Search Results for 'install'

Ok,
First, let’s make sure we correctly identify the issue and move in the right direction.
When the LiteSpeed Cache plugin was not installed, was everything working correctly?
If so, then the first step should be to review the LiteSpeed Cache settings. This plugin includes options that can remove Google Fonts, so those options should be disabled. Instead, you should use the plugin I mentioned in the previous message.

Hi,

1. I believe there has been a misunderstanding regarding the cloud templates.

In the General tab, you will find the standard cloud templates for a blog. These include templates for the header, footer, single post, category, tag, author, date, 404, attachment, and search pages.

The template that can be used for a single doctor is available under the Single Article cloud templates (see: https://i.imgur.com/xNZUSoK.png). However, the template you are trying to use is a Custom Post Type (CPT) template. CPT templates cannot be applied to regular single posts; they can only be used for their respective CPTs. Additionally, this CPT template is not part of the cloud templates—it was provided in my previous reply—and, as mentioned, it works only for CPTs, not for standard posts or articles.

If you want your regular posts to have a layout similar to the CPT layout, you will need to recreate it manually using the Theme Builder in tagDiv Composer. If custom fields are required, you can use the ACF plugin to achieve this.

To copy and paste the CPT template I provided, please edit a single under the Custom post type – https://i.imgur.com/ZvgMAhV.png hover over the 3 dots and click on “edit” https://imgur.com/NlMnH9L. After that, replace the code with the one from here https://cdn.tagdiv.com/wp-content/uploads/2026/01/Custom-Post-Type-CPT-Doctors-PRO.txt

2. As mentioned above, there is a misunderstanding. I believe this comes from trying to combine multiple prebuilt templates without fully understanding how the theme works. It seems there may be some confusion about core concepts such as what a post is, what a CPT (Custom Post Type) is, and the difference between categories and taxonomies, including how they are configured and how they are meant to function.
The section you are referring to (https://i.imgur.com/UrNPZOE.png) is displaying the Doctors CPT, and its layout is provided by the Doctors PRO Plugin. This plugin can be installed from Newspaper > Plugins > Dedicated Plugins for Prebuilt Websites (https://i.imgur.com/6eVC20P.png). Once the plugin is installed, you can use Flex Block X to select and display that module (https://i.imgur.com/nZpalQh.png). However, since the plugin creates the module using predefined code, we recommend creating your own custom module using the Module Builder, and then displaying it via the Flex Block Builder.
By doing this, you gain full control over the module’s layout and settings. For example, if you want to add an “Age” field, you can create a custom field using a plugin such as ACF, and then display it in your custom module using the Custom Field element.

Thank you!

Hi nicolinoc ,

To access your WordPress admin (dashboard), go to your website’s URL in a browser and add /wp-admin (e.g., yourdomain.com/wp-admin) or /wp-login.php (e.g., yourdomain.com/wp-login.php), then enter the username/email and password created during installation. If you’re on WordPress.com, log in at WordPress.com and find the “WP Admin Dashboard” link in your site’s settings.

Hi,

This depends on what you need the plugins for. If you are installing a pre-built website, there is no need to install anything manually—the theme will automatically install the required plugins for the selected pre-built site.

If you want to optimize images, you can use EWWW Image Optimizer or a similar plugin.

For caching, WP Rocket is one of the best options, but there are also other caching plugins you can use, such as WP Super Cache (with Autoptimize), LiteSpeed Cache, or WP-Optimize.

Thank you!

Hi,
After the theme installation, make sure that the tagDiv Composer plugin is installed. After that, make sure that the theme is activated and the license key is assigned to the domain under Newspaper > My license, and the import will work.

If you receive an error like this: An issue has been encountered while trying to validate your license key.

This issue can occur for different reasons. One possible cause could be a plugin conflict, so please run a test using only the tagDiv plugins and check if the verification process works.
Another possible reason could be the permalinks. Please perform a test by setting the permalinks to ‘Plain’ and then check if the verification process works.
If it does work, it’s likely that you’re using an NGINX server, and you’ll need to configure pretty links accordingly -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
If none of these solutions work, a hosting option may be interfering.
Please review these two solutions. If the issue persists, kindly contact us via email at contact@tagdiv.com and provide us with wp-admin and cPanel access.

Hi,
If you are referring to the logo from the mobile menu, then you can remove/change it by editing the page set as the mobile menu, in case you have installed the demo “Chained News PRO” then the page is named “Menu Modal”, edit it with tagDiv Composer https://i.imgur.com/H1lvNrF.png, edit the logo https://i.imgur.com/NH1vDFz.png and set the one you want.

Hi,

Please check which plugins you are currently using with the theme. Then, remove all theme-related plugins and reinstall them directly from Newspaper > Plugins. By doing this, you will ensure that the plugins installed are fully compatible with the version of the theme you are using.

Thank you.

Hi,

I’ve just tested this on my own installation, and it is working correctly for me on all three options. Normally, when both the tagDiv Mobile theme and AMP are enabled, all three options should be available. These options allow you to set the mobile theme to be used only for mobile users, for both mobile and AMP users, or only for AMP users.

Additionally, when using the Mobile Theme plugin, it’s important to ensure that your caching plugin is configured to cache the mobile version separately from the desktop version. Otherwise, the site may not display correctly, and you may occasionally see the responsive desktop version on mobile devices or the mobile version on desktop.

While the AMP project itself is not officially deprecated, it is widely regarded as outdated and is no longer a priority for most modern websites. Today, similar or better performance benefits can be achieved using modern web standards and effective performance optimization techniques. For this reason, it is often recommended to remove AMP and focus instead on optimizing the speed and performance of your main website.

Thank you.

Hi,
1. Please make sure that you have the last theme version installed 12.7.3. This package, which can be downloaded from your Themeforest account, will provide the WPBakery version 8.7.1

2. This was fixed and is present only in versions smaller than 3.9.2, which is the current plugin version in Newspaper 12.7.3 https://i.imgur.com/ZtNI7D9.png
Thank you!

Hi,
If you see on your website shortcodes this means that one of the theme plugins is not installed, go to Newspaper > plugins and make sure that tagDiv Composer and tagDiv Cloud Library are installed (all theme plugins that have before the update), in some cases, you may need the tagDiv Opt-in Builder plugin or tagDiv Standard Pack.
I believe in your case you need to install the tagDiv Standard Pack plugin.
Thank you!

Hi,

This sounds like there is something interfering with the theme option. I just tested it on my installation, and even with the first 10 demos that are live, everything works correctly. So, I believe this is something related to your installation. Please do a test with only the theme plugins enabled and see if the problem persists.

Thank you!

Hi,
You are searching in the wrong place, the Cali Sight plugin is a theme plugin and is under Newsapper > plugins click on Dedicated Plugins for Prebuilt Websites and install it from there – https://i.imgur.com/pX8zG4j.png
Thank you!