Search Results for 'memory'

Hello spu,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ This problem could be from your wp_memory. Try to increase it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello,

It seems your memory allocation is off on your wp install and php.ini.
Please read this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

That error is most likely caused by insufficient memory, not the actual theme update
– https://forum.tagdiv.com/requirements-for-newspaper/
– http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Check the theme system status panel, if needed contact your hosting and ask them to increase the WP memory and other paragraphs as mentioned in the guide (or higher WP memory if possible)

Thanks

Hi,

Please check the theme system status panel
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
In some cases the 500 errors were caused by insufficient WP memory, try increasing the value if needed. You can increase it more then in the guide if possible. Then install the theme again by FTP
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Update the theme plugins as well. Let us know the results.

Thanks

Try to re-install the latest theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Remove and delete the composer, install it again from the theme plugins panel
– https://www.screencast.com/t/MAtStP1KDdH1
Increase the memory more if possible, that could be insufficient. Clear the cache and purge CDN files if you use it. Let us know.

Hi,

If you cannot access the backend, only with cPanel or FTP would you be able to deactivate plugins. Then you should be able to access WP-admin
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

The HTTP 500 error was fixed in some cases by increasing the WP memory according to the theme requirements or higher if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the theme system status panel, see if there are enough resources. Contact your hosting if required, ask them to increase them if needed. Also maybe they can check the error logs, to see what has caused this problem. Let us know as soon as possible.

Hi,

The best and also most recommended method to update themes is by FTP. Most reliable also
– https://forum.tagdiv.com/how-to-update-the-theme-2/

That error could be caused by permissions
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Or maybe it could be caused by insufficient disk space on the server, or exhausted memory
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

If you keep replying in your own topic it will only delay our answer unfortunately. The topics will be answered by oldest to newest.

Issues with the composer can be caused by many factors. The most common cause is simply insufficient resources. As you install more plugins the WP memory will be depleted and this will cause problems with the theme and plugins.
Please check the theme requirements guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
The theme has a system status panel you can check to see if everything is set properly. This would be the first step to try and fix the problem. If needed contact the hosting provider again and ask them to increase them according to the guide.

The next possible cause would be plugins. Deactivate them all except the theme plugins. Check if this has any effect. Also test on a new page.

If there is still a problem after doing this, we could take a look. Send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. Include a link to this topic in the email.

Thanks

Hi,

In some cases when 500 messages are displayed it is caused by low WP memory. The minimum recommended value would be 96M but it should be as high as possible. Many users have resolved similar issues by increasing the memory
– https://forum.tagdiv.com/requirements-for-newspaper/
Gradually he memory is depleted, as plugins will consume most of it. That could be why there is no problem with WPBakery disabled, and a problem with it enabled.

Hello whatawawu,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Check the system status memory to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Charlie,

1)Increase the system status memory according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
2), 3)Please update the theme to the latest version of it because in that version was resolved this problem with Social Counter and the App Id and Secret ID are no longer needed. Update it via FTP way, clear all the caches and check the results.
4)You should provide some useful screenshots with this problem so I can identify it at your website URL.

Thanks for your understanding!

Hi,

That update contained mostly fixes, there were no major changes in the theme. Maybe all these issues are caused by insufficient resources. There were similar cases where having multiple plugins activated and not enough WP memory resulted in the theme or plugins not functioning correctly, as well as 500 errors.

Check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Ask your hosting to increase those parameters as mentioned in the guide if needed. Then check if this has any effect in the matter.

Thanks