Search Results for 'ftp'

Hello,

It seems you did not migrate the theme properly. I suggest reinstalling the theme by using this guide: https://forum.tagdiv.com/newsmag-install-via-ftp/
Also you can try to disable all plugins as plugin conflicts can also affect the theme.
THe new host can have a hosting side cache so we sugggest removing it and only use wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks.

Hello Shawn,

Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.

Thanks.

Hello Marevo,

I suggest you make a new clean install from scratch via FTP with the latest theme version according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello dennisjpitocco,

To be sure, you will have to do a full backup to your database and then, you should make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please try to update the theme by FTP – https://forum.tagdiv.com/install-via-ftp/ then check if everything is working as it should.
Maybe the theme is not updating properly, this method is the surest way in this regard. Follow the steps as described and it should work properly. Please let us know how it goes.

Thanks

Hello Brain916,

You should make a new clean install from scratch, via FTP way with the latest theme version and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello solidoes,

I have inspected your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause this problem. My advice is to remove all of these, leave just TD Composer to active, clear all the caches and check the results. This is the first steps on debugging in WordPress. If the problem is still there, you should try making a new clean install from scratch via FTP way and check the results.

Hope this helps and let us know how it goes!

Thank for the message!

Hello 2rybinsk,

Please ensure that you have right made your theme installing via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins which can cause some interference, try to remove all of them, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello israk.m,

Try to disable all the untested plugins which might interact with the theme core files and cause a lot of unknown issues. Clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way.

Thanks for the message!

Hello WENHUI,

Please check your plugins list and if you are using some untested plugins, please try to disable all of them leave just Visual Composer to active, clear all the caches and install only the plugins that come bundled with the theme core files and check the results. If you are using the CDN system, try to purge all the files, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results. Should work as expected.

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com and we will try to give you a solution. Provide admin login information and FTP access. Also paste a link to this topic, so we can identify you.

Thanks

Hello Ankush Das,

Please ensure that you have right made your theme installing via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Then something must be preventing the background ad from working properly. I have tested this on the new theme version and it works fine. Maybe you have custom code or have made theme modifications. Please try to install the theme again using this method
– https://forum.tagdiv.com/install-via-ftp/
Then while having only plugins from the them package active, test again. If it still does not work for you, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic, so we can identify you.

Thanks

Hello keyforweb,

Provide your website URL and also, make a screen with your problem so I can identify it and also, so I will be able to provide a more accurate response. First of all, make sure that you have right installed your theme via FTP way in order to achieve best theme results.

Thanks for the message!

Hi,

We try our best to reply as soon as possible, but there is a high volume of activity on the forum at the moment, due to the new update and new tagDiv composer editor.
It seems that the theme maybe did not install properly. You should try this method for best results – https://forum.tagdiv.com/install-via-ftp/
Most important is to deactivate all the plugins except the ones provided with the theme, clear any caching installed and check again. On a fresh install the pagination works with no problem what so ever, also the background ad.

Thanks

Hi,

@sejpost You just have to create a new page using only tagDiv composer. Most of the elements that are available in Visual composer are present in the new editor. Use this guide to help you – https://forum.tagdiv.com/tagdiv-composer-tutorial/
It is not hard to use the the editor, it is just a matter of getting used to it. New features will be added to the tagDiv composer in future updates.
You can still use the widget sidebar element to add sidebars to pages, with this editor. The same sidebar can be used on pages and posts if that is what you are asking.

@travisnw It would be best and also recommended to use the new page editor for your pages. Please do not use both Visual composer and tagDiv composer on the same page.
Regarding the activation please try to activate the theme normally again.

@loirexplorer Please try making a clean theme install and use only the plugins provided with the theme – https://forum.tagdiv.com/install-via-ftp/

This guide made by Ing Geek may be useful and very informative when updating the theme
– https://forum.tagdiv.com/topic/the-best-way-to-update-to-newspaper-8/

Thanks

Hello anachakmobile,

Try to re-download again the latest theme version and you should make a new FTP install. Clear all the caches and check the results. Should work.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

If your page is created in Visual composer you should continue to use that editor only for the page. Please do not mix the editors together on the same page, it could provide unexpected results. However you should consider recreating your page with the new page editor, it would be more future proof.
Try downloading the theme package again and install the theme
– https://forum.tagdiv.com/install-via-ftp/
Then activate the theme. It should work properly now.

Thanks