- TutorialsSystem status parameters guide
Hello katiazev,
Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Check your WP Memory to be minimum 258 MB for better results.
Thanks for your understanding!
i do that but nothing .
in statuts theme :
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://clichydemain.fr
WP Site URL i https://clichydemain.fr
WP version i 4.9.6
WP multisite enabled i No
WP Language i fr_FR
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi,
I see you deactivated all the other plugins, so a plugin conflict is not the case. You could take a look at the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there is need for any modifications, if possible increase the WP-memory higher then the minimum recommended value. Check if this has any effect.
Also do a quick test with a different browser.
If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access. Also provide cPanel and FTP if possible. Include a link to this topic in the email.
Thanks
As the theme develops and gets updated, so does WordPress and plugins and more and more memory is required for each process. Please increase your memory allocation in wp-config to 256 MB
Thank you!
Hello again it’s still same unfortunately
In ftp documents wp-admin/ there is no php.ini
So I’ve created php.ini and put those codes and I did save
;extension=php_mbstring.dll
;extension=php_gd2.dll
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
after that I’ve already checked in Linux panel so it’s already activated GD and mbstring
and after I did put to in wp-config.php
define( ‘WP_MEMORY_LIMIT’, ’96M’ );
Last thing I did add these to .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
and here on wordpress “System Status” photo
https://www.screencast.com/t/JrZ2hUgq
Hi! I have an issue with saving my cloud templates. I do everything, as written in the guide, but all my templates are saved as general (usual) pages, and do not appear in the “Cloud templates” section.
Have tested this both on my shared hosting, and localhost (all required memory and other settings are green). Issue remains the same in both locations.
Any suggestions?
Hello,
Please use this guide to make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and try increasing your wp memory to 256 mb from wp-config.
Thank you!
Hello,
If you made a request 2 days ago, you already received an answer. Please note the support hours posted on top of this page. I have replied via email to your request. You get a lot of 500 error in your console so please use this guide to make sure you meet the requirements for the theme: https://forum.tagdiv.com/search/requirements/ and increase your wp memory to 256 MB
Thank you!
Newspaper system status showing:
max_execution_time
30 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
max_input_vars
1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
However, php.ini was modified:
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;
; Maximum execution time of each script, in seconds
; http://php.net/max-execution-time
; Note: This directive is hardcoded to 0 for the CLI SAPI
max_execution_time = 300
; Maximum amount of time each script may spend parsing request data. It’s a good
; idea to limit this time on productions servers in order to eliminate unexpectedly
; long running scripts.
; Note: This directive is hardcoded to -1 for the CLI SAPI
; Default Value: -1 (Unlimited)
; Development Value: 60 (60 seconds)
; Production Value: 60 (60 seconds)
; http://php.net/max-input-time
max_input_time = 120
; Maximum input variable nesting level
; http://php.net/max-input-nesting-level
;max_input_nesting_level = 64
; How many GET/POST/COOKIE input variables may be accepted
; max_input_vars = 1000
max_input_vars = 5000
; Maximum amount of memory a script may consume (128MB)
; http://php.net/memory-limit
memory_limit = 768M
Thanks
Hello again,
thanks for your reply! Increasing the WP memory helped with the white screen problem affecting the whole website. After that I managed to install the tagDiv Composer correctly. However, when I press “Edit with tagDiv Composer” I still get a white screen on that page. I tried other two solutions you offered but it didn’t help.
Hi,
White screens could be solved by increasing the WP-memory to a higher value
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.
Thanks
Hi,
Sometimes the memory would still not be enough, if possible and allowed by your hosting provider try to increase it higher, also be sure to check the other parameters mentioned in the guide
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Also take a look at these topics, if there is still a problem try the solutions provided there, these solved problems for many users with composer trouble
– https://forum.tagdiv.com/topic/td-composer-10/\
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
If there is still a problem let us know, or mention the solution which worked in your case.
Thanks
Hi,
I have been experiencing difficulties working with TD Composer for my front page.
Each time I click on “Edit with TD Composer” all I see is an endlessly circling icon in the middle of the page no matter how many times I refresh.
My WP Memory Limit is currently set to “64 MB/request”, which is the recommended limit and I’ve progressively deactivated my plugins to search for any possible conflict to no avail.
As a last resort, I then updated the theme to the latest version (Newsmag v 4.4). Not only did the problem persist, I am now unable to navigate through the “Theme Panel” of the theme. Anything I click there just takes me back to the top of the page.
This is the URL to my site.
Thanks in advance.
ALM2000
Hello,
If you get 500 errors, it is recommended to increase the wp memory limit in wp-config to 256 mb as this seem to have fixed the issue for most users.
Also please check file permissions: http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Thank you!
Hello,
There is no general fix as the issues are very different from one case to another. In some cases, you need to upgrade your memory allocation in wp-config to 256MB, other issues require this code added to the htaccess:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
In some cases, the composer files were blocked by the firewall.
Every particular case needs the fix that applies in that specific case. There is no single issue where a general fix can be applied. Each case needs to be investigated and the proper solution provided for each case.
Please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so we can investigate your particular case and provide the solution that applies to you.
Thank you!
Hi,
Indeed, 64M would be insufficient for the theme and plugins. It would depend on your other plugins as well, the bigger the number of plugins the higher the memory consumption. For some users we recommend 256M if possible.
The theme logo should be like this after the update
– https://www.screencast.com/t/murG2ESh
That could be just a browser cache issue, clear the browser cache or test with a different browser. Try to force refresh the page (Ctrl+Shift+R). Also clear all caches installed and CDN files if you use it.
Thanks
Newspaper plugin does not report insufficient resources.
php.ini configuration
Server software i Apache
PHP Version i 7.1.15-1+0~20180306120119.15+jessie~1.gbp78327e
post_max_size i 60M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 4.9.6
WP multisite enabled i No
WP Language i hu_HU
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
I’ve tried to use option 1 – via FTP
Result the same = “HTTP ERROR 500”
I’ve got the following message in error log :
mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 128 bytes) in — here-is-my-path—-/themes/Newspaper/includes/wp_booster/td_util.php on line 1375
So, I’ve changed Memory limit from 64 Mb to 128Mb – problem was solved.
Is it ok for this Memory size?
May I use 90Mb or 70 Mb?
In the WordPress backend:
look at screenshot –
I can see a text- Template ver.8.8
But Logo shows me News7Paper (seven)
is it ok?
get this message after install td-cloud-library
Hi Bogdan,
Increasing memory in wp-config didn’t change anything. My hosting provider gives me 128mb max for current price package. In order to increase it, I will have to change my package:( Is that a problem?
Thank you
Then it is more likely that there are insufficient resources, increase them as mentioned. WP-memory can be set higher then recommended.
Hi,
First please check if the composer has been updated automatically
– https://www.screencast.com/t/KrNMbjVQr
Delete it and reinstall it from here, if an older build is used
– https://www.screencast.com/t/nSP4S0JV3
Also try increasing the WP-memory to a more higher value if possible, that may not be enough
– https://forum.tagdiv.com/requirements-for-newspaper/
Then activate the tagDiv composer again. Let us know the results of this.
Thanks
Hello, if we have solved the problem, we have increased the memory to 256, but unfortunately we can not download the templates for the single
So the page you created does not save. What exactly is happening? Check the theme system status and review the requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also WPML requriements
– https://wpml.org/home/minimum-requirements/
At least 128MB of WP-memory is needed, so you should set it as high as possible.
Hi,
First I see that you are using theme version 8.7.5 and an older WPBakery version (5.0.1). Update to the version provided in that theme package (5.4.7)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Page builder problems can also be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Please check the theme system status panel and see if it is set according to the documentation. WP-memory can be set higher if possible.
If you decided to use WPBakery page builder for your website, please deactivate the tagDiv composer plugin, when both are active there could be problems.
Thanks