Search Results for 'composer'

Hello,

I just tested the visual composer grid builder with seo yoast and there was no issue present. Please disable all other plugins except visual composer and seo yoast, clear cache and reset cdn files. Then test again.
Let us know how it goes.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again. If the issues are still present please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

The best thing to do when updating your theme from version 4 is to delete your old theme and simply install the new one. Please make sure you do a back-up before. Then you need to run the update script as suggested here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make sure you update the plugins as well. Some parts of your website will need to be recreated as elements became deprecated in visual composer so it will require a bit of work on your side.
Sorry for the inconvenience but this is the case when updating from newspaper 4. The new version of our theme was built from scratch so it will be like switching to a new theme (sort of, as we tried to keep compatibility between the 2 as much as possible)

Sorry for the inconvenience.

Hello,

Please try to restore the theme to it;s default state. You do not need any plugin for the theme to be responsive. Your site looks nothing like our theme demo. You altered the theme functionality so please restore it to the theme defaults and then test responsiveness again. Our theme is responsive as anyone on this forum can confirm.
Please redo any customization, disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test responsiveness again. You can create a sub-domain for tests and install wp and the theme there to see how the theme should look in it;s default unaltered state. It should look exactly like this: http://demo.tagdiv.com/newspaper/

Thank you!

Hello,

This looks like a caching issue related to the mobile theme. Please disable the mobile theme plugin and test again. We only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for cdn: https://forum.tagdiv.com/cloudflare-cdn/
Also please cotact your host and ask if there is any host related cache as that can influence the theme as well.
Plugins can also cause these issues so please disable all plugins except visual composer, clear cache and rest cdn files if you use it.
If you use a child theme, switch to the main theme to test the posts again.

Thank you!

Hi,

You have to update your version of visual composer. That is why you see the error. You are trying to install a version of VC that is not supported anymore. Please disable your plugin and delete files from the WP plugins section and then simply install the plugin from here: http://screencast.com/t/CpIJPmgjil91

Thank you!

Hello mats_,

I have notice that you are using the 1/4+1/4+1/4+1/4 layout from Visual Composer, as I can saw in your screenshot. Please notice that this type of layout is not tested with our theme and we cannot say for sure if it will work 100% as expected with the theme and also, we cannot offer support for this. Please consult our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/ and there you will see how you can use the Visual Composer.

Thanks for your understanding!

Hello Miranda,

The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case you must ignore this message as visual composer does not require activation whe it;s provided in the theme package. The plugin authors cannot verify this though so they could not remove the message for this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello m0re,

Do you are using the Visual Composer for posts? In this case, you should use the same code, like this ->

.td-pb-span4 .td_block_8 .td_module_7 .td-post-date{
display:none;
}

The results ->http://screencast.com/t/xkTCyVLo7Od

Hope this helps!

Thaks for the message!

Hello geospatialmedia,

I suppose that you have some problem with your theme install. Please ensure that you are using the latest version of it which is Newsmag 3.2 and also, the latest version of required plugins which come bundled with the theme packet (Visual Composer 4.12.1 and Social Counter 4.1). Please ensure that you have installed all of these, clear all your caches, purge CDN files if you are using the CDN system and check the results. Your Theme panel->Ads Section should look like this -> http://screencast.com/t/x2NrdQtnQnYc If you are using some untested plugins, please try to disable all of these and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

So, if your problem is still there after theme update, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hi,

Unfortunately I cannot know how you filtered the posts so I cannot say for sure if this is what you filtered or if it’s an issue. I cannot see any filters from the front-end. Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
For caching we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ if you want to use a cdn server,m we suggest these settings: https://forum.tagdiv.com/cloudflare-cdn/
Let us know if you still have trouble with this.

Thank you!