- NewsmagInstall via FTP
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
yes I realized it happened last time I updated too.
For those in this situation if you don’t have access to wp-admin:
change name of the plugins in folder vi ftp
log in to wp-admin
change name of plugins folder back to normal
enable all plug ins but social counter
thanks chris
S
Supposedly there is a bug in the TD social counter widget (update pending!!), which is why some folks getting error, some not. This is why my upgrade guide, suggests updating and then testing site with just visual composer on and nothing else then going from there.
——–
@shae101s
POSTED:
Feb 26, 2015 at 7:30 pm
Edited to add: they do recommend deleting that plugin as they mention to do this on another commenters post over on Themeforest:
Fix:
please delete the social counter plugin via ftp. It is located in : wp-content/plugins/td-social-counter
upload the new version that is found in the zip that you downloaded from themeforest
if you don’t manage to fix it, please send an email with your FTP details to contact@tagdiv.com with the subject ASAP FIX
Edited to add: they do recommend deleting that plugin as they mention to do this on another commenters post over on Themeforest:
Fix:
please delete the social counter plugin via ftp. It is located in : wp-content/plugins/td-social-counter
upload the new version that is found in the zip that you downloaded from themeforest
if you don’t manage to fix it, please send an email with your FTP details to contact@tagdiv.com with the subject ASAP FIX
I updated as per usual via FTP and it did the same error. CRASH the site gives a completely blank white screen, can’t access front or backend. This the first update that ever did that since using NewsMag. I downgraded my theme back to 1.5 and it completely fixed the issue (and I am also using child theme by the way so I normally just update the main theme with no issues), so something is up with 1.6 somewhere in the codes.
After the crash I renamed the “CRASHED” Folder and upload the whole new theme folder via FTP. It failed as well. I then uploaded the 1.5 theme folder I had via FTP and I was back in business.
Hi,
Please make sure you update the theme to the latest version (1.5) as we have fixed this issues in latest theme version.
Use this guide and the ftp method and make sure you also make backup of you current theme installation: https://forum.tagdiv.com/how-to-update-theme/
Thanks
Hi,
Please update your theme if you don’t use the latest version 4.6.1 use FTP method: https://forum.tagdiv.com/how-to-update-the-theme/ and Visual Composer plugin following this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/ and also remove and install the VC plugin from the /plugins folder which came with the theme files. If you use the latest theme version you should have Visual Composer version 4.3.5.
Also if you still have issues please try this without any plugins active, leave just Visual Composer active and clear cache.
Let me know how it goes!
Thanks!
Hi,
I have the single line header (Style 8 ) enabled & have it set to sticky.
When you first load up a page, the header is vertically large (around 80 px in height) , but once you start scrolling , the header turns sticky and looks smaller and much more elegant ( around 50 px in height).
I want to have that “scrolling/ elagant” single header(50 px) to show up on top of the page instead of the original 80 px one.
I am very happy to play / modify code if needed .
and can provide you site & FTP access details if needed.
Cheers,
Wissam
Hello everyone! I’m setting up my wordpress site, and everything was just peachy until thursday. I didn’t knowingly install any new plugins nor did I update anything, but for some reason, if I try to upload any images, I get the following error:
“Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or ‘(‘ in /home/fazen862/public_html/wp-content/plugins/gif-image-resize/Bbpp_Animated_Gif.php on line 2”
Everything else on the site seems to be working perfectly, and the images I have uploaded before are just peachy. I originally noticed this while trying to upload my logo in newspaper. I already combed through the official wordpress foruns looking to similar situations, and I’ve already went through some solutions, but none of them solved the problem: I’ve double checked that I didnt install any new plugins since I last uploaded images and I’ve double checked the ftp file permissions. I don’t even know if this error is in Newspaper or in WordPress, but I’ve seen people with similar error that just had to change one character in the mentioned line in their .php file and it fixed the error, but I couldn’t code my way out of a wet paperbag using sharp scissors… Can anyone help me?
This is the beginning of the code in the aforementioned file (I’m pretty sure Line 2 is included in there):
<?php
use gdenhancer\GDEnhancer;
class Bbpp_Animated_Gif extends WP_Image_Editor_GD {
public $image_animated_gif = null;
public function save( $filename = null, $mime_type = null ) {
$is_animated_gif = GifFrameExtractor::isAnimatedGif($this->file);
if (!$is_animated_gif) {
return parent::save($filename, $mime_type);
}
$saved = $this->_save_animated_gif( $this->image_animated_gif, $filename, $mime_type );
if ( ! is_wp_error( $saved ) ) {
$this->file = $saved[‘path’];
$this->mime_type = $saved[‘mime-type’];
}
return $saved;
}
Hi,
If you have access to the error.log file (via ftp or c-panel) paste the content here, use pastebin – http://pastebin.com/ , the cause of this issue may be recorded in there.
Thanks.
Hi,
It shouldn’t behave like that, please check if you have access to the error log (via ftp or c-panel), if you do send a copy of it via email at contact@tagdiv.com
Thank you, Emil G.
Hi,
Please take a look in Theme Panel > Template Setting what sidebar are you displaying for articles: http://screencast.com/t/CSe2u5y1FS1
Also check the category sidebar: http://screencast.com/t/FGVEls1dzc the post uses category sidebar’s settings.
There is a sidebar for your posts, but is empty. So take a look in Widgets if you have maybe you have a custom sidebar empty and also is set for your articles: http://screencast.com/t/jVfFTPL1
Thanks!
Hi,
Please update your theme if you are not using the latest theme version (4.6.1), use ftp method: https://forum.tagdiv.com/how-to-update-the-theme/ and make sure that the plugins that comes with the theme are also updated. You can find them in /plugins folder that comes with the theme files that you downloaded.
Also try this without any plugins active, leave only Visual Composer active and also make sure you empty cache/purge files then check again.
Thanks!
Hi,
I have checked your site and found that not only megamenu doesn’t work, also pagination and search( based on ajax). You also have error in console.
Please try this without any plugins active, leave only Visual Composer active and also make sure you empty cache/purge files then check again.
Please also note that I have also checked this using the latest theme version (4.6.1) and found no issue so it should work in your case also, make sure that you also use the latest theme version and if not update your theme(use ftp method): https://forum.tagdiv.com/how-to-update-the-theme/
Thanks!
Hi, Emil.
“rest of the optimizations should solve this issue”
How many costumers do you think know how to alter a code? General costumers of WordPress never ever even logged in FTP or they’re sites.
I really think you should provide a disclaimer before we buy it: “This theme requires that you know how to do this and that.”
This is not a theme for beginners. Themes must be “ready to go”. Saying that a “plugin x” is causing the problem is not ok because Visual Object is necessary, not a option.
I’ll try a little bit more bur if i can’t make it work i’ll inform this issues to Themeforest and see if i can get a refund
Tks
Hi,
In Chrome right click on an empty space from the page and select inspect, then switch to console – http://prntscr.com/63qpzi
You can also check the error.log file, you can find it via ftp or c-panel. If you have access to it send me a copy, the cause of this error may be recorded in there.
If you save the fonts locally all visitors will download them from your location creating unwanted traffic.
Thank you, Emil G.
Hi,
Please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin and ftp access so I can take a look.
Thanks!
Hi,
I think that you don’t have that line because you don’t use the last theme(1.5). You can update the theme and after that uncomment that line.
If you want to update please follow this guide and use ftp method: https://forum.tagdiv.com/how-to-update-theme/
Or if you don’t want to update the theme please try to paste $td_sub_cats = '';: http://screencast.com/t/BqPb5fsqwXyV
Thanks!
Sorry to be captain obvious here, but if he is able to use everything properly on another domain on the same machine – as he says – then VC isn’t the problem. Nor is the memory limit.
@Orlando I’d suggest making sure you have the latest version of WordPress, and then I’d FTP a fresh copy of WordPress over your existing copy to remove any issues within the files. Whatever the problem is, it’s not Newsmag or Visual Composer causing the issue. Shouldn’t be server config either.
Hi,
Please send an email at contact@tagdiv.com , specify the issue and provide wp-admin and ftp access so i can take a look.
Thank you, Emil G.
Hi,
Please send an email at contact@tagdiv.com , specify the issue and provide wp-admin and ftp access so i can take a look.
Thank you, Emil G.
I have a multisite installation with newspaper theme.
I use one newspaper child theme for each one of the two sites I have.
Following the steps on https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/, from network admin I tried to deactivate Visual Composer.
When I hit “deactivate” whole site went white.
I now cannot enter the network admin and I cannot see the front-end too.
I deleted the plugin files from the server with ftp, but I cannot still view the site. Is there a solution to this?
Hi Crist,
did I mention that I
1. deleted the old plugin via FTP
2. deactivated all plugins present
3. then installed the new version of the plugin via charge Plugi missing,
but as soon as I post wordpress slows and stops.
Since 4 years working with wordpress but it is the first fly that happens to me this kind of problem.
The problem is not the error page. but that freezes everything wordpress, until gate via FTP plugin.
on the same server but with another site the plugin and the thema works fine and I do not hatto this problem
So I do not know the reason for this problem.
Then error can not remember if it’s 505 … but it is a mistake that block all wordpress
remember you can’t update VC by over-writing original folder.
You need to wipe the old plugin from server, then upload new version via FTP.
I do it manually from uncompressed files to ensure it all uploads properly from FTP software log.
Manual minification of the theme style.css file
(e.g., /wp-content/themes/Newsmag/style.css)
Open style.css in a text editor, such as TextPad on Windows, BBEdit on Mac, or other pure “text editor” – notepad on windows works (NOT WordPad!!)
Go to http://cssminifier.com/
1) in your text editor, select all in the style.css file (CNTRL+A), and copy (right click copy, or CTRL+C)
2) paste into the left box on above website (right click paste or CTRL+V), click minify
3) copy all from right box
4) paste back into your style.css file on top (over/replace) — it should now look line one long string of code, not all the line breaks. This is what “minification” does; it removes spaces and line breaks (returns).
Optionally, make new text file called style.css and upload over the original (assuming you’ve made a backup). With a good text editor, you can also save with proper line breaks (for Unix servers, for example you should save stuff with “unix line breaks” and not “windows line breaks”) — hence something like TextPad 5 or BBEdit are good choices for this kind of stuff. Other freeware “programmer editor” software works, too.
This is how you manually minify the main style.css file. Must be done after every theme update; but literally takes less than 5 minutes.
You would need to replace the original style.css file either via FTP, or using a file manager in your hosting panel.
