Search Results for 'ftp'

Hi,

@Jeni Please try to update your theme at the latest version 1.7.1 using this guide(FTP method) – https://forum.tagdiv.com/how-to-update-theme/ and also update the plugins that come with the theme’s files from the /plugins folder. And then check if you still have that error.

@lospicos I have also checked your url on testing tool and did not found that issue, please provide a screenshot with the error and the url where this error appears.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please also try with the latest theme 4.6.3 that include the latest version of Social Counter plugin 2.10. This version also allow you to add youtube channel(if you need) – http://screencast.com/t/u8z6EkHiFn2
So please update theme and the plugin and let me know how it goes! Use this guide to update(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and update also the plugins that come with the theme from the /plugins folder.

Thanks!

Hi,

What theme version do you use? The latest version is 4.6.3 please update you theme is you use an older version following this guide(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and also the plugins that come with the theme’s files from the /plugins folder.
Also please use browser inspector tool and check for errors in console when you try to save your translation – http://screencast.com/t/mmIaJQf7
Let me know!

Thanks!

Hi,

What theme version do you use? As I have checked this with your logo and did not found any issues – http://screencast.com/t/6ZeFHKl3Fa
The latest theme is 4.6.3 and the latest version of Visual Composer tested with the theme. Please use this guide if you need to update (FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and update also the theme’s plugins that come with the theme’s files from /plugins folder.
You can try this custom css if you don’t want to update the theme – http://screencast.com/t/TFLiNWd0

@media (max-width: 767px){
.mobile-logo-wrap img {
width: 150px !important;
top: 0 !important;
}
}

Thanks!

Hi,

The version 4.4.4 of Visual Composer is the latest version tested and included with the theme files. We’re testing the plugin latest version, if everything is ok we will include it in the next update and only then you can update the plugin by downloading the theme latest version.
Before an update please make a backup of your current theme installation, so you can revert back to them if something goes wrong. The styling modifications or options from Theme Panel should not be affected by updating your theme, only if you have custom modification to the theme’s files you will need to re-add them as when you update the theme these files will be overwritten. Also we recommend to update your theme using FTP method – https://forum.tagdiv.com/how-to-update-theme/

Thanks!

Hi,

Please try to upload Visual Composer plugin via FTP and see if it works.
Also you can check WP folder permissions. It is possible the “wp-content/uploads” directory has the wrong folder permission.

Thanks!

Hi,

Newsticker block is included only in Newsmag theme, but we’re also working on a major update for Newspaper (v5.0) which will include most of the features from Newsmag like smart sidebar feature,smart lists or some of the post templates. You can take a look on our demo to make an idea about blocks that are included(and how they look on columns), post samples… – http://demo.tagdiv.com/newspaper/ and also our documentation may help – https://forum.tagdiv.com/newspaper-documentation/
Also the latest theme version is 4.6.3 which includes Visual Composer plugin(4.4.4) in /plugins folder. If you want to update please follow this guide and use FTP method – https://forum.tagdiv.com/how-to-update-the-theme/
If you cannot see all blocks available to be added using Visual Composer please make sure that all of them are selected from settings and save – http://screencast.com/t/9TCvIFaa

Thanks!

Hi,

Please make sure that you use the latest theme version(1.7.1). If you need to update please use this guide(FTP method) – https://forum.tagdiv.com/how-to-update-theme/ and update also the plugins that come with the theme’s files from the /plugins folder. Let me know how it goes!

Thanks!

Hi,

Unfortunately Portuguese of Brazil is not available in Theme Panel, but you ca translate manually words from Translation – http://screencast.com/t/ccBL2y8ZC4
If you want to use the patch to update please make sure that you have 1.7 version and update to 1.7.1. You have to upload patch files via FTP.
If you want to make a full update please use this guide(we recommend FTP method) – https://forum.tagdiv.com/how-to-update-theme/ and also update the plugins that come with the theme file from /plugins folder – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Thanks!

Hi,

Yes, please update it via FTP use this guide – https://forum.tagdiv.com/how-to-update-theme/
Make a backup of your current installation, so you can revert in case something goes wrong and make a fresh theme install, connect via FTP remove theme’s folder then upload the theme’s files (don’t overwrite it).
Also this topic may help – https://forum.tagdiv.com/topic/how-to-guide-to-moving-from-newspaper-to-newsmag/

Thanks!

Hi,

I see you use an very old theme version (1.7) while the latest version is 4.6.3 now available on themeforest: http://themeforest.net/downloads so you need to change this sign theme’s customizer: http://screencast.com/t/ZIeLRKDWf2q If this cusomtizer isn’t working for you then you would have to update your theme and use the latest version’s features and panel to change the copyright date and text as you like.

To update the theme please follow the theme update guide paste below and make sure you backup your current theme an WordPress installations so you can revert back to them if something goes wrong: https://codex.wordpress.org/WordPress_Backups

Use thew instructions from this guide and update the theme to the latest version: https://forum.tagdiv.com/newspaper-documentation/ – download the latest theme from themeforest: http://themeforest.net/downloads then use the FTP method and remove the old theme files and upload the new ones. After this you’ll or you can use the Visual Composer plugin to build you pages/posts content and layouts: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Make sure you go trough all theme’s documentation here: https://forum.tagdiv.com/newspaper-documentation/

If you don’t want to update the theme then you can change the copyright text and date hard coded and replace the $tds_footer_copyright variable with a string 'Copyright 2022 - your text' like this: http://screencast.com/t/JR6vKdsX – http://screencast.com/t/yE0HIIS2

Thanks

Hi,

@pvaradero Like Lucian suggested please make sure that you use the latest theme version 1.7.1 please check in Theme Panel if you use it – http://screencast.com/t/pgycZuM6jOlS If you are not please update via FTP using this guide – https://forum.tagdiv.com/how-to-update-theme/

Thanks!

Hi,

Did you used patch to update your theme? I have already asked you from what theme version did you updated?
Please note that if you used an older version than 4.6.2 you make a fresh install of the theme via FTP and no use only patch – https://forum.tagdiv.com/how-to-update-the-theme/
Also if you use child theme, please check this with main theme and make sure that your child theme is updated to the latest version.

Thanks!

Hi,

From what version of the theme did you updated?
Please make sure that you update Visual Composer plugin as you use an old version – http://screencast.com/t/uIcAqCJKEu The latest version of Visual Composer that you can find in /plugins folder from theme files that you have downloaded from themeforest. Please try to upload it via FTP and also delete the old js_composer folder before upload it.

Thanks!

Hi,

Look for the error.log file, usually you can find it via ftp or c-panel, if you have access to it send me a copy, you could use pastebin – http://pastebin.com/
Also try to disable all plugins (except for Visual Composer) and see if the issue is still there.

Thank you, Emil G.

Hi,

It may be an issue on your server. You can try to follow Christopher suggestion and upload it via FTP(delete old folder and upload new one).

Thanks!