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Hi,
Please set this option for this topic and check after https://wordpress.stackexchange.com/questions/178106/prompted-for-ftp-details-even-with-fs-direct-set-to-true
Thank you!
Hello,
There are a lot of updates and I think it might be a “waste of time” to update the website with each version of the theme. You can also try to update on a subdomain or staging website and try to update the theme to the latest version and see what problems may arise. -> https://forum.tagdiv.com/how-to-update-the-theme-2/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
You should download the latest version of it from the Theme Forest account
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello,
Please make sure your theme and plugins are installed correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
After upgrading from Newspaper 7.x to Newspaper 12.x, main page is not displaying correctly, showing shortcode instead of main blog. What did I do wrong? How can I fix? Site is at tigardlife.com. Our other site is at tualatinlife.com and is rendering correctly after upgrade.
Background: Tualatin Life was upgraded from version 11.x to 12.x (not from 7.x) without problems. Additionally, we upgraded WordPress to latest version, upgraded php to version 8.0. Version 7.x broke the site after making updates, we could not login to wp-admin, so we upgraded both WordPress and theme via FTP, thinking that would fix the problem. That did allow the site to come up, but now we are having the rendering problems.
Hello,
Please let me know what theme version you have.
Please update the theme to the latest version 12.6.2.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Hello,
Please let me know what theme version you have.
Please update the theme to the latest version 12.6.2.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Hi
regarding the new update — thank you!
QUESTION:
since I need to do some simple “mods” for the classic template stuff, before uploading the new version via FTP; I thought I’d ask if you folks remembered to update the Twitter icon in this new version, before I start the hacking and whacking?
If not, maybe push a quick .1 update?
Thanks – just asking out of paranoia. Don’t want to have to do all my little mods for stuff like the search drop down and couple other things second time for new edition.
Hello,
The problem is caused because you don’t have the latest version of the theme. You need to update the theme, WordPress, and use php version 8.0 or 8.1
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
What version of the tagdiv Composer you have tried to upload?
Please try to update the theme.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Renamed folder,FTP’d update. Problem solved. ^_^
Hello,
To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello,
Considering that it is such an old version, I recommend that someone with experience perform the theme to lose all the settings.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Here from System Status in Theme Option:
php.ini configuration
Server software i Apache
PHP Version i 7.4.33
post_max_size i 256M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WP version i 6.3.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP Rocket – we recommend WP super cache
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Ad Inserter
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Push all CSS and JS file throuhg http2 server, plugin add extra files that you want to push like images font files and other
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Simple sticky (fixed on top) menu implementation for navigation menu and Welcome bar for announcements and promotion. After install go to Settings / myStickymenu and change Sticky Class to .your_navbar_class or #your_navbar_id.
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Hi,
You can download the latest package from your account from Themeforest -> https://forum.tagdiv.com/install-via-ftp/
You can use a license key for one single product(website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Hi,
The latest version of the theme 12.6.1 is safe -> https://patchstack.com/database/vulnerability/td-composer/wordpress-tagdiv-composer-plugin-4-1-csrf-to-xss-vulnerability.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Hi,
last Friday (3rd Nov 6:22 PM) your team told me to send FTP details through the mail and I forwarded the FTP XML file on (3rd Nov 8:10 PM). and I again gave you the FTP details on 6th Nov 10:34 AM. I didn’t get any response from your side. my client is waiting for the task that I need to add a shortcode.
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please update the PHP version to 7.4 or 8.0
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Hi,
Yes, for this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin and cPanel/FTP access. Also, please include the link of this topic to can identify you faster.
Thank you!
Hi,
The latest version of the theme 12.6.1 is safe -> https://patchstack.com/database/vulnerability/td-composer/wordpress-tagdiv-composer-plugin-4-1-csrf-to-xss-vulnerability.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Hi,
The latest version of the theme 12.6.1 is safe -> https://patchstack.com/database/vulnerability/td-composer/wordpress-tagdiv-composer-plugin-4-1-csrf-to-xss-vulnerability.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Hello,
I recommend updating the theme to the latest version 12.6.1
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Yes sure,
1st problem is the featured images are not showing on the homepage and articles on everywhere.
2nd Hostinger shows that this plugin td-composer has malware.
Please check the screenshot below
Hi,
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Also, please make sure that you have the latest version 12.6.1
Thank you!
Hi,
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
I can offer an alternative recommendation if you prefer that we don’t inspect your theme files. You could consider downgrading the WordPress version using the WP Downgrade plugin, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Also, please make sure that you have the latest version 12.6.1
Thank you!
Hello @poporil !
Please update the theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
