Search Results for 'install'

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

Please make sure that you are using the latest version of the theme and the plugin installed via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, please provide more details about your encountered error so I can identify it because it is not clear enough where exactly the TD Composer does not appear.

Thank you!

Hi,

You’ll need to use a plugin like Contact Form 7 -> https://wordpress.org/plugins/contact-form-7/ take the shortcode from contact and set it in a post/ single post template( from tagDiv Cloud Library ) or in a a page.
I will try to help you with some screenshots because is more easy to understand.
After you install the plugin go back on your WP Dashboard click on Contact > Contact Forms and copy the code under Shortcode https://www.screencast.com/t/NngJWh1j after that click on pages> hover the page you have for contact and select edit with tagDiv Composer ( https://www.screencast.com/t/sqDfb18UaqP ) or you can click on the page and after is open click the button TAGDIV Composer ( https://www.screencast.com/t/4iZR8xcZb5 ).
After TD Composer is open click on add element ( https://www.screencast.com/t/rHVSES71x ), click on the row and drag it at the bottom of your page (or were you like to be your contact https://www.screencast.com/t/pPYxfNGA) and drop the row there , then search for column text then drag it and drop him on the row ( https://www.screencast.com/t/YCmZGKn5Qwn ) click on it and the in sidebar from the left click on edit Content ( https://www.screencast.com/t/75fZTYkFoy ) then paste the code there and click on save and view page ( https://www.screencast.com/t/iT5Ex0ytiu ).

See the results : https://www.screencast.com/t/fDx1SAu6
Here is some documentation : https://contactform7.com/getting-started-with-contact-form-7/
I hope this will help you.

Thank you.

Hi,

What I can recommend to you is to make a fresh install on a subdomain or localhost to check the AMP and if is work you can duplicate your live website and try on entertainment test to integrate the amp in the theme, we recommend the amp with mobile theme

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

In order to have the benefits of a full Newspaper Theme you will have to activate the required plugins:

The child theme is in the Folder you have from Envato and requires manual instalation as you can see here: https://forum.tagdiv.com/install-via-wordpress/

I hope this was helpfull !

Thank you !

Hello !

Please make sure that you have met all the theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/ Also make sure not to have a plugin conflict. This happened after you have installed the Newspaper Theme? Also please make sure that you have installed the theme properly as you can see here: https://forum.tagdiv.com/install-via-wordpress/

If you are certain that all of the steps found in those 2 tutorials are completed please let me know !

Thank you !

Hi,

So the demo that you have install have a specific class that is overwrite the background color for footer from theme panel -> http://prntscr.com/oj94d3 if that class is removed the background color appear http://prntscr.com/oj94sx in order to do that you’ll need to add a custom css
http://prntscr.com/oj9a45
.td-footer-wrapper {
background-color: #211d1d!important;
}
.td-sub-footer-container {
background-color: #0d0d0d!important;
}
The code need to be set in Theme Panel >Custom code >Custom css

Hope this will help you!
Thank you!

Hello !

Please make sure to uninstall your plugins and re-install them manually as you can see in our tutorial: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

If you uninstall them there should be no problem. And if the problem still persists please try uploading them via FTP.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

In major cases, that problem appears when the theme was not correctly installed! We recommend making a full backup to your database to avoid losing all of your data and then, install the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, for more details about appearing of this problem, please check the following topic from here ->
https://wpfixit.com/wordpress-error-the-site-is-experiencing-technical-difficulties/ because it might be useful for you.

Let us know how it goes!

Thank you!

Hello !

There is nothing that needs to be changed. You can simply install the Newspaper theme directly. Please make sure to follow this steps created for you in order to install the theme easier: https://forum.tagdiv.com/install-via-wordpress/

I hope this was helpfull !

Thank you !

Hi,

First please make sure that the theme was install as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, usually this problem can appear from a low WP_MEMORY_LIMIT , please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

Please try firs the update on a test install -> https://tagdiv.com/update-newspaper-theme/
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using child theme, please set the child theme from the Newspaper v9.7.4 package, only this will work properly with the theme.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Let me know the results!

Hi,

First please make sure that the theme was install as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, usually this problem can appear from a low WP_MEMORY_LIMIT , please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!