Hello FarrahGillani,
In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.
1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.
Hope this helps!
Thank you for the message!
Hello FarrahGillani,
Please make sure that you have activated Post Vies counts from Theme panel, like this -> http://screencast.com/t/WXOM6HPNIx and then please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check your posts after this and see how it works and if your problem is still there please let us know.
Thank you for the message!
Hello Paul,
If you have an author box in the sidebar, then simply remove it from the widgets area:
http://screencast.com/t/fZlxrdYx
You could also have an author box on your page in visual composer on a split row. Also remove that one if you
want.
Thank you!
Hi,
I have checked your website and saw a bunch of issues. Js errors in your console,, mixed content errors (SSL issue), the search icon and the menu are not aligned. The mobile menu icon is also not aligned to the logo on mobile. This can only be one of 2 things. Either you have custom modifications that were not done properly or there is a plugin conflict.
If you have modifications, please try to restore the theme to it’s default state and check if the issues are still there. If you did not customize anything, then please disable ALL plugins except visual composer, clear cache and reset cdn files. Then check your website again.
Let us know how it goes.
Thanks.
Hi Guys! I have read many of the topics of this plugin problem, but I can’t find any solution. I don´t know if I have the newest social counter plugin … Also I have the Newspaper V6.3. It is the latest, right? Please tell me how to fix the problem and if I need the latest version of the Social Plugin please provide an URL where I can download it.
I followed these instructions: https://forum.tagdiv.com/topic/why-i-see-my-facebook-643-likes/
We have fixed this fb social counter issue in latest theme version, V 2.3.5 and latest version of the social counter plugin, so please make sure you use the latest version of the plugin, V 3.1 and that you configure the fb counter like this: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ Also you have to use the lates version of Visual Composer included in theme path, V 4.9.2: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
You can make sure you use the latest version of the plugin by removing it then install it form theme’s > plugins section: http://screencast.com/t/W0nHgyA1US and for the theme log into your themeforest account then go the downloads section, you find the latest theme version there, download it and update it using the update guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
——
The page is http://www.arumbear.com/ve (It’s in spanish). And we also have arumbear.com/pa (Panamá and the social FB counter works fine… We tried to do everything as we did it in the Panamá version but still nothing works.
apprecciate your help
Hi
Please check our documentation regarding the Social; Counter plugin: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ and also we have a tutorial for youtube playlists here: https://forum.tagdiv.com/newsmag-video-playlist/ You just need to edit the page Using Visual Composer plugin and add your modification as you need: https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
Let me know how it goes and if you need further assistance please provide more details so I can get back to you with a more accurate answer.
thanks!
Hello,
Visual composer should not create any problems with our theme as it’s included in the theme package and tested to work. Please send us an email at contact@tagdiv.com and provide wp-admin sop we can inspect this issue. Also include a link to this topic.
Thank you!
Hi Andrei,
thanks for the response. I’ve figured this on my own in the meantime when digging though the the API files, I’m in a rush:)
Now, this doesn’t work – it throws a Fatal error, when I put it into the plugin file. This is because the plugins are initiated before the themes, so I had to put it into a separete file and load that file on in a hook like this:
class uep_api_plugin {
/* vars and functions are here */
add_action(‘td_wp_booster_loaded’, array($this, ‘hook_uep_booster_after’));
public function hook_uep_booster_after() {
include_once(dirname(__FILE__) . ‘/widgets/td_widget_tagcloud.php’);
}
}
IMHO this is a little complicated. Have you considered allowing developers register a widget with some boolean parameter in the td_api_block::add() method?
Something like:
td_api_block::add(‘td_block_tagcloud’,
array(
‘map_in_visual_composer’ => true,
‘register_widget’ => true,
)
);
…And then creating and registering a class for each widget in the array?
Cheers
PS. When I say formatting seemed to work, I could still see pieces of code like, [vc_row] etc, which I believe is all visual composer code that disappear when I reactivate visual composer.
Hi,
I deactivated everything (incl visual composer) and then cleared my cache (and browsing history) on Chrome and Safari. Then went to the site. The formatting seemed to work then.
When I reactivated visual composer (all other plugins weren’t activated), then the odd wrapping happened again.
have you had any other reports of visual composer having any impact on your themes?
Pete
Hi,
Well you can add images of the videos if you want and link them directly to the youtube link. You can use the single image element of visual composer: http://screencast.com/t/ciIe7lAgvP
I hope this helps.
Thank you!
Hi
The solution I provided works only with shortcodes from Visual Composer so you have to use a video player like here in order to work: http://screencast.com/t/INPzaKOP4T – http://screencast.com/t/dx0Z4dKrMV
This is an example code which will work with do_shortcode function:
<?php echo do_shortcode('[vc_row][vc_column][vc_video link="https://www.youtube.com/watch?v=qkeZA6JU3Zw"][/vc_column][/vc_row]'); ?>
The featured video don’t generate shortcode now and you will need a custom implementation to achieve that. You can take a look here for more details about how shortcodes works: https://codex.wordpress.org/Shortcode_API – https://codex.wordpress.org/Function_Reference/add_shortcode and evantualy try to create a new shortcode for the featured video.
Hope this help.
Thanks!
now my social counter Version 3.1
and WPBakery Visual Composer Version 4.9
Is this latest? i can’t see any difference on fb counter
Hi
I am not sure what you mean so please provide more specific details about what you’re trying to do so I can inspect this and get back to you with a more accurate answer.
Meanwhile you can test different styles for you grid in Visual Composer to obtain different colors effect for posts displayed: http://screencast.com/t/DKEWMPQJ
Thanks!
Hi
1. I’ve checked your site and the category tags are displayed fine on my side: http://screencast.com/t/4jQOZUyUvw If you still have this issue try to clear all caches and test again.
2. You can use a 2/3+1/3 layout in Visual Composer to display the sidebar on page. This can be achieved following these links: http://screencast.com/t/EPaV6XDTAB24 – http://screencast.com/t/8MBHeShtfd Here is the shortcode from Visual Composer: http://pastebin.com/tPmFzQmf – http://screencast.com/t/HDYTBtnHO5w
You can use it as example then customize the page in the same way. I used the smart sidebar to have it scrolling down along with the page: https://forum.tagdiv.com/newsmag-smart-sidebar/
Let me know how it goes.
Thanks!
Hi,
Please check the implementation of the video files. Try it with the default videos provided here: http://screencast.com/t/NJZ97KeY4e
If this one still does not work, then please try top disable all plugins except visual composer, clear cache and reset cdn if you use it.
Let us know how it goes.
Thanks.
Hello,
Unfortunately the plugin is not tested to work with our theme and we have no idea of it’s functionality. THe visual composer blocks are set to display posts by default, but if you have none,m it will display nothing. We have gotten the blocks to work with the events plugin though. you can add your custom post type from your plugin (It could be ‘video’ or ‘media’ or how your “video post” taxonomy is called) and add it here: http://screencast.com/t/xZasYhD3fOr
I hope this helps.
Thanks.
Hi,
I understand your issue. The category page for ‘ulkomaat’ does not display the sidebar. You will need to access the theme panel here: http://screencast.com/t/LpupAEHa
If for some reason you do not have the per category settings, then please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. Then check the theme panel again. This should rule out a plugin conflict. If your settings are still not there, please send us an email at contact@tagdiv.com and provide wp-amin so we can take a look. Also include a link to this topic.
Thank you!
Hi
I’ve checked your site and noticed that you’re using the latest version of the theme available on themeforest: http://screencast.com/t/rYL6XIWtpZbA so there is no need to update the theme again if works properly.
You only need to update the Visual Composer and Social Counter plugins. The most easy way is by deleting the current versions then install the new ones from plugins panel: http://screencast.com/t/lpjyJzS4Urw
Also you can install them plugins via WordPress but make sure you install them from the theme path downloaded from themeforest: http://screencast.com/t/R5Sp7j7a2l21
Thanks!
Okay….
here’s one of my ‘top tips’ …
a) after you disable and remove js_composer
b) use wp-optimize and delete all ‘transients’
c) reinstall js_composer
Hi Bogdan,
I tried installing the JS composer the way you suggested, as soon as I do – I lose access to the site again.
So I then have to remove the JS_Composer directory to get back into the site.
I did also increase WP memory limit and php memory as well.
It was all working fine previously until I did an update via WordPress update panel on Sunday.
cheers
Hello everyone,
I installed the video demo and using visual composer I implemented Home Page Video Template.
It is not fetching posts from Categories.
I am using wpmovielibrary plugin and my all posts are in this plugin.
For e.g http://projectfreetvshow.com/movie/sister-hell-2015/
I didn’t make any normal wordpress blog posts.
Please help me to display categories for movies posts.
Thank You
Hi,
The posts are different than the stretched row in visual composer. They are coded to work that way. The stretch row option comes from visual composer not the theme so that is why the option exists. Not all elements will be able to stretch along with the row unfortunately. Sorry!
As for the thumbnail upscale plugin, you will need to regenerate your thumbs for it to work.
Thanks.
You can try to disable all plugins except visual composer, clear cache and reset cdn if you use it. This will rule out a plugin conflict.
Let us know how it goes and if the issue is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. (also include a link to this topic)
Thanks.
Hi,
This guide only applies to pages using visual composer. If you want to add an image across the whole site, you will have to edit the post files or category files. Inside the header.php the image will be displayed above all content including the main menu and top menu.
For posts: http://screencast.com/t/ccJYqabD1Un and for categories: http://screencast.com/t/n7LuohrYq
I hope this helps.
Thanks.
