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We disabled tagDiv Mobile Theme and AMP plugins. It is loading on the mobile phone.
When the Blockchain Demo loads on the Mobile View first time, there is a gap between the header bar and the below text: “Invest in crypto the smart way! Making Blockchain & Crypto accessible and usable for everyone”
This happens only First Time it loads and if we refresh after that, it goes back to normal position. Could you please help us to fix this?
Also, the Blockchain Logo does not appear on the Mobile View. Could you please let us know how to fix it?
The other issue is with the Menu on the Mobile View: when we click on the 3 lines for menu on top on the mobile view it does not show the Menu, instead it is showing “Click here – to use the wp menu builder”. Could you please let us know how we can make the Menu visible on the mobile view?
Thanks,
Hi,
This is because you are using 2 cloud headers, one of which is set as global, and one of which is set as individual.
Also, another situation can be related to the cache plugin and settings. When you are logged in, and the cache is not applied, is it working correctly?
Hello tagDiv Support Team,
I’m having an issue with the Newspaper theme where a logo appears when I resize my browser to tablet size (around 768px-1024px), but I cannot find where to remove it.
What I’ve already tried:
Removed the logo from Theme Panel > Header > Logo & Favicon
Removed the logo from Theme Panel > Header > Mobile Header
Edited the Header template in tagDiv Composer and removed all logo elements from desktop view
Edited the Mobile Menu in Website Manager and removed the logo
Checked the “Main menu sticky” zone in Website Manager – no logo element is there
The problem:
Desktop: No logo ✓ (correct)
Actual mobile devices: No logo ✓ (correct)
BUT when I resize my browser to tablet size: Logo appears ✗ (see attached screenshot)
The logo “CHAINED” keeps appearing at the tablet responsive breakpoint when resizing the browser, even though I’ve removed it everywhere I can find.
My website: elsalvadoroculto.com
Where is this tablet breakpoint logo located? How can I permanently remove it?
Thank you for your help!
not related articles reled post you saw only when click read more on your post under the image its self i see releted post header large and image small look the image uder
Subject: Error in TagDiv Composer – Column Models Issue in Global Header Template
Hello TagDiv Support Team,
I am experiencing a critical issue with the TagDiv Composer while trying to edit the “Global Header Cloud Template – Tech News Pro” on my website: https://gettoolspro.com
**Issue Description:**
When I try to edit the header template using TD Composer (wp-admin/post.php?post_id=634&td_action=tdc), I receive the following error message:
“Errors at columns elements: 1(models): 0(dom). The model does not match the DOM. Current state has invalid DOM issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
**What I’m trying to do:**
I want to add the site logo (Header Logo element) to the header template, but the composer error prevents me from editing or adding any elements.
**Theme Details:**
– Theme: Newspaper by TagDiv
– Version: 12.7.3
– Template: Global Header Cloud Template – Tech News Pro
– WordPress Version: Latest
**What I’ve tried:**
– Refreshing the page
– Clearing browser cache
– The error persists
**Request:**
Please help me fix this column model error so I can properly edit the header template and add the logo element.
I can provide admin access if needed for debugging.
Thank you for your assistance!
Best regards,
Website: https://gettoolspro.com
Hello,
1. Edit teh page with tagDiv Composer and click on left size on color, after that in the composer sicebar will be open a RAW HTML element and look in css tab – https://prnt.sc/q3tmReUrt_dg there you have set 880 px to top, you can adjust it to reduce the height.
2. You need to edit it using tagDiv Composer https://prnt.sc/EI3squpXkpF8 select the Raw HTML. There is a script that combines more colors over the main blue color that is set as the background on the column https://prnt.sc/9vrn-WaHfN6o https://prnt.sc/-DJI_RCZprvf
3. You should replace the image with an image that has the same height if you want to look the same https://prnt.sc/ki3r43B-oi4e or at least the height to be bigger than the width for that image
4. To have similar background for the header color, use the gradient color that comes with the demo – https://prnt.sc/oDyNbLr7fxfY you can adjust it according to your needs.
Thank you!
Hi,
We are planning to use BlockChain Demo (Blue and Pink gradient banner):
https://demo.tagdiv.com/newspaper_blockchain_pro/
We have a few issues with the home page banner:
1. How to reduce the height of the home page blue banner?
2. How to change the blue and pink gradient colour of the banner?
3. When we try to replace the white image (image with tab) on the right hand side of the screen, it goes to the bottom of the blue banner. How do we keep it in the middle?
4. We like to use the same colour combination in the header area of the other pages as well. It is white at the moment on the header area of the other pages. How do we use the same gradient colour combination in the header area of other pages?
Could someone please help us?
Thanks
Hi,
Did you run a test on a new page to see if the problem persists? If it does, please run another test by removing the Cloud header and footer, or by setting a different one just for testing, and then try again with a new page.
If the problem is still persisting and you agree, we can also take a look at it. For this, you will need to create a backup of the website and contact us via email at contact@tagdiv.com, providing temporary wp-admin access and cPanel or FTP access. Also, please include a link to this topic in the email.
Thank you!
New site using NewsPaper Theme. All my images are displaying poor quality. All System requirements are meet. We are just starting to build out the site and noticed this issue.
https://dev.palmbeachneighbors.com/
image URL: https://dev.palmbeachneighbors.com/wp-content/uploads/2026/01/pbn-header-jupiter-inlet-2026.jpg
my login header doesnt work probly only logout works registor ifan not work what i do i need to answer me very quicly becouse you takes 2 days we need to support us quicly
Hi,
So you want to have the same header that is on the cloud category on the single post template that is part of that category, right? If so then it can be done, what you need to do is to have a single post template that will be used for articles in that category, set on that single post template the header as you have set it on cloud category then set the template in the theme panel > categories on each category you can set the cloud category and single template you want to use – https://i.imgur.com/e6P7En1.png
Thank you!
hi there. we want to display a different header on a specific category page – which we have done. but how do we apply the same header to all posts with this category please? elementor can obviously allow this, but its not compatiable with theme?
thanks
Hello, I’m getting a critical error in Wordpres when trying to activate the mobile theme.
I have the 12.7.1 version of the theme, with the corresponding version of the mobile plugin.
Warning: require_once(td_deploy_mode.php): Failed to open stream: No such file or directory in www/wp-content/themes/functions.php on line 14
Fatal error: Uncaught Error: Failed opening required ‘td_deploy_mode.php’ (include_path=’.:/usr/share/php’) in www/wp-content/themes/functions.php:14 Stack trace: #0 www/wp-settings.php(710): include() #1 www/wp-config.php(28): require_once(‘…’) #2 www/wp-load.php(50): require_once(‘…’) #3 www/wp-blog-header.php(13): require_once(‘…’) #4 www/index.php(17): require(‘…’) #5 {main} thrown in www/wp-content/themes/functions.php on line 14
Hi,
1. I believe there has been a misunderstanding regarding the cloud templates.
In the General tab, you will find the standard cloud templates for a blog. These include templates for the header, footer, single post, category, tag, author, date, 404, attachment, and search pages.
The template that can be used for a single doctor is available under the Single Article cloud templates (see: https://i.imgur.com/xNZUSoK.png). However, the template you are trying to use is a Custom Post Type (CPT) template. CPT templates cannot be applied to regular single posts; they can only be used for their respective CPTs. Additionally, this CPT template is not part of the cloud templates—it was provided in my previous reply—and, as mentioned, it works only for CPTs, not for standard posts or articles.
If you want your regular posts to have a layout similar to the CPT layout, you will need to recreate it manually using the Theme Builder in tagDiv Composer. If custom fields are required, you can use the ACF plugin to achieve this.
To copy and paste the CPT template I provided, please edit a single under the Custom post type – https://i.imgur.com/ZvgMAhV.png hover over the 3 dots and click on “edit” https://imgur.com/NlMnH9L. After that, replace the code with the one from here https://cdn.tagdiv.com/wp-content/uploads/2026/01/Custom-Post-Type-CPT-Doctors-PRO.txt
2. As mentioned above, there is a misunderstanding. I believe this comes from trying to combine multiple prebuilt templates without fully understanding how the theme works. It seems there may be some confusion about core concepts such as what a post is, what a CPT (Custom Post Type) is, and the difference between categories and taxonomies, including how they are configured and how they are meant to function.
The section you are referring to (https://i.imgur.com/UrNPZOE.png) is displaying the Doctors CPT, and its layout is provided by the Doctors PRO Plugin. This plugin can be installed from Newspaper > Plugins > Dedicated Plugins for Prebuilt Websites (https://i.imgur.com/6eVC20P.png). Once the plugin is installed, you can use Flex Block X to select and display that module (https://i.imgur.com/nZpalQh.png). However, since the plugin creates the module using predefined code, we recommend creating your own custom module using the Module Builder, and then displaying it via the Flex Block Builder.
By doing this, you gain full control over the module’s layout and settings. For example, if you want to add an “Age” field, you can create a custom field using a plugin such as ACF, and then display it in your custom module using the Custom Field element.
Thank you!
Hello, I’m not able to pull up any templates for screenshots. If I hover over a template in the cloud templates section and click edit with td composer, I get the spinning circle. No templates actually load. For whatever reason, I can see the header on the mobile version.
Hello tagDiv Support Team,
I hope you are doing well.
I am using the **Newspaper theme** with the **latest versions** of WordPress, the theme, and the **tagDiv Cloud Library** plugin. However, my WordPress dashboard is still showing a **security/vulnerability warning** for the tagDiv Cloud Library.
In my case, the plugin is required because my **mobile header and footer are created using Cloud Library templates**, so I cannot deactivate it.
Could you please confirm:
1. Whether this vulnerability warning is a **false positive or low-risk issue**
2. If a fix or update is planned to address this warning
3. If there are any **recommended security precautions** we should take in the meantime
For reference, I am also using **Wordfence Security with Firewall and 2FA enabled**.
Thank you for your support. I look forward to your guidance.
Best regards,
Janan
Hi,
Is there a way to customize the post loop cards to have different header size per device size?
I couldn’t find the setting. I am sure there is somewhere.
Thank you.
Hello tagDiv Support Team,
I am experiencing a critical error on my website (running the Newspaper theme) specifically when performing a search. The rest of the site functions normally, but submitting a search query results in a “Critical Error” message.
Error Log Details:
I have enabled WP_DEBUG and identified the following fatal error:
Fatal error: Uncaught TypeError: Cannot access offset of type array on array in …/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:1196
Stack Trace Summary:
#0 td_util::get_template_id(Object(WP_Post)) called at td_util.php(340)
#1 td_util::check_header() called at td_wp_booster_functions.php(513)
The error seems to originate during the wp_enqueue_scripts and wp_head actions when the theme tries to determine the template ID for the search results page.
Environment Information:
Theme: Newspaper (using a child theme)
Plugin: tagDiv Composer
PHP Version: 8.4.13 (The error appeared after upgrading PHP versions)
WordPress Version: 3.9
The error only occurs on the search results page.
Is this a known compatibility issue with PHP 8.x and the current version of the tagDiv Composer? Could you please advise if there is a specific patch for td_util.php or if a plugin update is required to handle the array type-checking more gracefully in PHP 8?
Thank you for your assistance.
Website URL: madtrash.com
Hi,
Can you please provide some screenshots with the settings from teh cloud template section? https://i.imgur.com/V8Z7mvx.png is working to import a new header template? Do you have any cloud templates in the trash tab?
Hi,
In most cases, this issue is caused by a shortcode that is not compatible with our theme or by a plugin conflict. As a result, after configuring the page or Cloud Template with tagDiv Composer and saving it, you may encounter this error the next time you attempt to edit it.
If the issue occurs only on a specific page or Cloud Template (including the header or footer), it is likely related to certain settings or shortcodes used there. You can test this by temporarily changing the header or footer to see if the problem persists. In many cases, the issue can be resolved by restoring a previous version using page revisions: https://wordpress.com/support/page-post-revisions/
Thank you!
Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!
I deactivated all plugins other than newspaper, and I restored a previous version of newspaper but still not able to see the header. I can see the header on the mobile version
Hi,
In most cases, this issue is caused by a shortcode that is not compatible with our theme or by a plugin conflict. As a result, after setting the page or Cloud Template with tagDiv Composer and saving it, you may encounter this error the next time you try to edit it.
If the problem occurs only on a specific page or Cloud Template (including the header or footer), it is likely related to settings or shortcodes used there. You can test this by temporarily changing the header or footer to see if the issue persists. In many cases, it can be resolved by restoring a previous version using page revisions: https://wordpress.com/support/page-post-revisions/
Thank you!
Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Hi,
7. You can use Google Auto Ads, normal ads, or both, also for auto ads, and from your Google account, you can set if you want a theme in the header zone or not.
8. You need to edit that page/template with tagDiv Composer, select teh element and select on each viewport in parts https://i.imgur.com/UFPua5N.png and adjust the modules per row in the layout tab for each module – https://i.imgur.com/K1SMT5M.png
