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Doing the FTP way, do I upload the entire folder or just the patch?
Thanks.
Read this tutorial and update using the FTP method (A) https://forum.tagdiv.com/how-to-update-the-theme-2/
Hello marichi,
Try to follow the useful steps from our guide regarding on how you should install your theme from here -> https://forum.tagdiv.com/install-via-ftp/ and also, ensure that you have respected all of these rules from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps!
Thanks.
Hello crazydiver,
Did you have installed the latest version of the theme? If not, do it via FTP way, clear all the caches and check the results. If the problem is still there, please provide some useful screenshots with this error and your website URL so I can take a closer look at it.
Thanks for your understanding!
I uploaded the plugin via FTP and was able to activate it this time. But when I create a page and click on TagDiv Composer to use to edit the page, I get a gray screen, same as the people in the link you sent. I don’t know how to update htaccess file so I’ll pass on this. Can I continue to use WPBakery Page Builder with Newspaper or will I at some point be forced to use TD Composer? I have waited to update to Newspaper 9 because I thought I had to use TD Composer…
Hi.
This is a fantastic theme first and foremost. You have done a great job with it.
We however run some stories that do not have images accompanying them and I was wondering how I would go about removing the no thumb images on the homepage?
I managed to use FTP to remove the no thumb images from there and this seems to have done the trick on the other pages, but no on the home page.
My site is not live as yet as I am still building it but I am sure you will know what I mean. I am using the Newspaper theme.
Regards,
David
Hello Army,
Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
The recommended way to update the theme is via ftp https://forum.tagdiv.com/how-to-update-the-theme-2/. Make sure you update the theme’s plugins also (manually via FTP too if you cannot access your site).
Hi,
yesterday I bought this new fantastic theme (Newspaper 9) and I’m still configuring it right now.
One problem I have is the one written in the title: when I visit my site (www.ranierisdesk.com) images will not load correctly. Sometimes the thumbnails are missing but not the ones in the slider, sometime the opposite.
In the old theme I used Smush. I disable it and unistalled. Cleared the cache from cloudflare (I don’t use anyalse plugin to generate the cache) and I installed and used the plugin “Regenerate Thumbnails”. Nothing changed.
Maybe is some plugin I have installed that is uncompatible?
Here are the installed and activeted plugins:
– Amazon Associates Link Builder
– Calculated Fields Form
– Classic Editor
– Contact Form 7
– Contact Form 7 MailChimp Extension
– Cookie Notice
– CP Blocks
– Download Monitor
– Email Before Download
– GTranslate
– Jetpack by WordPress.com
– MailChimp per WordPress
– Open external links in a new window
– Regenerate Thumbnails
– Remove Category URL
– Revolution Slider
– tagDiv Composer
– tagDiv Social Counter
– UpdraftPlus – Backup/Restore
– WP Cerber Security, Antispam & Malware Scan
– Yoast SEO
Thanks for the support.
Ranieri
The template generates me thousands of versions of the same image and I’m ftp….how can I avoid this error?
Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thanks!
Hi,
Do you use a CDN service (like cloudflare)?
Please purge all your files. Also clear all the caches as it could be a caching issue.
If the issue persist please make a full backup and send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look.
Also paste a link to this topic so we can identify you.
Thanks!
Hi, I’ve been trying to update from 8.7.2 to the latest build. Following the instructions for manual / FTP update, copy pasting the folder. However after overwriting everything nothing changes. I’m still on 8.7.2.
What am I doing wrong? Missing out something?
Thanks in advance
Note that WP makes images from anything added to the media manager, per the default sizes shown on the settings > media page for *all* themes, defaulting to those most commonly used by the default blog themes included with WP.
The only solution that works across all themes, is to simply use the FTP method for common images, and then use the media manager only for the ‘featured’ image for a story.
===
When I ran out of almost all the disk space on the hosting I had to manually delete all unused previews. Yes and it’s sad. Now I use ftp-Protocol to upload photos to the article.
And use the media manager only for the ‘featured’ image for a story.
UPD. Да, к сожалению, лишние превью пришлось удалять вручную. Может быть есть какой-нибудь плагин, который аккуратно это сделает за вас, надо искать…
Hi,
It could be a matter of permissions for the uploads folder then. That is preventing the demo from installing successfully. Try to set the permissions like mentioned here
– https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
If you already did that and the problem remains, send us an email at contact@tagdiv.com and provide admin login as well as FTP or cPanel. Please include a link to this topic in the email.
thanks
The message you get is quite common with WordPress. In most cases it can be easily fixed.
For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.
Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.
You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html
Hello baldhiker,
First of all, ensure that you have correctly installed the theme via FTP way and check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Before updating always backup the files and the database, in case something goes wrong with the server you could use the backup to revert to the previous state.
Update the theme via FTP:
Hi,
You want to delete the whole website? We can’t offer advice for this if that is what you want to do.
The theme can be deleted/moved/reinstalled if you want, once it is purchased the same key can be used to activate it.
You can install the theme like this
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Thanks
Hi Catalin,
I’ve definitely got the up to date version, with all remaining plugins being used (and up to date), and the cache is clear; but I’m still not getting the same result as you.
I’m not too sure what you mean by making sure the theme is up to date via FTP, as I don’t have it hosted locally, it’s hosted via WordPress, and I’m not sure how to do this.
Any additional ideas?
Thanks for any response,
Hello Jordan,
I have tested your Facebook ID on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/xwKjzTgY0wUa Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Thank you Catalin,
I just recently upgraded to version: 9.0.1 via Envato. I do not know how to do this via FTP. I do not have any untested plugins and cleared all caches but the issue continues> the site in wp-admin is very very slow. Whenever I make a edit or add it takesabout 2 minutes to update.
Last week I spoke to GoDaddy who are hosting my site and they tell me my site is showing errors in wp_booster> php lin 903.
I am emailing you my login credential for the site and also for My CPanel @Godaddy.
Hello mayaguez,
Please notice that the first steps for WordPress debugging is to have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. Notice that if the theme was correctly installed according to our guide you should not encounter this problem. Please ensure that you have followed all of these steps and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup page.
Thanks for your understanding!
Hello pwswinson,
Please check our documentation from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and notice that we recommend the FTP method for theme installing because this is the surest method in this case.
Thanks for your understanding!
It happens. Next time (and in future updates) extract the whole downloaded folder and extract it then upload only the newspaper.zip file, preferably via FTP.
