- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello erikbaseball2,
It could be a plugin issue. Please try to disable all the active plugins, leave just Visual Composer to active, please cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there after this, please provide your website URL so I can further inspect the problem and also, so I will be able to provide a more accurate response.
Thank you for the message!
Hello Oasontu,
Until now, we do not have any bad reports in this regard. First of all, please notice that this issue does not come from your untested plugins which can interfere with the theme and create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thank you for the message!
Hello alberto.donzelli,
It seems to be a matter of saving. Please ensure that this issue does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are using the Wordfence plugin, please notice that this type of plugin creates some issue through theme and does not allow you to save your settings. Please try without plugins and check the results. If the problem is related to Wordfence plugin, please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there you will find a workaround in this regard.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello jackfischlum,
First of all, please check your console and see if you have some js errors through it. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible to appear a js.errors generated from some untested plugins which can break the functionality of search function.
If you problem is still there after this, please provide your website URL so I can further inspect the issue.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
You could try a wp database repair, it might work, try it like this: https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/ Also check your server’s and MySQL error log, they might contain some references to this behaviors.
Finally if this does not help try to setup a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine so do a few tests with it and check how it goes.
Thanks!
Hi team,
I have your wonderful theme installed on my site qldpanthers.com
Since the last upgrade I have had problems with
1. When posting a story, the story can’t be typed in “Visual Mode”, only in “Text Mode”
2. Revolution slider needs to be upgraded. I upgraded through Newspaper-tf\plugins without any success
3. I can’t access visual composer on any of the pages I have created, therefore I can’t change the setup of my pages.
Thanks
Matt
Hello ericdavid1,
I have tested on my side with your videos IDs and the Vimeo playlist seems to work as properly, as you can see here -> http://screencast.com/t/pU2djDVakp -> http://screencast.com/t/7RLdpvvT Please ensure that you have correctly followed all the steps which are needed to take in this regard, according to our documentation here -> https://forum.tagdiv.com/video-playlist-2/
Also, please make sure that your untested plugins do not affect your theme and do not generate some unknown issue through the theme. To be sure, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
This could be due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue.
You can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data.
It could also happen due to your wp install or a plugin conflict so try to deactivate all plugins except Visual Composer then test again. Also make sure that your permission for the upload folder are set correct.
You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider. For more details about changing permissions in wordpress check this link: https://codex.wordpress.org/Changing_File_Permissions
Also make sure that your serer meet the requirements for Newsmag: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If you still cannot install the demo, please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello,
I don’t know what has happened. I am unable to save the theme settings (I encountered it today). I was able to save the settings yesterday. But, I don’t know why it just keeps on loading and ending up not saving the theme settings. I wanted to add the DMCA copyright banner script on the footer and it isn’t happening.
Site is up and running with no issues (Premium plugins installed as well). No nulled plugins. And all up to date.
I decided today to upgrade WordPress from 4.4.2 to 4.5.1. However after upgrading WordPress, Visual Composer no longer displays correctly. I tried to update both VC and Newspaper to 4.11.2 and 6.7.1 but installing the updates did not fix the issue.
Here is what I am expecting to see: https://gyazo.com/eb3a910ece2e9d2c89f14ac3150b5d77
Instead I just see this: https://gyazo.com/201c68e082126648fb50eec00e3eb041
If I roll back WordPress to 4.4.2, VC works again. The only thing I can think of is that I should have installed the theme and VC updates before updating WordPress. But the fact that installing the new theme and VC version after updating to WordPress 4.5 still leaves VC broken has me stumped.
For the record, I also tried deactivating all plugins and reinstalling the theme and VC plugin.
Any help would be greatly appreciated.
hi – i’m trying to install the latest version of visual composer as it has stopped working on the site…i have followed the tutorial offered here https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
but as when i get to step 4, where i need to choose the file, the only window that opens up is to my desktop, where i only have the old version. how do i access the new version from this pop up window that appears when i click the ‘choose file’ button as instructed?
many thanks
You install all the necessary additions
But when the amendment to the Home does not accept
As I said this is a local installation. I am waiting for the next upgrade of theme and VC just in case.
excuse me, I installed the plugin and now is working. Thanks.
I Had similar problem. and Theme was unable to save so I have disable Wordefence Plugin and now its working. Can you please recommend any other security plugin which we can installed along with Newspaper theme?
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: full_demo_media_2
errorThrown: Internal Server Error
responseText:
Hi,
No matter what I type in the search box, I always have the same result :”Aucun résultat pour votre recherche” (no result for your search
I didn’t install new plugin and it was working a few weeks ago.
do you have an idea about this issue ?
Thks
Jack
hi all,
The Visual composer backend editor has stopped working on the pages and posts for me. I have tried to uninstall visual composer plugin and reinstall it and this still hasn’t fixed the problem. is there anything else I can try to fix this problem. any help would be great thanks.
Dear Support tagdiv,
My website installed with SSL.But my website can not load images with link https://… . But it load http:// OK.
Example:
Link https: https://everything2you.net/resources-web/uploads/2016/04/Hoa-Thanh-Tu-0.jpg (Error… loading )
Link http://everything2you.net/resources-web/uploads/2016/04/Hoa-Thanh-Tu-0.jpg (Loading ok)
I read and follow manual https://css-tricks.com/moving-to-https-on-wordpress/ and more.
But It not working.
My website : https://everything2you.net
Using Newspaper V 6.7.1
Help me soon.
Thanks
Hi
The theme is tested and shouldn’t be any issues with its functionality if the install was made correct and there is no additional code which may affect it. Usually these errors appear when the child theme is active and there is some code which does not work anymore with new theme’s version.
Regarding the code from child theme there is an important aspects that must be considered if you’re using it:
– if in previous theme’s version a specific code added in child theme worked fine that doesn’t mean that will work with the new theme version. When theme is updated many of its files are changed and it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Hope this help.
Thanks!
Hello oneavenuetv,
Please try to make a fresh install of the theme and then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps!
Thanks.
Hi Andrei,
We will try to reinstall according to the documentation in case there is something we missed. However, we have some technical resources. So is there a way to set those templates via the backend? In case reinstalling doesn’t help, we’d like to be able to fix this ASAP instead of waiting another cycle to get support feedback.
Thanks,
Paula
Hi
The current theme’s version available on themeforest is tested and works fine with wordpress V 4.5. You can also try to make a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine as we tested on our side and didn’t encountered any issues.
I hope this helps.
Thanks!
Hello claus,
I have checked your website http://www.acquaplast.it/ and I have noticed that everything seems to work as expected (the homepage pagination and your banner ad). Please ensure that your problem does not come from some untested plugins. For to be sure, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
In future, if you need more assistance in this regard, please let us know and also, provide some useful screenshots so I can see where is the problem.
Thank you for the message!
I just bought the theme this weekend, and visual composer does not work for me either. I have v4.11.2. I’ve tried reinstalling the theme, reinstalling vc, and still nothing. There are two picture I took here: Dropbox
In the picture of compose post, none of the buttons work either.
