- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Nevermind, i believe I found it. I was adding the installable wordpress file only. 🙂
Hi Andrei,
Thank you so much for your response and suggestions! I’m not too tech savvy but I’m definitely open to learn. As suggested in the documentation you sent, I’m backing up my site now and when that is done, will update the theme and Visual Composer! By the way my site is http://www.davidmotivations.com although, I just installed a maintenance plugin so visitors can come another time. Learned so much from your response, I’ll let you know how it goes -crossing fingers!
Thanks again!
Hello,
after installing demo content the menu seems to be breaked, please check the screenshot
[IMG]http://i64.tinypic.com/2nhq14m.jpg[/IMG]
(please consider adding a image hosting / atachetement field)
Having this issue now as well. First time this morning since Feb 2014 with Newspaper. I also use Wordfence and have since Oct 2015 with no issues. No updates to Wordfence in a few days, or any other plugins.
I haven’t adjusted theme settings in a while so I wasn’t seeing it, but the latest version of Wordfence includes a new Web Application Firewall feature (WAF) that is causing the issue.
I did some research and the plugin’s WAF is causing this sort of problem with many themes and plugins. The plugin author suggests turning “Learning Mode” on for the WAF for a week or so. Soon as I did that, the theme’s setting panel began working fine again. WAF is blocking access to admin-ajax.php best I can tell. I’m testing this with Newspaper and WPeMatico, which is also having the same issue.
Go to Wordfence -> Firewall and set it to learning mode (http://prntscr.com/awng8a) for a while and make changes to your theme settings while in learning mode. It’s supposed to study normal use and creates exceptions based on it.
They claim the WAF goes into learning mode when first installed, but if you’re like me and have a stable site with no need to modify theme settings, then you didn’t let it see the theme’s setting panel being used in learning mode. Which is why the issue has happened. Has nothing to do with Newspaper itself.
To be clear, the rest of Wordfence is fully compatible with Newspaper, and should be working with Newspaper and WAF after it has time to create exceptions for the theme as well.
Hope this helps.
Hello Mylo,
My advice is to try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If you are using such plugins, it is possible that to interfere with the theme and could cause a lot of unknown issues. If you need more assistance in this regard after these changes, please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response.
Thank you for the message!
Hi,
Maybe the version of visual composer you are using is not fully compatible with the theme. Please try to remove your version of VC (deactivate and delete files) and install it from here: http://screencast.com/t/wk0ibQNTw
Make sure you have the latest version of the theme though. If you want to see the code used for block 1, there are multiple places to look. there is this file: http://screencast.com/t/87T5NqA3IuG but this is an extended class of http://screencast.com/t/ghZxSrI3jWp
If you want to target the modules themselves (a block uses one or more modules to display posts), you will have to search for these files for block 1: http://screencast.com/t/gpsSd8vt
Thank you!
Hi,
I know they are beneficial but at the moment we cannot provide them as it will break our license agreement with ThemePunch if we hack the plugin. They introduced this activation system and implemented restrictions even if you have the files installed. We will make an announcement if we manage to find a solution that works for both parties.
Thank you!
Hi,
Please try to revert any changes that were made in the past 2 days if the option worked before. Maybe you installed a plugin or modified something that can cause this. Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Plugin conflicts are the number one reason for this type of errors.
Thank you!
Hi
I’ve tested shim plugin with WordPress V 4.5 and Newsmag V 2.3.6 and works fine so you can update the theme. However as a security measure make sure you do a full backup to the current wp-install and also to the database, just in case something goes wrong. Here you can find more details about the backup process: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hi
Unfortunately we can’t offer any any custom services at the moment as we’re a small team and we work very hard at development fixes and support for our clients.
If you follow our documentation step by step there shouldn’t be any issues with the update process as we tried to make it as simple as possible: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Make sure you also update Visual Composer plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
As a security measure make sure you do a full backup to your current wp-install and to the database also, just in case something goes wrong. Here you can check WordPress’s documentation for more details in this regard: https://codex.wordpress.org/WordPress_Backups
Let us know if you need further assistance on this.
Thanks!
Hello,
Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.
Thank you!
Hi,
We are not aware of any categories to go missing from the homepage after the update. Please make sure you have not changed anything else or installed a plugin between the time this worked and the time it stopped working. Please make sure you use the latest version of visual composer (4.11.2) and then deactivate all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict. Maybe your events plugin is not compatible with the new version of visual composer.
I’m not sure where you got the code you showed but if it’s the plugin implementation instructions, then you need to follow their advice and add it where the plugin specifies it. We cannot help in this matter as we cannot offer support for plugin implementation.
Thank you!
Hello,
Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.
Thank you!
I contract with my hosting provider. My hosting provider is asking for requirements of the connection for installing demos. They sent me this message:
I understand, thank you for clarification. I have contacted our techs and basically, there are no particular limitations for ajax requests. However, it is not clear what are the parameters for connection to remote server, so we recommend contacting theme developer to figure out all the requirements for connection.
Please let me the requirements of the connection.
Hello davidtiquet,
The smart list is designed to use the light box to default settings. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
Maybe this will help: https://forum.tagdiv.com/topic/facebook-pixel-install/
Thanks.
Hello anthony volpe,
Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It could be a plugin’s conflict which could create this issue. If you need more assistance in this regard and you cannot accomplish to add more items to your drop-down menu, please send us an email at contact@tagdiv.com with your log-in information so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.
Thank you for your understanding!
Hello elpaulli,
If you want to sort your posts and order by Tags, you have to use the filter by tag slug from Block Settings, like this -> http://screencast.com/t/NQqp6lMGXnN and in this example, the block 9 will show you the posts which have abc tag and it part of Travel category. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
If is not what you mean, please provide more details about what you want to achieve, so I will be able to provide a more accurate response.
Thank you for the message!
Hello hwhosting,
First of all, please ensure that this kind of issue does not come from your untested plugins which are using on your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please ensure that you have the latest version of Visual Composer (4.11.2). Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.
Hope this helps and let us know how it goes!
Thank you for the message!
ok i did it, just download the last Newsmag version, errase the old one and install the new one
May be this related to your quote ? “Please notice that by default, the style.css file is directly moved to the footer when the speed booster is active.” https://forum.tagdiv.com/topic/page-has-1-blocking-css-resources-js_composer-min-css-ver4-11-2/#post-107560
I made it active using your tutorial in forum. I have other plugins installed and did this http://screencast.com/t/RZLIOPUNdqh
I see here the update blog: http://tagdiv.com/newspaper-6-7-update/
How do I update the plugin for Visual Composter.. do I uninstall the theme and reinstall?
Hi Tagdiv,
Please help me out i cannot fully install the demo
it say’s : ajax problem. cannot connect to the server it may be due to a misconfiguration
on the server
Thanks
Just install this plugin, go to apparience + widgets + top autors and set up
Hi!
I just purchased Newspaper and currently have been testing it on my personal server before I bring it over to the company I work for’s website. If I activate the theme on my personal server, will it mean I can’t install/activate when it goes to the company server? Or will I just have to de-activate?
Thanks!
Aaron Wrotkowski
aaron@wrotkowski.ca
