- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
Hello,
Please be patient, the quickest solution to solve the problem is to reset the key as I said above, if it is not solved anyway, please clear all cache on the website, server/host and browser.
We also try to solve the problem as quickly as possible, but it takes longer, also please include the topic where you opened this problem to find you easier.
Also, please please let us know the address and the email subject if we do not respond because there is a possibility that it will be in the Spam section.
@peppecastelli,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Thank you!
but i think this is not a theme issue bcz i check newspaper theme section and theme is registered showing, and when i disable the tagdiv composer plugin my site work fine, but after i activate tagdiv composer same message appear in screen this the newspaper theme license key not registered on this website, so this is confirm this is tagdiv composer plugin error, i reinstall the tagdiv composer plugin but same error showing so how to solve this plugin error
same issue, after disable the tag div composer my site work fine, and i reinstall the tagdiv composer plugin and after activate the plugin same message appear that the newspaper theme license key not registered on this website, but after i check the theme section showing registered theme, so i think this is tagdiv composer plugin issue..
Hello from this morning if I activate the tagdiv composer my site does not work, I get a page that tells me that the theme is not correctly registered with an irregular license, instead everything is registered.
How can I solve?
I am attaching some screenshots
The first says that the theme is not registered
the second disabling the tagdiv composer works but the site does not work
Hello!
If you use a cloud header, then please edit the page with the TagDiv Composer and you should find the settings there: https://www.screencast.com/t/ecG9jhgj
Thank you!
Hello,
Please provide some screenshots with the error, where this error appears(when you try to edit with tagDiv Composer), also, please check the console and see in the network section the information about that error.
Thank you!
Hello,
Indeed, it is a more complex theme and requires more time to understand how it works and the options available to it.
1. Usually, the color and image is set on the row, so please edit and select the row https://i.imgur.com/EEompTi.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/
2. Unfortunately there is no option to take the location and date of the user because there is the possibility that in some regions it is considered illegal.
3. https://forum.tagdiv.com/topic/playlist-link-to-a-page/#post-422669
4. So, if you have the social counter on the homepage, and you want to have it on other pages, right? Then you need to add it to those pages. also, please make sure you have set the link correctly.
5. The translations apply for elements that you can’t translate/edit with tagDiv Composer, for example, Single Post Comments => https://i.imgur.com/keHhL4i.png
Let me know the results!
Thank you!
Hello @annadillulio !
If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello!
1. I’m not sure what you need to achieve, but please check our documentation here: https://forum.tagdiv.com/font-customization/
2. If you use a cloud/RPO template, then you can edit the homepage with the TagDiv Composer and add an element like this one: https://www.screencast.com/t/NUc0Yms1EDcm
Thank you!
Hello,
I can’t change and upload it in tagDiv composer (WP Pagebuilder)
My domain – http://www.businessnews.ge/
Dear team,
My landing page site https://www.siamclinicphuket.com/filler-promotion/
I want to create this page without header and footer I want only content created from Tagdiv Composer to be shown.
What should I fix.
Regards
Hello!
Administrators and editors should be able to edit posts and with the TagDiv Composer.
Check the roles and capabilities of your users from here: https://wordpress.org/support/article/roles-and-capabilities/
Thank you!
Hello,
I’m sorry for this inconvenience, but our support is from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2.
The implementation related to Facebook and Instagram was done recently because new changes made by Facebook and Instagram appeared.
Also, for pages, if the pages were made with another page builder, then yes, unfortunately, you can’t edit with tagDiv Composer.
Also, if the widget was created in Widgets, to set it on the page you must use the Widget Sidebar element https://i.imgur.com/Rx64vZH.jpg , also, you can create with tagDiv Composer.
Also on the forum, you can find information about the functionality of the theme as well as the options it has.
Thank you!
Hello,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Thank you!
Hello!
I must comment that I have already deployed the entire website with the Newspaper Pro demo, my observations:
1) Changes in the Theme Panel: changes are not reflected.
2) Edited changes are reflected when editing with Composer.
3) I suggest adding an Instructions file in the download installation folder, the subject is quite complex for those who have no experience and it can be horrible experience, but following the logic of the online documentation it is possible, the end result is a website spectacular.
It is required to continue studying the documentation to implement other items.
I appreciate your support, my apologies if I have been very harsh in my comments, and I seek with this note to prevent future clients from encountering an unfriendly topic.
Pending tickets:
1) How to change the background of the Main Menu? demo Newspaper PRO has a dark background and I can’t find where to change the background, it seems to have a horizontal image.
2) Time + city: how can it be configured so that the website automatically detects the city of the web user? That way the city where it is located would be reflected and it would be very friendly and great!
3) Playlist: how can you add a text caption (description) below the playing video window? I have added different with the Video Ids (Youtube Api working).
4) Social networks: they were connected to the company account, the number of fans is reflected in the Home but the number of fans is not displayed on the other pages, the link works but the number of fans is not reflected.
5) Translator: I have selected “Spanish” but the change is not reflected, I have to manually translate each Section Title with Composer.
Attentive to your comments, thank you.
Hello!
4. This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.
The other issues seems like a plugin conflict. If you have WP Bakery plugin installed and active, then here is the problem. There is a conflict between TagDiv Composer and WP Bakery. Please deactivate ALL plugins except tagDiv ones, also if you are a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Thank you!
now I see that the EDITOR Composer is displayed in a column on the left, the editor is so small that the letters are too small, every time I want to change something, will I have to use that editor? Elementor should be used! or via widget.
By the way the Widget was also customized and there are no final changes.
Idiom? In the Theme Panel I have chosen Spanish, but the changes are not reflected.
Now in the documentation it indicates that I should not use tagDiv Composer to modify an original page but rather use WPBakery, that editor has bad punctuation is better Elementor.
I think your theme is great but for developers who have excess time, I need a theme for news and reports that installs it once and starts publishing immediately, without so many configurations, here I could spend a week configuring options and still It will not look good because it depends on the technical support which could take 1 additional day just to wait for a response, for these issues just on day 3 I could develop something because today they will not attend this ticket by time zone.
I would be happy to receive the refund as soon as possible! definitely!
Color 1 overlay, Color 2 overlay, and Background opacity settings for row are not working for mobile templates created using tagDiv composer.
Hello!
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here:
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
Thank you!
Hello,
Unfortunately, the screenshots don’t work https://i.imgur.com/Wyi842L.png
If you had shortcodes on the pages, please make sure you have updated and activated the tagDiv Standard pack from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Also, I saw you use WP Bakery. This plugin is a conflict between tagDiv Composer/tagDiv Cloud Template which is why I recommend you to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Hello,
I’m sorry to hear that you had an unpleasant experience, but please tell me where you made the changes and what demo you installed.
If you have a pro demo and you made the changes in Theme Panel, only some settings from the Theme Panel will apply to a Pro Prebuilt website, and you need to edit/add with tagDiv Composer the elements.
So, please provide more information in order to help you.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
We are sorry for this inconvenience!
Hello,
If you have a header template from Cloud Library you can edit with tagDiv Composer => https://www.screencast.com/t/8VzAXtBoNR
Thank you!
Hello,
Please let me know what prebuilt website do you have installed and what extra plugin you have activated.
Also, we have documentation where you can find more information.
Almost all of the settings that you want to do need to use tagDiv Composer.
Also, to be able to help you please provide more details and screenshots.
Thank you!
Hello,
Please try to move the row which contains the form with tagDiv Composer where you want => https://www.screencast.com/t/mjrBCEZXXKmT
Thank you!
For the site hispanicLA.com I use Newspaper 11.3.1
For mobile I use the excellent Mobile Theme, which made the site really fast.
But there are two issues where the differences with the desktop theme are important.
While in desktop there is a “Like” box in every post, on top of the social media boxes, in Mobile there is no Like box, only social media boxes.
In desktop this can be changed through the Single Post Share shortcode while editing with Tagdiv Composer, but no equivalent in the Mobile theme.
Secondly, I can’t see a way to change the settings for the subtitle in mobile.
The Mobile Theme plugin’s settings don’t mention the subtitle.
I’d like to change the font style (from Italic to Normal (remove italic)), and the weight (from light to bold).
Thank you!
