- ApiUsing the Theme API in plugins
- ApiPractical example – How to add a new Block and Module
- ApiAPI – Smart Lists – Introduction
- ApiAPI – Category top section style – Introduction
- ApiAPI – Category top section template – Introduction
- Apitd_api_module::update
- Apitd_api_module::add
- ApiAPI – Modules – Introduction
Hi Tagdiv, I want to ask about the display of my theme which often displays errors when accessed.
Here is the link http://prnt.sc/1xotybp
Note: Errors often occur in:
Hi mkmedien,
I just tested your website and now for me the mobile menu and search seems to work, indeed at each page reload, I need to double touch the icon, after that is working with one touch. -> https://i.imgur.com/ExRvtqe.png -> https://i.imgur.com/h0EwmoT.png
Maybe the problem it is related to those errors -> https://i.imgur.com/1z9g3E2.png what you can try for theme, is to use Enable jQuery Migrate Helper, or better, make a full backup for your website and update the theme to the last version https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (because you have an very old theme, it will be recommended to update the theme manually).
Thank you!
Hello, I am compressing javascript and css codes using “Autoptimize” plugin to optimize the theme. However, after this process, the mobile page I created is canceled and switched to the non-mobile version. I tried many plugins and they all gave the same result. What should I do about this issue?
1. Mobil Homepage;
2. 
3. Broken;
Other question;
What plugins are you using in the theme on this https://demo.tagdiv.com/newspaper_pro/ demo page? Even though I pulled the demo to my site with its contents, I can’t get the same speed scores.
This is just a problem report about a display issue of your Newspaper theme panel.
When the theme panel is open on Mobile, “Save” button which is at the bottom right corner is out of the screen. You can see in the screen shot link below.
Besides, this button doesn’t have a click or hover style applied on mobile. So I can’t understand whether I clicked or not. It would be better to align that button left and apply some onClick style.
Hi Bettina,
Thanks for your reply. I will follow the links for 1, 2 and 3 and let you know how I go.
But firstly, I still have a few of questions.
Re the cloud templates. I’m confused by how installing a new (and different) Single Post Template will affect my current post settings. There are only two mobile template options for Single Post Template. If I go with the blank mobile template I have to recreate the settings to match my desktop view? I would have thought this was done by default.
Re Mobile Theme and the Standard Pack suggestion. I already have this and it doesn’t stop the issue.
Re Mobile Theme and Mobile Editor. What exactly do you mean by “create the content with Mobile Editor”? How do I initiate Mobile content without Composer?
Thanks. Tamsin
Hi there,
I see that with Newspaper Theme it is possible to create pages with your Div Composer tag, creating templates for mobile pages. Unfortunately I see that, despite creating them, I still see the mobile homepage by default.
where I’m I wrong? How can i set a different mobile page?
Thanks in advance
Roberto
Hello,
First of all, it is always advisable to say what prebuilt website you have installed, to be able to help you and give you the necessary information.
Also, we have documentation where you can find more information.
Almost all of the settings that you want to do need to use tagDiv Composer.
1. If you set the font from Theme Panel, will not apply because those settings are for standard elements, so you need to change the fonts using tagDiv Composer on each element (Single Post Content, flex block, etc) please check this article -> https://forum.tagdiv.com/font-customization/ and video -> https://www.youtube.com/watch?v=jQvA64uTLkI
2. Newspaper Theme only works with default WordPress comments and unfortunately, we don’t have a plugin tested for comments, and we can’t recommend a plugin to achieve this.
3. If you set once the code for ads in the Single Post Content, you do not have to set for each post, if you use a global Single Post Template, but if you have a different Single Post Template then, yes, you need to add the code, because is a new template. The ads will show on all posts that use that template.
4. You can customize the mobile menu from Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd Also, for mobile header color you need to select the viewport on phone, select the zone of mobile menu and from the tab “CSS” you can change the background color => https://www.screencast.com/t/uO47flEmmeP also, please check this article https://forum.tagdiv.com/add-logo-newspaper/
5. Please make sure you have disabled the auto-loading option https://forum.tagdiv.com/infinite-loading-single-posts/
Also, please check if the settings are saved, if the settings are not saved, then you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you!
Hello Tamsin!
1. Here you can see step by step how you can import a new cloud template for your posts: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
2. Please add the text and the design (elements in the page) with the TagDiv Composer, not editing the page normally. Also, the shortcode can be inserted by using the element called “Column text”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
3. Yes, because our plugin Tagdiv Composer sees that the elements in the page weren’t made with it and it will ignore the content. The solution is at point 2.
1. The Post Settings in the Theme Panel will appear if you will install and activate the Standard Pack plugin from Newspaper -> Plugins.
2. If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
How I explained above the Mobile Theme has its own design for header and footer.
Thank you!
I am creating a new topic to seek priority/ comment for my mobile issues posted 7 hours ago under another topic. The link is below.
https://forum.tagdiv.com/topic/mobile-theme-is-not-working-3/#post-421282
Thank you.
Hello,
You can use the mobile page or mobile responsive. Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Hello,
I verified your website and indeed the menu doesn’t work on mobile, but on browser works=> https://i.imgur.com/sgdRv0v.png
Please check if you don’t have a plugin conflict, usually, this problem is caused by a plugin that interferes with the theme or with something settings.
Thank you!
Hello,
Please provide more details about what you want to achieve.
If you referring to setting a color for each category, you can check this topic => https://forum.tagdiv.com/topic/mobile-theme-duplicate-titles-missing-categories-category-tag-colour/
Thank you!
Good morning,
I have encountered a few issues with Newspaper mobile view (both responsive version and theme plugin), and would really appreciate your help.
———-
WP 5.8.1
PHP 7.4.24
Newspaper 11.2
tagDiv Plug-ins – Composer, Cloud Library, Social Counter, Standard Pack (have also activated/deactivated Mobile theme + Official AMP for WP)
——–
My website is “coming soon” until I resolve my mobile settings, so I am sharing screenshots using your recommendation above.
FYI I have already utilised the Let’s Go Mobile tutorial (very helpful) and Theme documentation and spent a lot of time troubleshooting.
My preferred option is to use mobile templates and tagDiv composer, mostly as I have content on my homepage that I want to retain in mobile view. I have created mobile templates for the home page, header and footer only (at this stage).
When testing the responsive version live on mobile I have the following issues:
1. My posts are displayed in a default format (feature image, text then sidebar, plus wrong header and footer). In my cloud templates list I do not have any Single Post Template listed to customise as a mobile template.
Have I mistakenly deleted “Single Post Template – Default PRO” and if so how do I get it back? When searching in New Cloud Templates it is not listed and other templates would be inconsistent with my site.
2. My pages (via menu) are displayed in a similar default format. When I try to create mobile templates for these pages using Composer (checking copy content option) most of my pages are not picking up all the content. Specifically, pages that have shortcodes (eg. Contact Form 7). For example –
In the mobile template page I get an empty column (where the page title, text and/or image should display) and stretched out shortcode content. If I save it anyway and try to open it again it appears as blank.
3. One critical page on my site appears blank (header and footer only) when live on mobile. It is a Business Directory which is otherwise responsive to the theme.
Like Issue 2 above, when I create a mobile template for this page the content is copied and partially displays but after saving it disappears.
The alternative option – trying tagDiv Mobile Theme + Official AMP for WP, and testing it live, has not resolved the critical issues. NB: I switched my “homepage – mobile” to draft while using Mobile Theme.
When testing the mobile theme version live on mobile I still have these issues:
1. Posts are now ok but the “Post Settings” options (as shown in your Theme Documentation) do not appear in my Mobile Theme Plugin settings.
2. All of the pages (including Business Directory) are now completely blank (mobile theme header and footer only). FYI I have opened each page in WP Editor and ensured they are enabled for mobile theme in the tool bar and updated. This did not resolve the issue.
Please let me know your suggestions for resolution asap 🙂
Thank you, Tamsin
Hi there,
My site: http://www.verbraucher-tipps.com (Newsmag4)
Today I discovered that mobile menu and search only work on desktop when I minimize browser. On smartphone I could click on both icons and nothing happens. A few days ago everything was working properly. I didn’t add new plugins or worked on themecode. I only made new blogposts. WP, theme and all plugins uptodate.
Please help. Thank you very much 🙂
Kind regards,
Matthias
It works that way. Thanks! Tagdiv support should take note.
btw I want to use Mobile theme only for AMP, but now I’m facing an issue where ‘/?amp’ at the end of the URL gives proper mobile theme, but ‘/amp/’ sends a ‘transitional’ copy of the desktop version built from cloud library. Not sure if you had a similar issue, but trying my luck again.
Anyway, I’d repeat that Tagdiv should take note. There are at least 4-5 threads highlighting the same issue, but it wasn’t resolved in any of those. They should figure out why it works when network enabled but fails to work when enabled sub-site wise.
Earlier, I had asked my host earlier why it was not working and they had this to say about the error:
The issue is occurring as the site is requesting for the file -> ‘tagdiv-deploy-mode.php’ inside the directory -> wp-content/themes/themes/Newspaper/ but the directory wp-content has only one subdirectory with the name themes and there are no other sub-directories inside the themes folder with the name -> themes. The additional directory path requesting for the file inside -> wp-content/themes/themes/Newspaper/ instead of wp-content/themes/Newspaper/ is causing the issue.
Hello, I can not remove an ad from the theme, it is appearing in the categories on mobile, it seems to be bugg, can you see it as soon as possible please
see pic: https://ibb.co/Ybgqtc4
I am facing the same issue and I’ve no luck. Emails to contact@tagdiv.com are pending too. Could you let me know which plugins you enabled network wide? Currently everything is working fine for me on desktop, but I get this error on mobile devices with mobile plugin on (pasting it here to ask if you were getting similar error):
Critical error:
require_once(/var/www/html/site/public_html/wp-content/themes/themes/Newspaper/tagdiv-deploy-mode.php): Failed to open stream: No such file or directory in on line 11 /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php
Fatal error
: Uncaught Error: Failed opening required ‘/var/www/html/site/public_html/wp-content/themes/themes/Newspaper/tagdiv-deploy-mode.php’ (include_path=’.:/usr/share/php’) in /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php:11
Stack trace:
#0 /var/www/html/site/public_html/wp-settings.php(546): include()
#1 /var/www/html/site/public_html/wp-config.php(110): require_once(‘/var/www/html/s…’)
#2 /var/www/html/site/public_html/wp-load.php(50): require_once(‘/var/www/html/s…’)
#3 /var/www/html/site/public_html/wp-blog-header.php(13): require_once(‘/var/www/html/s…’)
#4 /var/www/html/site/public_html/index.php(6): require(‘/var/www/html/s…’)
#5 {main}
thrown in /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php on line 11
I have another question with the default News theme I loaded the dummy data with.
Where is the option to change adjust the header colors for mobile vertical mode? It changes from a white background header for all other versions to a black one. This looks bad given the logo has a white background for all others, so how do I fix this? I need to adjust the header to be white, not black, and make the magnifying class and the header menu (the three lines button) to be black instead of white.
Also where is the option to change the background image (a girl in a blue striped shirt against a blue background) which appears when you press the header button to bring up the menu on vertical mode? I want to change that background image but have no idea where that option is.
Hello,
I’m very sorry, but the plugin you use has not been tested with the theme, that’s why we recommend WP Super Cache because it has been tested and it recognizes mobile theme and mobile pages.
There is also a possibility that your host has a cache plugin enabled and that is why this problem occurs.
Please clear all cache on your server, website and browser and see if the problem persists.
Thank you!
For what it is worth, and since the mobile theme design is minimalist, I replaced that unnecessary text with a guide to some (popular) categories, with links:
Opinión / Poesía / Coronavirus
Hello Bettina,
I did not solve the issue. It only stops when I disable the signup form from the theme panel, but I would like to use that (it is connected to the side/mobile menu as pictured here: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/27012031/IMG_9376.jpg). And when it is disabled, it appears like this: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/27012045/IMG_9375.jpg
So unfortunately, if I don’t want the repeated login prompts popping up, it can stop with that sign in piece disabled.. and since I want to keep that, I have this log in prompt for iOS Safari browsers that save their password on iCloud Keychain. I am thinking this is also somewhere in the CSS, but I am not sure what to do for this one.
Thank you.
my desktop theme is different than the mobile version. Seems something isn’t rendered properly. Can someone help?
Hello Dennis,
Please let me know what you use Mobile Theme + AMP or only AMP.
Also, please make sure you have the Show Date enabled from Theme Panel -> Mobile Theme -> Post Settings => https://i.imgur.com/BtHvm2o.png (if you have tagDiv Standard Pack activate please deactivate it to have the options for mobile theme) -> https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hi,
For the theme update, please make a full backup and try to update the theme manually via FTP/cPanel -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ method B from our guide. Also please make sure that you install the theme plugin too.
For the problem with the mobile layout on pages this is look like that because you are using the mobile theme plugin, and for this you need to set the page content in mobile editor using only the elements that are provided by the mobile editor. You can check more in our guide from here https://forum.tagdiv.com/the-mobile-theme/
An alternative will be to disable this plugin and you’ll use the responsive version of the theme.
Thank you!
Hi,
I have tried installl tagdiv mobile theme on single wordpress installation, it works perfectly, but showing error 500 when plugin used in multisite environment. Access with desktop, no issue, but not with mobile.
This is my server details – https://prnt.sc/1xgb3vm
Hope to see it is fixed.
Thank you,
Lester
