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Hello AsraNomani,
Unfortunately, our theme does not have tested with FlyWheel and we cannot say for sure how it will work. Please try following the surest method in theme installing via FTP according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Please notice that we cannot offer support for FlyWheel system, sorry! You should try finding some online documentation in order to achieve as you wish, because this is not theme related.
Thanks for your understanding!
Hello jk,
Please ensure that your theme was installed via FTP because this is the surest method in this regard. Also, if the problem is still there, you should provide some useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hey guys, i have rewrite theme today via FTP and my text with posts its in center. does oanyone how to switch it back? what to do in order to get the text alligned from the left?
you can have a look at my site here http://www.electropiknik.cz
cthx for your help
jan
Hello,
I suggest reinstalling the theme using ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then testing without plugins: please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi futbolpulse.com,
Please keep in mind that the Visual Composer is fully tested and compatible with our theme and until now we have not encountered any issues in this regard. I have inspected your website and I did not saw any issues regarding on this. Your website seems to work as properly. So, if the issues will reappear, you should make a new clean install from scratch, via FTP way because this is the surest method in this regard. Also, install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more information about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
Hello krismali,
Please keep in mind that our theme is fully tested and it should not appear these errors. I suppose that you are using some untested plugins which interact with the theme and cause a lot of unknown issues. Please try to disable all of them, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install to another sub-domain via FTP because this is the surest method in this regard. For more information about theme installing, please consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps!
Thanks for the message!
“You just need to type true within the parenthesis here: http://screencast.com/t/iXIGXXJVHEU
so the code should look like this:
$next_post = get_next_post(true);
$prev_post = get_previous_post(true);
This will make the next and prev posts dependent on the post category”
You have to access your files via ftp and edit the theme php file called td-module-single-base.php. You can see it’s path in the screenshot above
Thanks.
Hi John,
Thanks for your question. I deleted the theme from my hosting account cPanel. I made a backup copy to a different folder and restored it quickly when I botched it the first couple times (stupid coding error on my part).
I did the following steps if you want the play by play:
1) Make sure you have full access to your hosting cPanel account.
2) Go to your domain folder (public_html/john) and create a temp folder there. I just created a folder named temp_copy so it would be public_html/john/temp_copy.
3) Then I went to my wp-content/themes/ folder, highlighted Newspaper, right clicked, chose “copy” and then when it asked me where I wanted the copy to go, I made sure it said public_html/john/temp_copy.
4) Then go to your temp folder and you’ll see Newspaper there. Rename it Newspaper_73. Now you’ve got your copy that DEFINITELY works.
5) Then go to your WordPress dashboard/appearances/themes and choose another theme.
6) Go back to your hosting account cPanel, delete Newspaper from your wp-content/themes folder.
7) Go back to WordPress dashboard and upload Newspaper 7.5. Or you can upload the .zip file and deploy it in your themes folder via cPanel (or FTP).
8) I then went back to WordPress and activated Newspaper 7.5
9) When I broke my site the first couple times due to my own coding mistake, I was able to quickly delete the broken 7.5 theme and then do a restore of 7.3 from my temp file (using the same method as in step 3 above).
Hope this helps!
Cheers
Hello Syams,
Please ensure that you are using the latest version of the theme via FTP because this is the surest method in this regard. We do not make any changes in theme panel the Article Inline Ads should have this options there. If the problem is still there, please try to re-install the theme via FTP, clear all your caches and check again the results. For more information about this way, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for the message!
Hello geospatialmedia,
I have inspected your website and saw that you have some issues to your console and also, I have noticed that you are using some untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Make sure that all of these steps were made via FTP because this is the surest method in this regard. For more information about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Also, first of all, please try to re-save your permalinks from your General Settings, like this -> http://screencast.com/t/2u09wN9LMmUi
Hope this helps and let us know how it goes!
Thanks for the message!
A crazy number of problems since I updated the theme – !
I updated the theme. Initially via WP, encountering problems. Then using the Envato tool, and not managing to get anywhere. Eventually via FTP.
Took me a while to wipe everything properly, but I managed to re-install the theme.
I found all my settings basically intact.
Except – the homepage is completely broken. Pages and posts are broken, too, even if less messy (apparently)
Tried activate/deactivate, clearing caches.
I uninstalled the Visual Composer that came with the theme the day I purchased it (Oct 11th).
I then installed the Visual Composer that I find in the folder I can download from Envato today.
When VC is installed, but not active, the site displays almost correctly – meaning that the layout looks more like it, even if rows and columns are misplaced
>>> check thegoodmood.it – you can actually read bits of code here and there
When VC is installed, and active, the whole site is a mess – homepage, pages, posts, pictures, sliders – everything !
Right now, it is installed but not activated.
I have been trying a number of variations of install/uninstall – activate/deactivate – keep cache/clear cache – the theme just won’t work properly as it used to do before the update.
Please get back with a solution!
Thanks
Flavia
Hello votranhtuhi,
Try to make a new clean install from scratch using only the plugins that come bundled with the theme packet and rule out any conflicts. The Widgetised sidebars are fully tested with the theme and seem to work as properly until now. The theme installing should have to be done via FTP because this is the surest method in this regard
The Visual Composer does not need activation.
-The theme includes a license for this plugin so you don’t have to buy it.
-You don’t have to activate the plugin license, it’s already activated.
-You can’t update Visual Composer directly from the it’s producer.
-You don’t have to worry about the plugin update warnings.
-We provide updates on a regular basis after we test the plugin for theme compatibility we include it in the latest theme update, inside the ../plugins folder
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.
Thanks for the message!
Hello troypener,
First of all, please ensure that you have respected our list of requirements for our product, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try to update the theme to the latest version of it and also, all the required plugins which come bundled with the theme, clear all your caches and test it again. Basically, the latest Fatal error is happening due to the old version of Visual Composer. Try to update it and check the results.
Please try to clear this and re-install the latest version of the theme via FTP because this is the surest method in this regard. For more information about this, consult here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Install it manually via ftp. Oddly when wordpress installed via server panel there can be some odd permission stuff.
i just purchased the newspaper theme. I installed WordPress through the cpanel Site software. I FTP’d into the themes directory and uploaded the theme files and activated the theme.
I got to the first page to install plugins required by Newspaper and it asked me to install visual composer. When i click the Install button next to it, i get an error as below:
——————————–
Installing Plugin: Visual Composer
The plugin does not have a valid header.
Downloading install package from http://www.routerpasswords.com/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…
Download failed. Not Found
Return to tagDiv plugins panel
——————————–
I have double checked the file exists in wp-content/themes/Newspaper/includes/plugins/js_composer.zip and i have downloaded and opened it and it opens fine.
Please advise what i should do.
Hello jpagora,
Keep in mind that the Visual Composer is fully tested with the theme and it should work as properly. Please try to disable the old theme, delete it and make a new clean install from scratch only with required plugins and rule out any conflicts. So, you should make this online via FTP because this is the surest method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/ Also, please make sure that your system status is right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for the message!
Hello silvanocv,
Please ensure that you have properly installed the theme via FTP because this is the surest method in this regard. Try to clear all your old theme version and re-install it using this method, clear all the caches and check the results. Before doing this, you should make a full backup to your data to be safe. For more information about FTP , consult here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
Hello nandar,
Please try to make a new clean install from scratch before deleting the theme with all of the folders. So, you should redownload the theme packet .zip from Theme Forest and then, use the FTP method you should install the theme. We recommend using this method because it is the safe and surest way in this regard. For more information about this method, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for the message!
We already have a site running with thousands of visitors daily. I did a page speed test for mobile and we are geting 54%
I’ve cloned the same site on a sandbox location on the same server, installed your theme, even disabled most pl;ugins and we are now getting 0… but when we install your mobile theme whiich is not so flexible to do what we want, we get 34%
Ive left a few plugins we can’t do without and I went to status to see page booster
one by one I became shocked
v4.5 – Disabled – incompatible plugin detected: updraftplus/updraftplus.php
same for askimet, Disqus Comment System and some others
just seems that the plugin is of no use since these are kind of key plugins and even common ones too
please can you advice what next if your speedbooster doesn’t work?
What really concerns me more is that I activated 3 different themes on the same site and tested, they all performed way better and the only reason I bought this was the promotion that this theme was going to be super fast… seems a lot of optimizations beyond the normal is required if I’m not mistaken
Please put my mind to rest with solutions
Hello onlinedimes,
Ensure that you are using the latest version of the theme and also, only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please try to make a new clean install, check the system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then check again the results. Notice that the theme installing should have to be done via FTP because this is the surest method in this regard. Consult here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens. Please also provide ftp in case we need to access the theme files.
Also include a link to this topic so we can identify you.
Thank you!
Hello,
Please use the FTP method to install the theme as wordpress sometimes can provide such unexpected errors. Use this link: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello andi,
Please try to make a new clean install from scratch and install the theme only with required plugins which come bundled in the theme packet and rule out any conflicting plugins. For more information about this way, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Sorry for the delay but as you can see in the right corner, here -> http://screencast.com/t/qrd51kmp , we had National Day and that’s why you have not received any response to your request, sorry!
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this does not fix it, then please try to install the theme again via ftp by following this guide: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello komsak,
This behavior happens due to having not installed well the theme. Please try to disable and delete your actual theme and install it via FTP because this is the surest method in this regard. Consult our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
