- TutorialsHow to install Revolution Slider
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- TutorialsDefault Block Settings Guide
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- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
While trying to install demos I get an error “500 Internal Server Error”.
– System Staus parameters are all green. (memory limit = 120M)
– Visual Composer plugin is enabled only. All other plugins are disabled.
** I was able to install successfully only the Travel demo.
http://chowcation.com
Please advise
I’ll do that Chris.
Meanwhile, the problem is getting bigger. No images are being displayed on the entire website, and this is how the WP Super Cache admin looks:
I’ve re-installed WP 4.4 twice, doesn’t help. Please let me know what I can do next, I’m losing my mind over this now…
Be sure to change your password for superuser account if not already done.
You should ideally replace all plugins, clean install of WordPress, clean install of theme, etc. to be safe.
Do updates via FTP and not the Envato toolkit.
Have your host do a security scan for any rootkit — remove any plugins you don’t recognize; check your htaccess for any malicious code.
Read those 3 links suggested in detail to be safe.
Only you can repair/correct/salvage your website — it’s not theme specific. While folks here can give advice, only you can clean up, repair and then properly secure your WP install.
Newspaper V 6.6.2
WP 4.4
Items do not float anymore but are forced to stack. I also tried to create a new page from scratch, but nothing seems to work and any block or element I add to a row is not kept side by side but goes underneath the preceding one.
I deactivated all other plugins currently installed. Cleared cache. Zero results.
Hi
see the theme docs, right side of page link >>>>
see the installation section ‘how to install demos’ including video:
https://forum.tagdiv.com/newsmag-installing-demos/
hope that helped! 🙂
Updated the theme and also reinstalled WordPress a couple of times, but the issue persists. Even worse, the theme isn’t loading any pictures anymore.
URL: rcdronearena.com
Urgent help needed, I’m at a big loss here.
Hello,
I selected the “full menu” option for my website (www.digitalcar.be)
but the menu is displayed as boxed menu.
The latest version of the theme is installed.
Can you help me?
Kind Regds,
rouli5
There are so many things changued. You need to make a clean install because V6 its totally new
Hi There,
Installed Newsmag a few weeks back. Looks great on desktop but breaks on mobile (Iphone 4S and samsung galaxy). I’ve just taken this site over, so it may be an issue with legacy plugins but I was wondering if you could have a quick look.
I can get to a responsive version of the site by going to “view full site”down at the bottom. I’ve gone into the theme/template settings and can’t see anything in there and have tried turning off all non relevant plugins (but I’m not 100% on which were included/recommended with the theme.)
Any thoughts would be greatly appreciated!
Thank you!
Angie
Also, btw I seriously love this theme!!
I was able to reinstall the theme, but just now realized all widgets content was deleted…
I have installed this as always, however the theme refuses to activate. It keeps enabling the WordPress 2015 theme – anyone else having this problem?
Edit: I tried activating a different theme, and reactivating Newspaper and it worked.
For some reason it there was a glitch where on on install of the new files, it would refuse to enable Newspaper and instead would enable WP 2015 theme.
Ok thanks..Chris
I tired doing a manual update through WordPress, I deactivated the theme and uploaded the new zip, received this:
Unpacking the package…
Installing the theme…
Destination folder already exists. /home/financial/public_html/wp-content/themes/Newspaper/
Theme install failed.
What did I do wrong?
Yes, you need to install via FTP it looks like for your setup.
I did as you suggested and the following happened:
Unpacking the package…
Installing the theme…
Destination folder already exists. /home/content/p3pnexwpnas04_data03/46/2259646/html/wp-content/themes/Newspaper/
Theme install failed.
I installed a 404 plugin and noticed that posts using smart list 6 (dont use any other template) are generating some 404s after seeing the first slide
so the path of the 404 will add in the number 10 (assuming because the browser or something knows its 10 slides) be
/top-10-hot-jobs-for-201610/2/
rather than
/top-10-hot-jobs-for-2016/2/
It could be bots or user edge cases but some of the user agents and IPs look like legit users
Has this been reported or any idea why that might be happening?
Thanks
I have installed the Envator plug to update but no theme tab shows?
Hello Friends of tagDiv and community, I have the latest release before update wordpress to v 4.4, I see a folder patch_6.5_6.6.2, this means I can replace such files and will be updated to the latest version? in this case, I have the envato toolkit installed but I guess you guys need to commit the changes there as well???
Thank you and have a great day
neuxs
Hi there
I am attempting to update my Newspaper 4 and I keep getting the following message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Can someone please help!
Thanks in advance.
-Muchaneta
Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Thank you!
Hello,
I will post a message for all users who seem to have problems with the social counter. Please make sure you have these requirements before further investigation is required:
1) Please make sure you have the latest theme version: 6.6.1. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.1 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Thank you!
hello,
When you try to install the demo newspaper generated the following error message:
“ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: full_demo_install
errorthrow
responseText”
I’ve tried to install in another database and the error persists
Thanks
I’ve just re-installed wp, the theme, and now it workes. Thank you.
Hello dicasocial,
Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and try it again. If you are using the Photon feature of Jetpack, please disable it because this feature is known to cause errors with our theme.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
I’m not sure how you skipped files. Please follow this guide to make sure you updated the theme corectly and also try to install visual composer again: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the plugin still does not work after you follow all the steps in the guides, please try to disable all your plugins except visual composer and clear cache to rule out a plugin conflict.
Let us know how it goes.
Thanks.
Hello MissMyra,
I’ve checked your website and I saw your problem with your sidebar. First of all try to use a default sidebar and see how it works. Also, please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. First of all try to use a default sidebar and see how it works.
Hope this helps and let us know how it goes!
Thank you for the message!
