- NewsmagRequirements for Newsmag
Hello,
I am using the Newspaper Theme on my domain:
https://thesenegambiaobserver.com
I am facing a major problem:
Whenever I try to edit any page with tagDiv Composer OR open the Cloud Library, it shows a 404 page.
I have tried the following steps already:
1.Regenerated permalinks (saved twice)
2.Deactivated all plugins, only Newspaper Theme plugins kept active
3.Switched to default .htaccess
4.Increased PHP limits:
5.max_input_vars = 5000
6.memory_limit = 256M
7.Cleared CDN and browser cache
8.Disabled RankMath SEO plugin
9.Tried switching to parent theme only
10.Deleted custom code from functions.php
11.Reinstalled tagDiv Composer and Newspaper theme
But the problem continues:
Cloud Library always returns 404. Nothing loads.
Please help me check what is blocking the tagDiv Cloud Library from loading on my site.
If you need:
– System Info
I can provide it.
Thank you.
I have both these websites configured on AWS Lightsail, configured the same way yet on tours-uk.com the elements that have the classic text block within them, the block hangs. Yes I have deactivated/activated the plugins 1-by-1 and I have checked the error.logs on the server to include memory and yes the wp-config file has 512MB memory limit assigned. I have had this issue around 3 weeks now, been trying to resolve it but I can’t.
The max_input_vars is actually set to 5000 on the server.
Theme Panel Image and Screen Recording of both websites showing that the same element hangs in one and not the other.
Regards,
Justin
Hi sam24.info, the situation was resolved by increasing the WP memory. This can be done by your host, and this should be at least 256M. If you currently have it set to a bigger number, then ask your host to double it.
UPDATE: Sorta…
unable to edit any templates (e.g., post or category templates). When I attempt to open a template for editing, the Composer editor either fails to load, displays a blank screen, or encounters an error, preventing any modifications.
Crucially, the TagDiv Composer seems to work for editing regular pages and posts. I’m guessing the problem is specifically localized to the template editing functionality?
I’ve already done many troubleshooting steps, including:
WordPress & Theme/Composer Versions:
– My WordPress core is up-to-date. 6.8.3
– Dashboard says WP, Themes and Plugins are all up to date. but on the Newspaper updates page it shows I need to update to 12.7.3
– Newspaper theme currently updated to 12.6.9, can’t upto to 12.7.3
Theme Reinstallation Attempts:
– I’ve tried a significant process to ensure theme integrity: I manually downloadeed 12.7.3 from ThemeForest and then performed a fresh, clean update to the current latest version of the Newspaper theme and its associated plugins. This was done to rule out any corrupted files. It wont et me update though, it doesnt complete it.
Site Restore:
– I performed a full site restore from a recent working backup, but the template editing issue persists.
Caching Management:
– I have thoroughly cleared all levels of caching: my WordPress caching plugins (e.g., [mention specific plugin if you use one]), server-side cache via my hosting provider, CDN cache (Cloudflare, etc.), and my browser cache (including incognito mode).
PHP Environment Configuration:
– I have verified my server’s PHP version (currently running 8.3.22)
– I have also manually increased critical PHP limits in my php.ini and wp-config.php, including:
– memory_limit 1024M
– post_max_size 1024M
– upload_max_filesize 1024M
– max_execution_time 600
– max_input_vars 5000
WordPress Core Diagnostics:
– I’ve checked the WordPress Site Health tool, and it reports no issues
– I’ve re-saved permalinks from the WordPress settings.
– I’ve tested editing in different browsers, ccomputers and incognito/private windows.
Plugin Conflicts:
– While pages/posts edit fine, I have also systematically deactivated non-TagDiv plugins that might interact with editors or custom content types to check for conflicts, but the template editing issue remained.
My leading hypothesis is that the problem may be tied to a version mismatch or conflict? My current system is detecting Newspaper Theme 12.6.9, while it seems certain theme components or template assets might have been created or are expecting an environment compatible with Newspaper Theme 12.7.3? This discrepancy appears to specifically affect the way TagDiv Library interacts with or loads template files, as all other Composer functionalities for pages and posts appear to be working correctly.
Could you please provide guidance on this specific issue? I can provide screenshots, access to the browser console, or temporary admin access if needed.
Thank you for your urgent attention to this matter.
I’m experiencing severe performance and stability issues with the Newspaper theme and the TagDiv Composer. Even with proper caching enabled — Redis Object Cache plus WP Super Cache — the server load rises very quickly after only a few editing or viewing actions.
My site runs on an Infomaniak CloudServer (4 vCPU, 12 GB RAM), and yet PHP memory usage spikes drastically whenever multiple posts are opened or edited, or just visited by users, which results in 503 and 429 errors.
Additionally, I’ve observed that multiple duplicated MySQL queries are being sent to the database for a single page load, which suggests there’s room for optimization in the theme’s database handling.
I’ve also seen several other users report the same issue with the Newspaper theme after their sites have grown large over time.
Could you please clarify what exact details or logs you need from me to investigate this issue properly?
Once I know what information is required, I can provide it precisely to help you diagnose and resolve the problem.
Thank you,
Whenever I try to edit any pages with the TagDiv Composer I get a “Ooops… Error 404 – Sorry, but the page you are looking for doesn’t exist.” I have tried this will all the pages on my site. I confirmed all the plugins are installed and the sever settings are correct.
System Status
PHP Version: 8.3.25
WP Memory Limit: 256 MB
PHP Execution Time: 600
PHP Max Input Vars: 3000
Hi,
Thank you for your message. The WordPress memory limit is indeed one of the key parameters for proper functionality.
Would you be willing to contact us via email at contact@tagdiv.com and provide temporary wp-admin access so we can further investigate the issue?
Thank you!
Yes, I checked according to the document you provided. Except for the “php.ini memory limit: 40MB (recommended: 256M)” part—which I didn’t change because there was no error message—everything else was fine. In addition, I tried selecting the “Trucking Services” website template under “Cloud Templates,” but I couldn’t find the corresponding menu bar or footer template.
Hi,
That means there are problems. And I believe they aren’t related.
For the first issue with editing with the composer I suggest entering the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ meaning this one https://prnt.sc/MQRKxmjITK4V in the htaccess file. You can add it at the bottom of the existing code. Then check if the composer works correctly.
For the other issue, with the cloud library, you could try as a first step to check the wp memory and the rest of these parameters mentioned here https://prnt.sc/flMy0UJQE0W3 If these are lower than recommended, I suggest increasing them, the methods are described in the guide I provided.
Or, if you want, we can check these things on the website directly. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or FTP. We will check as soon as possible.
Thanks.
Just got this error message from WordPress during configuring a plugin:
—
WordPress versie 6.8.3
Active theme: Newspaper (versie 12.7.1)
Current plugin: tagDiv Opt-In Builder (versie 1.7.1 | built on 29.04.2025 10:50)
PHP version 8.3.26
Error Details
=============
An error type E_ERROR was caused in linenumber 3276 of file /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/td-subscription/includes/td_subscription.php.
Message: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/td-subscription/includes/td_subscription.php:3276
Stack trace:
#0 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/class-wp-hook.php(324): td_subscription::td_post_theme_settings_mb_save_filter()
#1 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#2 /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(880): apply_filters()
#3 /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(2081): WPAlchemy_MetaBox->apply_filters()
#4 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/class-wp-hook.php(326): WPAlchemy_MetaBox->_save()
#5 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#6 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/post.php(5110): do_action()
#8 /var/www/vhosts/xxx.xxx/httpdocs/wp-includes/post.php(5212): wp_insert_post()
#9 /var/www/vhosts/xxx.xxx/httpdocs/wp-admin/includes/post.php(453): wp_update_post()
#10 /var/www/vhosts/xxx.xxx/httpdocs/wp-admin/post.php(227): edit_post()
#11 {main}
thrown
—
Might this be caused by a lack of memory (php,SQL,kernel)?
Thank you,
Jos
Hi,
That means there are problems. And I believe they aren’t related.
For the first issue with editing with the composer I suggest entering the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ meaning this one https://prnt.sc/MQRKxmjITK4V in the htaccess file. You can add it at the bottom of the existing code. Then check if the composer works correctly.
For the other issue, with the cloud library, you could try as a first step to check the wp memory and the rest of these parameters mentioned here https://prnt.sc/flMy0UJQE0W3 If these are lower than recommended, I suggest increasing them, the methods are described in the guide I provided.
Or, if you want, we can check these things on the website directly. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or FTP. We will check as soon as possible.
Thanks.
Hi,
I can’t say unfortunately, such issues are not normal. The composer doesn’t normally crash the servers of the websites.
My first suggestion is to check if the theme requirements are fulfilled https://forum.tagdiv.com/requirements-for-newspaper/ If it’s a large website with many plugins, the wp memory can be increased more than the recommended value.
I also suggest checking the server error logs, debug logs, etc. There may be useful information in them.
If you want I can take a look as well. You can send us an email at contact@tagdiv.com and provide access to the website, and also to cPanel or FTP or something similar. I’ll check as well, maybe I can find more clues about the issue.
Since the server is crashing, maybe it would also be a good idea to contact the hosting provider so they can investigate as well, or at least maybe they can provide more details about what’s happening.
Thanks.
Ok for anyone encountering this issue, i have WP Rocket. The issue is, WP Rocket still had an archive of template in memory. I had to install “WP Rocket | Customize Mobile Cache options” AND clear my CDN to be able to see my website like i’ve configured it through tagDiv
Hi,
Please do not share private credentials via form, only via email.
I checked the website and now this is not working https://i.imgur.com/o8pRGBC.png. This kind of situation can be related to the .htaccess file, please use an FTP or cPanel to rename it and see if the problem is resolved.
Also, make sure that the wp memory limit is set to at least 256MB https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
If the situation continues, please contact us via email at contact@tagdiv.com and provide us with the website access.
Thank you!
Hi,
Please try to set the wp-memory limit according to the guide https://forum.tagdiv.com/requirements-for-newspaper/ then it will display the number set.
Also, can you provide some examples of errors you get in the error log?
Thank you!
My .user.ini is en root of public.html and is in 1024M, but when I go to TagDic System Status shows 40M
The other options are ok in the user.ini
#; START :: Ferozo PHP User Configuration
max_execution_time = 60
max_input_time = 120
max_input_vars = 3000
memory_limit = 1024M
post_max_size = 256M
upload_max_filesize = 256M
display_errors = 0
log_errors = 1
error_reporting = 32759
date.timezone = America/Argentina/Buenos_Aires
error_log = /home/poladmn/public_html/error-php.log
#; END :: Ferozo PHP User Configuration
I aldo have many issues when I try to edit Home page, and Gateway recurrente errors.
If I put in wp-config.php is the same, but I have an error in in error log php
Hello TagDiv Support Team,
I am facing an issue with the TagDiv Composer in my Newspaper 12 theme. The problem is that I am unable to add a new Row in the composer. There is no visible error message, but the Row simply does not get added.
Here are the details of my environment and the troubleshooting steps I already tried:
• Hosting Provider: Hostinger
• WordPress Version: 6.8.2
• PHP Version: 8.2.28
• WP Memory Limit: 256M
• PHP Execution Time: 300
• PHP Max Input Vars: 5000
Steps I have taken:
1. Deactivated all plugins except TagDiv Composer.
2. Deleted and reinstalled the TagDiv Composer plugin.
3. Tried again, but the issue persists.
4. Checked the browser console and noticed AJAX requests returning 0.
I am also attaching a screenshot of the browser console output where AJAX returns 0, in case it helps your investigation.
Despite these efforts, the problem remains unresolved, and I am still unable to add rows.
Could you please check and let me know how to fix this issue?
Thank you in advance for your support.
Best regards,
[Ashutosh tiwari]
Hello, since the last time i updated my theme and WP to the newest version, I have been experiencing issues relating with website (dailynewsng.com.ng) dragging and unnecessary breakdown from my backend and visitors’ side. And as a matter of fact, I started having my hosting resource limit eating up.
I have queried the hosting company severally, and part of the suggestion is to reach out to my theme support for a probable theme error or in conflict with WP new version.
I’m currently on WP Professional hosting plan on my website with the following allocations, how they are not enough to handle the website request is what is not clear. The hosting plan is even far from what I needed on my website, but I upgraded to it maybe to have enough allocations to handle the downtime. But still same dragging and downtime always.
SPEED Usage — 400%
I/O Usage.— 4MB/s
IOPS — 1024
NPROC — 100
Entry Processes.— 30
Physical Memory Usage — 4G
Please, what is the way out of this issue? Thanks
Issue Description:
When activating and using TagDiv Composer together with the TagDiv Standard Pack in the Newspaper theme, the MySQL/MariaDB database quickly reaches maximum resource usage.
The problem comes from the large number of queries containing the SQL_CALC_FOUND_ROWS clause, which is highly inefficient on large tables such as wp_posts.
As a result, read operations become very slow and the database consumes excessive CPU and memory, eventually leading to site performance degradation and database connection errors.
Hi Pietro, do you have the exact same fatal error?
Do you have the last Theme version, 12.7.1? If so, then the first thing that should be done is to double the memory limit and the problems should be resolved.
Thank you!
Hello!
I could really use your help!
I’ve set up a new website using WordPress (on GoDaddy hosting), installed the theme with all required plugins, and successfully imported the demo content. The site is working fine, and I can create and edit posts.
However, whenever I click on TagDiv Composer, I’m redirected to an error page.
Here are some additional details about my environment:
Hosting: GoDaddy
PHP version: 8.3.20
Database: 10.6.21 MariaDB
htaccess:
php_value max_input_vars 5000
php_value max_execution_time 300
php_value post_max_size 50M
php_value upload_max_filesize 50M
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
<IfModule mod_headers.c>
Header always append X-Frame-Options SAMEORIGIN
</IfModule>
I’ve followed all the recommendations in your documentation, including plugin activation, memory limits (256M).
Could you please advise what might be causing this issue with TagDiv Composer and how I can fix it?
Thank you in advance for your support!
Dear TagDiv Support,
My website is the problem: https://teknobilimadami.com/
I am experiencing a critical issue on my WordPress site that is directly related to the Newspaper Theme. When attempting to upload media files, the system either stalls significantly or fails with a 503 Service Unavailable error, specifically affecting the async-upload.php process.
Sometimes I add an image and when I open and close the page, I see that the image with the error has been loaded.
But these happen in the Newspaper theme. When I switch to the 2025 wordpress theme, images are uploaded instantly from the Media – Add Media – Media Library section without any problems.
After thorough debugging over the past 48 hours, I have tested and ruled out all other possible causes. Below is a complete breakdown of actions I took:
1. Hosting and Configuration
– PHP: 8.1
– Hosting: LiteSpeed / Shared Hosting (GuzelHosting)
– Limits Increased to:
– max_execution_time = 300
– upload_max_filesize = 128M
– post_max_size = 128M
– memory_limit = 512M
– Cloudflare set to “Development Mode”, and later fully paused
– WP Rocket and cache tools disabled during tests
2. Steps Taken & Results
– Switching to Twenty Twenty-Five theme resolves the issue instantly. Image uploads are fast and reliable.
– Activating Newspaper theme causes:
– Slow or failed uploads
– DevTools shows async-upload.php requests returning 503 errors
– Hosting panel shows CPU limit exceeded only when Newspaper is active
– Plugins tested individually (only Rank Math, SMTP, and Converter for Media were active; Converter later disabled)
3. Functions.php and Theme Code Review
– Output buffer using ob_start(“sanitize_output”) was temporarily removed.
– Theme update filters (pre_site_transient_update_themes) commented out.
– Admin-side JS injection via admin_head tested and removed.
These changes made little to no difference — the core issue seems to lie deeper in Newspaper’s admin/AJAX logic.
4. Attached Visual Evidence (8+ screenshots)
Please find attached:
1. DevTools console error (503 on async-upload.php) : https://prnt.sc/qHY-ahJWeCbr
2. CPanel CPU usage exceeded panel : https://prnt.sc/V4Wcb6RWVm8O
3. Functions.php sample (Attachments)
4. Theme switched: Twenty Twenty-Five (success) : https://prnt.sc/XsbBJDqxrBK_
5. Theme active: Newspaper (failure) : https://prnt.sc/3ORZ-qt9OwHj
6. WordPress debug.log output (Attachments)
7. Network panel XHR timing chart : https://prnt.sc/T1_rYdno5uaL
8. Cloudflare paused, issue persists : https://prnt.sc/CKQqSZ2OlLc-
I attach all other detailed screen photos to the e-mail. (20 attach picture screenshot)
Final Note & Request
I believe this issue can only be resolved from the theme side, not via hosting or plugin tweaks. I kindly request:
– Review of internal AJAX handling within the Newspaper theme
– Guidance on patching or disabling blocks that might interfere with admin upload requests
– Confirmation if this is a known issue, and whether an update will address it
I truly want this resolved. I have done my part as much as possible. Now I believe your team can take over and fix this properly.
I sent you contact@tagdiv.com e-mail in more detail. I would like to ask for your help in solving the problem.
Hello,
I have purchased the Newspaper theme (version 12.7.1) and currently use it on my website: https://hunedoara1tv.ro.
The theme was successfully activated and shows as REGISTERED in the WordPress admin panel. However, after some time, it deactivates itself without any manual changes on my part.
I’ve checked the system status, and all server requirements are met:
PHP version: 8.4.6
WP Memory Limit: 512MB
PHP Max Input Vars: 15000
Execution Time: 600
Could this be caused by a server communication issue with your license server or a license conflict? I have not used this license on any other live site.
Please help me identify and resolve the issue. Let me know if you need any logs or additional information.
Thank you in advance!
Best regards.
Contextual Menus Not Working in TagDiv Composer – Persistent React Error #200
Issue Description
The contextual menus (e.g., row settings, column settings) in the TagDiv Composer builder are not opening or responding on all browsers (Chrome, Brave, Firefox). The browser console shows the following React error:
text
Uncaught Error: Minified React error #200; visit https://reactjs.org/docs/error-decoder.html?invariant=200 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at react-dom.min.js?ver=18.3.1.1:10:128046
at classic-editor.js?ver=d439270160c30dd62b3a:525:5674
at window.yoast.initEditorIntegration (classic-editor.js?ver=d439270160c30dd62b3a:525:6011)
Steps Already Taken
Disabled all plugins except TagDiv Composer, Cloud Library, and essential TagDiv plugins – issue persists.
Increased PHP memory limit to 256M in wp-config.php.
Added the recommended .htaccess directives for TagDiv builder functionality at the end of the .htaccess file (including SubstituteMaxLineLength 10M and Header always append X-Frame-Options SAMEORIGIN).
Reset theme options via Theme Panel > Support > Reset Theme.
Tested with default WordPress theme (Twenty Twenty-Three) – TagDiv builder not available for testing there.
Verified no 403/404 errors on admin-ajax.php requests in the network console.
Noted Google Maps warnings related to deprecated markers but confirmed API key is valid.
Tested the issue on multiple browsers (Chrome, Brave, Firefox) with the same result.
Technical Environment
Theme: Newspaper 12
Active TagDiv Plugins: Composer, Cloud Library, etc.
Hosting: Infomaniak
PHP Version: 8.1+
Apache modules confirmed active: mod_headers, mod_rewrite
mod_substitute is enabled (confirmed with hosting support)
No server-side errors related to permissions or timeouts found.
Request for Support
Please help identify the root cause of the React error in classic-editor.js, which seems related to Yoast SEO integration.
Confirm compatibility of TagDiv Composer with React 18+ and the latest WordPress versions.
Advise on any necessary server configurations or known conflicts that could cause this issue.
Provide guidance on ensuring proper DOM targeting and iframe handling within the builder to restore contextual menu functionality.
Attachments
PHP and server error logs (available via Infomaniak Manager).
Full browser console logs including Console and Network tabs.
Exported theme settings from Theme Panel.
Additional Note:
The .htaccess directives recommended by TagDiv for the builder’s proper operation have been added at the end of the .htaccess file and are present on the server.
Thank you very much for your assistance. Looking forward to your guidance to resolve this issue.
Best regards
Hi,
To check if you have a plugin conflict, you need to deactivate all extra plugins and leave only the ones from the theme active, then see if the issue persists. Also, please double the WP memory limit.
Thank you!
