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ap-2
tagDiv Member

Hi!

Thanks for the support, it is working as expected after installing the standard pack.

But, doubt is there why it was working perfectly without it prior to latest update.

Regards,
SN

Dex
Participant
#0

Hi!

I just bought the Newspaper theme and cannot install it. This is the message I’m getting in WordPress:

“Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.”

Could you please check it out and let me know?

Thanks!

Pirate
Participant
#0

I tried disable almost all features , all plugins, clear cache but still load time is over 20sec , even GTmetrix shows error every time https://gtmetrix.com/?job_error=BWGe4zZl
On my old also advanced theme, no problem it’s rapid fire https://gtmetrix.com/reports/pirate.ac/TkQmx5nD/ .
When I switch to any other theme , no problem.
** Ofcourse I installed all extra Newspaper plugins, registered theme & even got working enavto plugin so always got newest updates but this stuff is killing my vps . i can’t find where is the problem , so please help Devs
Much love

Lalit
Blocked
#0

Learned from https://forum.tagdiv.com/adding-multiple-authors-articles/ and I tried using the co-author plus plugin to implement a multi-author post.

I installed the plugin and created a guest user but it is showing errors and not showing two author in the post meta. Check screenshot: https://prnt.sc/2191b17

I am using tech news demo and having the latest version of the theme.

Could you help?

dtechted
Participant
#0

Hi Team,
I hope you are doing well. https://dtechted.com/

This is my website if you open this on desktop it shows like minimal version but I selected AMP for posts only not page. I asked earlier similar issue with you guys then you told me to remove the Litespeed cache and install WP super cache. Now it is showing this issue.

Please solve this issue ASAP. Thank you and Be Safe

dtechted
Participant
#0

Hi Team,
I hope you are doing well. https://dtechted.com/

This is my website if you open this on desktop it shows like minimal version but I selected AMP for posts only not page. I asked earlier similar issue with you guys then you told me to remove the Litespeed cache and install WP super cache. Now it is showing this issue.

Please solve this issue ASAP. Thank you and Be Safe

ldrodrigo
Participant
#0

We just purchased the newspaper theme. Because of all the usual configuration that needs to be done to achieve our desired look and feel, our team needs to install it first on a local virtual machine to play it and when we know we have achieved the final configuration install it in our live website.

For this scenario our one license works right? It will be used in one end product only.

Thanks

Calin
tagDiv Staff

Hi EJO14, our them has an automatic update option, but this was added in only in Newsmag v5.
About the forum, this is open for all users that have an account to can check the questions and answers from this forum. Also you can login only if you have a valid license key, so is no need to show it on forum.

After you update the them, did you update/install the theme plugins from Newsmag > plugin, also make sure that the theme requirements are set like in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ in case that there are still some problems make a test using only the theme plugins.
In case that the problems are still persisting, please provide a link to your website to check it or contact us at contact@tagdiv.com provide wp-admin and make sure that you have a full backup, also include the link of this topic in email to identify you.
Thank you!

Calin
tagDiv Staff

Hi,
Yes, you are right, maybe is not 100% but 90% are, to remove the standard pack you’ll need to use cloud templates and for pages you’ll need to replace the simple blocks and grids with flex blocks and flex grids. But before this you’ll need to have a full backup and is no need to set on a different theme during the theme update. When you update the theme via FTP/cPanel, you’ll need to copy and replace only the Newspaper theme (delete the old Newspaper theme and unzip the new one), after the theme is set, you need to go in WordPress > Newspaper > welcome section and update the theme from there. Also because you have an older version, you need to install the tagDiv Standard pack from Newspaper > plugins.
Thank you!

Calin
tagDiv Staff

Hi Mark Gilbert, I just checked your website and I see that the AdSense code need a long time to load, over 1s -> https://i.imgur.com/1sYVgxN.png
The pagespeed depends on a lot of elements, like page elements, external resources…
As I see on your website, there are no theme problems, but maybe you can optimize better the pagespeed for your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/autoptimize-install-configuration/
I hope this will help you!

Calin
tagDiv Staff

Hi pawanpurohit,
We recommend the WP Super Cache plugin because this was tested with our them and we gave a guide with the settings that need to be made with our theme. Now Is not need to use this cache plugin, you can use the W3 but we can not help with the settings.
There is no problem that it looks like this https://prnt.sc/213h9qj it will be green only if you set the WP Super Cache (that is the condition from that option), but this will not affect your website.
Thank you!

Anamaria
tagDiv Staff

Hello,

Normally, if you installed that prebuilt website it should have the same style, did you make any changes?
Please try to add this class in Custom Code -> Custom Body class => td-black => https://i.imgur.com/j8Wda0o.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please remove the generated CSS and generate it again.
Also, please let me know what plugins you have installed, sometimes can interfere with the tagDiv Analyzer.

Thank you!

Calin
tagDiv Staff

Hi,
Another suggestion is to delete all tagDiv plugins that you are using and reinstall theme from Newspaper > plugins.
In case that the problem is still persisting, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check the problem as soon as possible.
Thank you!

Anamaria
tagDiv Staff

Hello,

Disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook account again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

NoelM
tagDiv Member

NO!!!!! what you see there is the installed sample!!!!! the editor is not working at all, i have tried all the fixes that you talk about in this forum, i have wasted lots of time truing to make this work to no obey!!! Please resolve this issue now or I demand a full refund, I will ask for support from https://codecanyon.net/ if necessary.

gonmarsa
tagDiv Member

after reading a lot I found out it has to do with the cache… I deleted everything inside wordpress and nothing happened, so I kept reading and found out that there’s LiteSpeed Web Cache installed in the whole server, I asked the hosting company to help me out and they did, this is what was causing it:

“this issue was caused by the blocking of the rule by our Modsec apache module. We need to use this for security reasons. The module is configured to protect web applications from various attacks. ModSecurity supports a flexible rule engine to perform both simple and complex operations. I have fixed this issue for you. Please check it from your side and let me know if this occurs again.
Also, here you can find the article about the Modsec module:
https://www.namecheap.com/support/knowledgebase/article.aspx/9542/22/what-is-modsecurity-and-why-do-we-need-it/.”

Ernum
Participant
#0

Hello!

Thank you for that awesome work what have you done 🙂

I wanted to ask update from 8 to 11.

I would need to update webpage silently 🙂

Is that right to do?

1) I’ll upload new theme to the FTP.
2) I’ll change current website to Twentyeleven theme.
3) I’ll rename old Newspaper theme to different folder name and new theme to the old folder name (to keep database settings and url-s)
4) I’ll acticate new theme.
5) I’ll install immediately Standard Pack plugin to keep remain settings what I had.
6) Install plugins what I need (td-composer, td-cloud-library)
7) I’ll build new frontpage with td-composer on another page. (So long standard pack holds visual composer premade front page what I had before)
8) I’ll make new header and footer from tagdiv cloud library.
9) I’ll change footer and header and front page.
10) I’ll disable Standard pack plugin and conclusion is that – website is faster? 🙂

Best regards

Mark Gilbert
tagDiv Member

The very slow loading of this morning seems to have been resolved. I got a message on trying to update a plugin that said no connection could be made to the database. Is/was this a Newspaper problem?

This aside, I am surprised, given the simplicity of my installation and the claims of Newspaper’s publicity to find appalling performance scores when I use PageSpeed Insights – https://pagespeed.web.dev/report?url=https%3A%2F%2Fjazzjournal.co.uk%2F

Are the problems they describe a result of Newspaper coding?

Thanks
Mark

jastrz
tagDiv Member

If I have a theme installed or if I don’t have a page update button in the Theme Panel.There is such a button in the creator’s video because he builds the page without the template installed. I can upload the screenshots, but where?

  • This reply was modified 4 years by jastrz.
Kfrancesco
tagDiv Member

Solved, I have reinstalled tagDiv Composer, thank you

Mark Gilbert
Participant
#0

My site – https://jazzjournal.co.uk/ – is barely loading. Loading and responsiveness of WP dashboard is also incredibly slow. The site has never been very fast, but this is now unusable.

I have a fairly standard installation, using standard post templates and for front page Flex Block 3 and one Big Grid Flex 2.

My host says the site is responding quickly, so no problem. Other sites are loading fast and normally, so my internet speed is good enough.

What is the problem with Newspaper?

Calin
tagDiv Staff

Hi,
Thank you for contacting us!
Can you pleas provide some screenshots with this problem, this will help a lot!
Also do you have installed a pre-build website ? If is so this can be edited on frontent using the theme builder tagDiv Composer.
Thank you!

Calin
tagDiv Staff

Hi robsdesigns, there are only shortcode because, you are using some plugins that now are no longer enabled.
Please make sure that you have the tagDiv Composer, tagDiv Standard Pack installed and all the rest of plugins that you have before. -> https://i.imgur.com/zCc5B7p.png
Thank you!

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