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Hi,
for a few days, the instagram feed integrated above the footer has stopped working. There are no images displayed, only icons for missing images. When I inspect the source and try to open the image url in the source, I only get an error message from Instagram saying “URL signature expired”.
I’ve tried updating everything, disabled and re-enabled instagram in the theme panel, to no avail.
In the docs for Newspaper I see instructions to enable instagram connection in the theme panel, under Social networks. But in my install there is only fields for entering urls to different social media. There is no panel for connecting to instagram.
How do I proceed to fix this?
I don’t know if it’s relevant, but the site is running under a multisite wordpress installation. It’s been running smooth until this happened.
Hi!
In Impacto TIC (impactotic.co) we had to reinstall WordPress from scratch to solve some serious flaws. The site is almost completely new, but it is throwing me several TD Composer (Standard Pack?) related errors … Can you help me?
Some of those errors are:
[16-May-2020 01:44:30 UTC] PHP Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /home/admin/web/impactotic.co/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1166
[16-May-2020 01:44:30 UTC] PHP Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /home/admin/web/impactotic.co/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1167
[16-May-2020 01:44:46 UTC] PHP Warning mysqli_real_connect(): (HY000/1203): User admin_admin already has more than ‘max_user_connections’ active connections in /home/admin/web/impactotic.co/public_html/wp-includes/wp-db.php on line 1626
[16-May-2020 01:47:20 UTC] PHP Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /home/admin/web/impactotic.co/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1166
[16-May-2020 01:49:51 UTC] PHP Warning getimagesize(https://impactotic.co/wp-content/uploads/2020/05/Logo-Impacto-TIC-2020-544px.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/admin/web/impactotic.co/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Thanks in advance
When adding templates to new page the template import window pops up with the “Are you sure you want to import this template?” confirmation behind the template preview window, but it’s behind the other window and you can’t access it. I reinstalled the plugins and it didn’t fix the problem. This happens while working on both desktop and laptop. Is there a fix for this?
Hi,
I want to Upgrade Newspaper to latest 10.3.3. I have Theme 10.2 installed. I don’t know how to do it.
Looking forward to hearing from you.
I have imported the full default demo and am customising it. I want to import another single post template as I cannot edit the current one. However, I am not able to load Cloud Templates despite following all your instructions and having a green system status. See screen capture of the system status.
All system requirements are met as per https://forum.tagdiv.com/requirements-for-newspaper/. You can see my server specs.
Looking at other solutions, on this forum, I tried with WP Super Cache installed and uninstalled.
I also deleted the cache.
I am not using CDN.
Can you tell me what is the solution?
Thanks
Hi,
Please make a quick test, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
On my install is appearing only once -> https://i.imgur.com/DdfjIdW.png
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
NDGWeekends.com
I get this error when I try to update pages and cloud footer/header templetes using Tagdiv composer. We have had this site running for six months now before this error.
“Errors at columns: 3(models) : 8(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
I have other sites using Newspaper and I get no such errors on them. So far I have:
Deactivated all plugins
Upgraded theme to 10.3.3
Site was created using cloud templetes. Standard pack is not installed.
Not sure if this started with the latest WordPress update because the only reason I noticed was because the elements on the footer were moved somehow and I tried to edit them.
Hi,
1. Our theme do not have any options for automatic updates, this can be some settings from your WordPress or hosts for automatic update.
The update should start only when you click on install version -> https://i.imgur.com/NWrxCje.png
2. Also there settings from theme panel should be save during the update, is possible that in you case to be something that was interfering or a plugin from theme to failed the automatic update from welcome screen.
If you want we can check this problem, for this you need to make on sub-domain a test website where to set your website and provide us access to it, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Can you tell me whether there are any known issues running Newspaper X on EasyWP WordPress servers operated by Namecheap?
I have cloned a live site from there to my own server to change over to Newspaper X but a number of problems are arising.
1) When I try to use TDComposer to edit the homepage I got a 500 Internal Server error. The server log entry was:
Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0]
[Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0] mmap() failed: [12] Cannot allocate memory
[Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0] End of script output before headers: post.php
I spoke with the server company and they advised to increase server memory in php.ini and wp_config to 512m which I did but this did not resolve the issue.
2) Other errors are:
[Fri May 15 09:30:40 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 109
[Fri May 15 09:30:40 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDSP_THEME_PATH – assumed ‘TDSP_THEME_PATH’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 113
[Fri May 15 09:30:44 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 109
[Fri May 15 09:30:44 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDSP_THEME_PATH – assumed ‘TDSP_THEME_PATH’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 113
3) When I try to enable thumb on module/blocks for the template. These were not saving. I installed Regenerate Thumbnail but this was not “seeing” the sizes.
I deleted the entire site and started from scratch with a clean install of WP then installed Newspaper X. Rather than importing the entire site including plugins, I just imported the pages/posts and media. That works.
But that is a workaround. My concern is when I try to go live with Newspaper X on EAsyWP that it might malfunction. The reason that I raise this is because they have a must-use plugin which is proprietary and it blocks plugins like WP-super-cache which is recommended by TagDiv.
My server specs are:
WordPress 5.4.1
Apache/2.4.41 (Unix)
php.ini memory limit: 512MB
PHP version 7.3.15 (EasyWP runs and requires 7.3)
MySQL version 5.0.12
You can see full specs at http://www.terryally.com/info.php.
Any help would be appreciated.
Thanks
I would like to bring your attention to the fact that I installed.. Plugins to optimize my images.. And I optimized 400+ images, if you want I can provide you my account details.. So that you can cross check. Apart from it, it takes me more than a minute to search any query in search box. Sometime server goes down. As to my server, I have taken 512 Mb ram server, I believe 512 Mb ram server is enough for a blogging site. Kindly optimize the search box. I’ll be very grateful for the same.
Good morning again,
I have installed the WP Super Cache following the steps and I still have the same problem. I have tried uninstalling plug-ins, reinstalling, and the problem persists.
https://ibb.co/HdxNX4K
https://ibb.co/8zNt5GZ
https://ibb.co/3NL5tX1
Mainly it happens when you enter Facebook from the iPhone (any version), and the truth is that our users, over 90%, enter from Facebook, for this reason it is a big problem.
Any recommendation on what can I do?
Thank you.
Hello !
In order to install the theme please follow our tutorial here: https://forum.tagdiv.com/install-via-wordpress/ and for the demos: https://forum.tagdiv.com/installing-demos/
Thank you !
I am trying to insert the auto ad code. but it is not working. in article & top articles, ads are also not working?
Can you tell me the quick way to install the auto ads code?
Hello !
Please delete all the tagDiv plugins and reinstall them.
Let us know the result.
Thank you !
Of course, I’m disapointed with your answer. Is this all the support you can offer ?
1/ WP-Members is widely used and your list of tested plugins is very poor and have no plugin to manage membership
2/ I am on a multi-sites installation (with 2 sites 1st : http://www.vivamagazine.fr & 2nd : blog.vivamagazine.fr, using same theme & plugins installed at network level). No child theme, no cache plugin. I’ve deactivated the WP-Members plugin. This solved the issue on first site but not on second site. Why only one ? How can I force the theme to “rebuild” its installation on the second site ? I’ve tried to disable theme and enable again at network administration level and also activte another theme and switchback to Newspaper without results. I can’t stay like that, it’s not acceptable for my client neither for me.
Note that we have an contract with the French Federation of Professional and Specialized Press who groups 7 press syndicates and thousands of magazines. On the last 6 monthes, I’ve created 3 sites with your plugin and we are in discussion for 5 more sites redesigns this year. I wish I could do it with Newspaper but we need a solid support if we want to build something on it…
Regards,
F. Spiesser
HI,
I have purchased Newspaper theme from you and i have the purchse code. It worked well for a week, but there was a attack on my website from some hackers so i had to delete the theme and re-install it. After re-instaling the theme i’m not able to see my homepage layout as it was in demo. Please do let me know how to get back my homepage as it is shown in demo.
And after reinstalling the Theme i’m not able to see the TAG DIV composer, please tell me how to get back the TAG DIV composer.
Thanks
Justin
I am not able to update them,
Hi,
make sure that this is not ca cache problem, if you are using cache plugins, please disable theme and check again. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please provide me a link where I can check this problem.
Thank you!
Thanks for your answer, but could you tell me what codes should I clone and modify to add a new image size in flex block 1?.
On the other hand, I need to make the same modification, in the block of related articles that appears in a single that I install from the cloud library (Single Post Template 1)
HTTPS is configured on my site
I’m installing a demo theme with content. After that, HTTPS stops working on the site… How do I fix this?
Good Morning,
Since I installed this template I have a big problem in many of the news that I share from my website on Facebook (which is the largest click provider today).
I attach a photo:
https://ibb.co/qgBbBjL
https://ibb.co/TcvsQ6K
It only happens to me sometimes. It is when I enter news from facebook, I get the misplaced menu. This causes the user experience that enters my website is not good and visits decrease.
I don’t know if it could be something from the header.php, but I’d appreciate help because I’m desperate.
Thank you.
So I’ve installed a demo and made the changes I wanted to make. Now I want the same styles for the header, footer, etc on each page as I styled it and for it not to be as the demo. I also want that to be the case each time a new page is created.
How can I do this?
I first has TwentyTwenty theme installed and active. When this was active I had previously uploaded a favicon (it recommends 512×512) in the “Site Identity” section of the theme customisation.
Then I bought the Newspaper theme and switched that to active. I set the favicon in the Theme Panel but it’s still showing the one from the TwentyTwenty theme. I cleared all browser caches, tried incognito window, everything.
This doesn’t get used because the favicon for the TwentyTwenty theme still gets included in the blog page source *after* the one included by Newspaper theme, so my guess is browsers see it last and overwrite the one earlier in the source.
You can’t change this unless you go back to TwentyTwenty theme and change the favicon there.
Took me ages to figure this out!
After the update, ve filters flew by category. Installed in blocks. I can not install it again
https://prnt.sc/sg3fg0
Hi,
I just check this on my install -> https://i.imgur.com/dvqT36r.png and these re the results -> https://i.imgur.com/CKqPyrl.png
Maybe is a plugin that is interfering with the theme settings or something.
If you want you can make some more investigations, but for this we’ll need admin access, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!