Search Results for 'composer'

Hi,

Please provide a link to your website pointing to this issue, so we can inspect it and try to give you a solution if possible. In the meantime you could try to disable all your plugins except Visual composer, clear any caching installed then check if it still displays the same.

Thanks

Hi,

You can not filter the category for each of the modules in particular. You can set the Big Grid to display posts from all the categories or from specific categories, and also sort the posts with the options available. Maybe you can find a different solution for your project using the other elements from Visual composer.

Thanks

Hi,

I have made several tests and everything is working properly – https://www.screencast.com/t/U2XUcHEJ – https://www.screencast.com/t/84wyURttlT
Try entering the video link normally in a post and see it works that way, without using the Visual composer element. If it does not please disable all your plugins except Visual composer, clear any caching installed and check again.

Thanks

Hi,

Yes, it is the same – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi,

Please provide more details, as I’m not sure what you mean.
Also please make sure you have updated the theme properly and all the files were uploaded properly and check it without any plugins active except Visual Composer.

Thanks!

Hi,

There seems to be something wrong with the page and the elements in the structure. I can see that the error message is not present but so is the Big Grid. Please note that all the Visual composer elements are working properly with the default theme. This means that theme customization like custom code in Theme panel, code added to the theme files or a child theme could cause this, so please check this if it is needed. Also as it is usually the case, plugins could be to blame.
You can try to disable all your plugins except Visual composer, clear any caching installed, then try and create a page and add a Big Grid to see if the problem is still there. Please let us know if this advice fixes this issue.

Thanks

Hello patrac,

I have inspected your website and I did not saw any problem with it. Try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the required plugins and leave just conflicting plugins. Also, you should use the latest version of the theme if you want to bring best results. Provide more details and also, some useful screenshots to show me the problem.

Thanks for the message!

Hello 22p,

Please keep in mind that our theme is designed to use Visual Composer and only using this plugin you can create and display some blocks on your website. Also, if you do not want to use the Visual Composer, notice that you can install our Page Builder which is TagDiv Composer with which you can create your page directly in the front end. Regarding on your second request, here is talking about categories section. For more information about this section, please consult our documentation here -> https://forum.tagdiv.com/category-templates/ -> https://forum.tagdiv.com/how-category-settings-work/ Please try to read all of our documentation because there you will find all the required information to understand each theme element.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello frasercarly89,

First of all, I hope that you have made a full backup to your database, right? I guess that problem happened due to a wrong Visual Composer update, sorry! Please keep in mind that our theme is fully tested with this plugin and works perfectly. I suggest you making a new clean install with the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet via FTP way because this is the surest method in this regard.
After this, if you will have any others problems with our theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hi,

After inspecting your website I can see that the the meta information is missing form the Big grid displayed only on that category page. I suggest you try to disable all your plugins except Visual composer, and clear any caching installed to rule out a plugin being the cause. Also check any custom code that you might have added to the theme files, or any modifications made to these files. Try changing the Big grid on that particular category in theme panel, or the Big grid style – https://www.screencast.com/t/RdRe8Z5HJL to see if this has any effect on the issue.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello saldesign,

1)Unfortunately, I do not exactly understand what you mean. You should use the Page Builder+Page Title as page template if you want to have the breadcrumbs at the top of your page and then if you want to have the sidebar and content, you sounds use the 2/3+1/3 layout for your page, like this -> https://www.screencast.com/t/y4QVs1vJ6XCv For more information about how you can use the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
2)I have inspected your website and I did not saw any problems with your website.
If is not what you mean, please provide more details about your problems and also, please give me some useful screenshots for a better understanding!

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Plugins can also affect the settings so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

Try disabling all your plugins except Visual composer, then regenerate your thumbnails using this guide – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and also take note of the requirement for the server side. After the regeneration process is complete clear any caching installed.
If this does not fix the issue you are having with the thumbnails, please provide a link to your website so we can inspect it.

Thanks

Hi,

I have tested the Big grids used in the category pages top posts style, but I do not see the problems you mention. The error appears when using a Big grid on 1 or 2 columns, and is displayed only for pages being built in Visual composer. The category templates are already defined here – https://www.screencast.com/t/f4vNmPnb and the Big grid is placed accordingly by default. The category pages are not available for editing in Visual composer. Maybe you have made modifications to these templates directly, or through a child theme that is causing the error you get on the category page, because there is no need to modify the file in question, as everything works the way it should by default.

Thanks