8Cc35EofLh

Please check as well the theme system status, if there are sufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed, ask your hosting provider to increase these parameters to the recommended values.

Let us know.
Thanks

Hi,

It seems that the server could be denying access to a file from the tagDiv composer plugin. That probably means that none of the text elements work, in all pages. Check if that is the case. If it is, you could contact your hosting provider and check what exactly is this rule that forbids the access.
Maybe an exception can be created so that the composer can function correctly. Let us know the results.

Hello danielvdell,

First of all, ensure that you are using the latest version of the theme installed via FTP way, the version of TD Composer should have to be 2.3, please enable “GD Library” and “mbstring” for PHP on the server and also, try to set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello shareagency,

First of all, ensure that you are using the latest version of the theme installed via FTP way, the version of TD Composer should have to be 2.3, please enable GD Library and mbstring for PHP on the server and also, try to set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

You can provide us any admin account you have or create a testing admin user. This is required for us to investigate. Send this information by email only, do not share it on the forum.

Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.

Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?

In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results.

Thanks

Hi,

That would mean that you have purchased the WPBakery plugin, that is why it is premium. We provide a bundled version of the plugin in the theme package as well.

The newsletter element we provide can only be used with the tagDiv composer. This element will simply provide some design for the form you use, nothing else. So you could simply not use it, embed your form in text elements and display it where you want with the WPBakery plugin.

I believe you are referring to the social icons element
– https://www.screencast.com/t/5OcWvMEZUf
This is added by the multi-purpose plugin. This plugin will add more elements to the tagDiv composer list
– https://www.screencast.com/t/gBdPpBAvbx
Since the tagDiv composer is now the main page builder of our theme, the multi-purpose plugin and newsletter plugin will only work with it, not WPBakery. So deactivate and remove them if you use WPBakery, there is no point for them being active.
There are many newsletter plugins online, simply search for them and try some. Choose the one you like best.

Thanks

Hi,

It is the multi-purpose plugin, it can be installed from the theme plugins panel
– https://www.screencast.com/t/H3BaM6R5uSN1
So either active this plugin as I mentioned above, or edit the page with the tagDiv composer and remove those multi-purpose elements.

Thanks

1. Glad you solved the problem, I made some tests myself with anchors but could not reproduce the issue you mentioned.

2. I installed the nature demo, I left the default header style (multi-purpose 2)
– https://www.screencast.com/t/2M7WDslMK3a
Tried other header styles but I cannot reproduce the problem. We could take a look if you can send us an email at contact@tagdiv.com and provide admin login.

3. Fonts may not look the same on all browsers or OS. maybe try to use fonts that look similar across all browsers
– https://websitesetup.org/web-safe-fonts-html-css/

6. Change the font of the columns title in the composer. There is no specific setting for the column title font in the theme panel. Use any size you want and be sure to specify units (pixel or other)
– https://www.screencast.com/t/6NoUdPbOiC

Hi,

Could be the same issue from this topic
– https://forum.tagdiv.com/topic/wp_booster-error/
Note that after a theme update, the tagDiv composer will be activated automatically
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Deactivate it if you use WPBakery page builder.

Thanks

Hi,

You can’t add custom row layouts in the tagDiv composer, this is not an option with the current plugin. Maybe in the future it will be, I am not aware of such plans however.

If none of the existing row/inner row layouts are useful for your website, the only option would be to deactivate the tagDiv composer and use WPBakery page builder. I believe this has options to add custom row layouts.

Thanks