Search Results for 'composer'

hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. The test again. It could be a plugin conflict. Also if you have any custom code added, please remove it and if you use a child theme please witch to the main theme to rule out any customization issues.
Thank you!

Hello Nordpresse,

Please3 keep in mind that our mobile theme has not been tested with the external cache and if you have these the theme will not working as properly.
After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.

Thanks for the message!

Hello UHR,

I have inspected your website and I saw that you are using an old version of the theme with some untested plugins. Please try to update the theme to the latest version of it (Newspaper 7.3), update the Visual Composer to 4.12, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins. If you want to bring high results with the theme, please notice that you should keep up with our updates. Also, please notice that the update of the theme will have to be made via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newspaper-theme-documentation/ Also, before doing these steps, please make a full backup to your data according to the documentation here -> https://codex.wordpress.org/WordPress_Backups

Hope this helps!

Thanks.

Hi,

3) Sorry but the modules cannot be modified. They do not have block settings like blocks do. On categories you can only select the style you want to have but the posts will be only in the latest sorting order. You cannot use visual composer on categories.

4) This is the case with css. It affects all of the elements sharing the same classes so the code has to be made proper by a developer that has the time to think of all the possible implications :). Css is a very complex part of a site. Please remove the custom css I provided as it cannot be re-written at the moment as I added !important tags to it. Remove the code and let meknow about it so i can access your site again and provide the correct version of the code that will not affect the mega-menu.

Thank you!

Hello AndreBoni,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your untested plugins used by you in theme to interact with it and cause a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello WebK,

Please notice that all these types of customizations can be made using the Visual Composer plugin which is fully tested with the theme and you can use it without any problems. Also, please notice that is not a simple task and you will have to assess through reading the plugin’s documentation in order to achieve the similar layout. You will have to read the documentation from here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customizations services at the moment, sorry!

Thanks.

Hello sportpeoplecz,

Please ensure that you are using the latest version of the theme (Newspaper7.3) with the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1). Also, please check your system status to be increased to the higher value and otherwise please try to increase them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your messagE!

Hello sjlabar,

I have checked your website and I saw that you are using the mobile theme, right? Please notice that none of shortcode is not recognised by Visual Composer, sorry! If you want to display this ad to the mobile mode, you will have to turn off the mobile plugin and the theme will be switched to the general responsive mobile mode and the ad will appear.

Thanks.

Hi,

I have made a quick test but did not found any issues – http://screencast.com/t/hJnpvwQJklB – http://screencast.com/t/QAi2sPtfs
I suggest to check this without any other plugins except Visual Composer and Yoast to make sure there is not a conflict, as on my side it works and also we did not received any reports in this regard.

Thanks!

Hello alicestudio,

Unfortunately, our theme does not have such an option that offers you a way to add a PHP code in Visual Composer but only HTML and JavaScript. If you want to add a PHP code in Visual Composer, please notice that you can try to change the file core from this plugin and add there what you want but this is not a simple task and involve custom work.

Thanks for your understanding!

Hi,

If you follow this guide to update the theme(I recommend ftp method if you are aware) it should work fine – https://forum.tagdiv.com/how-to-update-the-theme-2/
You need to update also all the plugins that come with the theme(Visual Composer, Social Counter..) from the plugins folder – https://forum.tagdiv.com/whats-included/
Here you can find an update guide for Visual Composer(the procedure is the same for all) – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also it is recommended to make a full backup so you can revert in case that something goes wrong – https://codex.wordpress.org/WordPress_Backups
Unfortunately we don’t offer any custom or installation services and also they are beyond the support – https://themeforest.net/page/item_support_policy
But if you have some problems we will assist you and provide some recommendations/suggestions.
Let us know how it goes!

Thanks!

Hi,

Please update also the Visual Composer plugin to the latest version provided with the theme 4.12.
You can find it in plugins folder from theme package that you download from themeforest – https://forum.tagdiv.com/whats-included/ and here is the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know how it goes!

Thanks!

Hello eizaz,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) and Visual Composer (4.12) and also, please check your system status to be increased to the higher value of them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!