Hello!
This issue is happening only if you activate the lightspeed cache, right? If not then please check for other plugin conflict as well.
The recommended settings for a cache plugin are here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please compare it with your cache plugin, but I can tell you that we did not tested this it.
Hope that helps you!
Thank you!
Please help!
I updated my theme and now the TagDiv composer is not working/updating.
It keeps saying failed and then when I go to the plugin page, it says destination folder already exists and plugin in failed. When I go to the installed plugin page, the composer plugin isn’t there. How do I fix this?
Thanks!
tagDiv Composer
Failed
An error occurred and we could not finish the process.
Please manually update the plugins.
Hi,
i see the documentation for AMP sites and i cant understand ads configuration for mobile…. what code should i put there because adsense gives me 2: 1 script (before </head) and 1 amp (after <body). https://ibb.co/BCYRyqP
dont u have real examples? the documenation doesnt explain well.
I put a script for automatic ads AMP before </html> and its not working https://ibb.co/48Q046M since i ve installed and activated AMP and mobile theme plugins. I cant add codes between html and body tags. This is bad because i cant put ads for mobile…. please is something wrong in the theme
I try to import the template, but it never completes the process.
awful web vitals disastrous update uninstalled and reverted to version 11.2
awful web vitals disastrous update uninstalled and reverted to version 11.2
Hi,
I upgraded my website to latest WordPress version and latest Theme version (11.3).
All TagDiv plugin is installed and activated.
Now, all my custom pages show a shortcodes like this :
[td_block_7 modules_on_row= »50% » modules_category= »image » show_btn= »none » show_excerpt= »none » ajax_pagination= » » sort= » » category_id= »79″ f_title_font_size= »eyJwb3J0cmFpdCI6IjEyIiwiYWxsIjoiMTMiLCJwaG9uZSI6IjE0In0= » f_title_font_line_height= »1.3″ modules_gap= »eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTUiLCJwaG9uZSI6IjIwIn0= » show_com= »none » show_date= »none » show_author= »none » image_height= »70″ f_title_font_weight= »500″ all_modules_space= »eyJhbGwiOiIyMiIsImxhbmRzY2FwZSI6IjIwIiwicG9ydHJhaXQiOiIxNSIsInBob25lIjoiMTUifQ== » limit= »6″ meta_padding= »eyJwb3J0cmFpdCI6IjhweCAwIDAgMCIsImFsbCI6IjdweCAwIDAifQ== » image_size= »td_218x150″ image_alignment= »eyJhbGwiOjUwLCJwaG9uZSI6IjExIn0= » f_header_font_transform= »uppercase » video_icon= »eyJhbGwiOiIyNCIsInBvcnRyYWl0IjoiMjAifQ== » header_color= »#01a7df » m6f_title_font_transform= »uppercase »]
If I switch to 10.3 version of the theme, everything work fine.
Megamenu is very slow to show with version 11.3
Thanks
hi there – so when I receive a message in the wordpress Newspaper theme area that says, hey just install the new update here – which I do and then it leaves my site looking like that – why doesn’t it install properly from that command?
I don’t ask for updated versions, but if they are pushed to me, then they should include all.
It tried to roll back to the previous version and even that doesn’t work properly and I now have ‘read counters, and menu boxes in ever story – utter nightmare and this is my livelihood.
Hello,
Indeed, some security issues have been reported, but they have been fixed.
Also, in this kind of situation is recommended to have a fresh install for your server and for WordPress and theme.
Also, I saw you have sent an email to contact@tagdiv.com and one of my colleagues answered you, please check the email.
Thank you!
Hi tedted, I checked your website and for me this looks that it is installed correctly and there are no other contents from the old theme. Maybe you are referring to a specific place if is so, please let me know or provide some screenshots with it and I will help you!
Thank you!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Let me know the results!
Thank you!
Hello!
I recommend you to check and clean your files: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you should reinstall everything, starting with the WordPress, theme, plugins so that it will be a clean install.
Thank you!
Hi guys,
I switched from NewsMag to Newspaper theme recently, which created a myriad of issues. I don’t really want to install the Standard pack if I don’t have to because it’s a legacy item, but after 10 hours of work, I managed to get the front page to look exactly as I wanted it to… and that’s great.
But, I edited the default cloud layout provided with the demo template I installed (Magazine Pro) for the category, and in tagdiv composer, it looks exactly how I want it to look, and I’ve saved it… but as soon as you try and load the page, it looks like the old one, before I edited it…
Go back into composer, and it looks like the new page… out of it, it’s the old page… I’ve forced cleared my cache and gone incognito/private, but to no avail.
Help… please… 🙂 I’m having wholesale issues with getting the posts to display right too, but that’s a whole other story… I had a layout that worked I thought (single_layout) but it won’t display the reviews, which is about 50% of our content. We can worry about that later.
Hi,
Blocks and Big Grid are part from the standard pack, are blocks that are not adjustable after the screen width also you do not have the possibility to edit the blocks in details. Now the Flexi Block and Big Grid Flex are the blocks that were added with cloud templates, those are adjustable on each width that you set on your pages or cloud templates, also you can full edit them with tagDiv Composer. Also you can check the documentation about those elements where are explain better the settings included:
Flex Block -> https://forum.tagdiv.com/flex-block-settings-guide/
Big Grid Flex -> https://forum.tagdiv.com/big-grid-flex-settings/
We recommend to use flex blocks and grids, also in our latest demos we use only them so those pre-build website can be installed and used without tagDiv Standard pack and the entire website it is full customizable using the frontend editor (tagDiv Composer).
I hope this will help you!
Thank you!
Wow, what an answer!
Do you think I create these videos of your theme failing for fun? No, I invested in your product because I want to use it as part of my business. I am in business to make money, and I don’t wish to waste time creating long and detailed questions for you to simply brush me to one side.
I have now installed your theme THREE TIMES so to get around your bad coding; this means that I have started from scratch, from the very beginning, three times.
I haven’t even gone live yet, and I purchased your Newspaper theme in August!
The penultimate time I had to start again was because you did NOT answer my question that I had asked about SEVERAL TIMES; I was not able to save or delete an element in the element sidebar. I showed you in a video (twice), but you didn’t provide an answer. Again, I do not make these videos for fun. You tried to answer, but it was completely out of context, and I felt brushed to one side because I think you are too lazy to answer in depth and/or you didn’t have a fix (probably both!).
Another VERY important issue that you still did not answer correctly was how to use one of your cloud templates. Yes, your example looks nice, but you failed to show me exactly how to edit the same template so it is published correctly. Your answer was complete and utter rubbish. I asked for a quick video to show me, but no, your laziness and lack or understanding stopped you.
I paid for support, and I expect decent answers from you, not avoidance. Do you understand?
I have avoided not contacting you since I read your reply one week ago, but I feel I shouldn’t have to avoid my supplier whom I paid good money to, for their product AND included support. You have caused much stress with your lack of helpful answers, and that has affected my time and bottom line, profits. Again, I am in business. I don’t make these videos and provide long and detailed questions (to help you!) for fun. Far from it.
To top this off, you saw my critical error video and you didn’t even bother to answer. Read back what you replied to me above (I will paste some of it to save your oh so valuable time:
“I think I helped you a lot…”
(here, go away and read the manual)
What??? Isn’t that what you are here for??? …to help me???
Please point me to the page which refers to Critical Errors. I showed you two videos of ONLY tagDiv plugins active and another video with ALL plugins inactive, but when I activated tagDiv Composer (in both videos), I got a critical error message. This points to your theme because the website worked fine without that one plugin.
I am not far off leaving a review on Theme Forest.
The stress you have caused me is horrendous!
Thank you
Hello Bettina,
you mean these steps?
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
but once I disable TagDv composer i will have broken site I assume…?
This is live site with big traffic, I cnt broke site for a while.
Or not?
For some reason the menu items (Forums, Topics, Replies,settingd) are not showing up in my WordPress navigation menu after installing bbpress. i only uses theme and plugins budled with newspaper . what is the issue ?how to solve
Hi there
I have finally installed the newsmag theme but for some reason, it’s corrupt the original theme which come with the wordpress seems to be blocking the newsmag theme, can you take a look if I give you login details please help me?
The domain is
ripository.com
I wondered if you can install it properly for me as a favor as I am so stuck I have been trying for hours to get it right, I managed to activate it fine but as you can see, the original theme seems to still be there
Let me know how to send a private message with login details if you can please help me?
Many thanks for your help
Jim
Dear Bettina,
thanks for your support.
for your information, the plugin AMP is installed and actived.
The problem is that the AMP is not listed in Dashboard menu.
So you cannot config it.
This is my problem.
Note: I desinstall and reinstall many time but the problem is still on
Hello!
I recommend you to check and clean your files: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you should reinstall everything, starting with the WordPress, theme, plugins so that it will be a clean install.
Thank you!
Hello!
If you use default template, then make sure you have the Standard Pack plugin installed and active. Also, check if there is a plugin conflict or not, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache(also from your browser) and try again.
Note: In order to edit a page/post with TagDiv Composer you need to use a PRO/cloud template and not a default one. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
The problem happen After I installed the missing woocomerce page from the WooCommerce – status – tools
Ok I’ll try that.
Just wondering, can we install the theme on multiple websites using the same key?
i followed the whole procedure to install the theme on a GoDaddy WordPress Hosting. Everything installed fine without issues, i also changed my configs in the php.ini but the tagDIV composer doesn’t work at all. If i try to use it on anything, it just breaks with an error on page (see video)
Video:
https://www.loom.com/share/b5ebe9046e254efeb07f4841d1d3e67b
I need help because i don’t know what to try anymore.
Hello,
Unfortunately, seems the problem is from the browsers used, it looks like the “like” button for Facebook is now supported only in the Chrome browser, the new implementation from other browsers is made to prevent Facebook share “like”
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like/
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg ->https://www.screencast.com/t/ON5zB4scE
Thank you!
