Search Results for 'install'

Hello Olivercarding,

Make sure that you are using the latest version of the theme, check the PHP version to be maximum 7.1, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, my advice is to make a new clean install to another sub-domain for testing and check the results.

Thanks for the message!

Hello mrgergoke,

Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, I suggest you make a new clean install from scratch via FTP way to another sub-domain for testing, use only the tested plugins and check the results. Notice that our TagDiv Gallery should works as expected, as you can see in our demo preview.

Thanks for the message!

Hello Niclamus,

I recommend you to make a new clean install from scratch via FTP way to another sub-domain, clear all the caches and check the results. If the problem persists, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Hello energeticcity.ca

If the problem persists, you should make a new clean install from scratch to another sub-domain for testing, install only the plugins that come bundled with the theme core files and check the results. Notice that the Composer has been tested and works as expected with the theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

1. That would be the functionality of the Like button, as mentioned in the Facebook implementation
– https://developers.facebook.com/docs/plugins/like-button

2. You could disable it if it causes problems. Use different caching if possible and make tests. We tested the theme only with the WP Super cache for the moment, this works properly
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

The theme requirements are mentioned here
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these server and WordPress parameters should be according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
The most recommended install method is by FTP
– https://forum.tagdiv.com/install-via-ftp/
Either than these there would be no other requirements. The theme and theme plugins should work properly. As described here the 505 error would be related to the server
– https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/

Thanks

Hi,

Re-install all theme plugins from the latest theme package. Use the latest theme version, re-download the theme package to be sure and install that one
– https://forum.tagdiv.com/install-via-ftp/
Test with no other plugins active, there should not be any problems. If there are, please send us an email at contact@tagdiv.com and provide admin login information so we can investigate, as well as more details about what exactly are the actions you take before the problem occurs.
Also paste a link to this topic in the email.

Thanks

Hi,

There would be no need to downgrade the theme, please re-install the latest version
– https://forum.tagdiv.com/install-via-ftp/
Re-install the composer and multi-purpose plugin as well. If there is still a problem, send us an email at the address mentioned above and provide admin login. We will make investigations. Remember to paste a link to this topic in the email.

Thanks

Hello Danu R,

Please remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, I suggest you make a new clean install from scratch via FTP way, clear all the caches and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello bogdan,

You should update the theme via FTP way, clear all the caches, purge all CDN files if you are using the Cloudflare plugin, remove all of the untested plugins if you are using something like this and check the results. If the problem is still there, you should make a new fresh install from scratch via FTP way to another sub-domain and ensure that your Mega Menu has been set up accordingly with the documentation from here -> https://forum.tagdiv.com/newsmag-mega-menu/

Thanks for the message!

Hello bdundar,

Please notice that our theme should have to use installed for WordPress.org and not dot com.

Thanks for the message!