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Hi,
Please make sure that you do not have another mobile theme activate, or a plugin conflict, you will have to disable all other plugins and install the mobile theme first.
– https://www.screencast.com/t/AUBrojBH It appears because you use jetpack mobile theme. Since the theme has already a mobile version, it doesn’t work with jetpack module.
-> https://jetpack.com/support/mobile-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Elements from the desktop version (in this case in a page) will not appear on mobile when the mobile theme is active. So each page needs two versions, one for desktop created with the page builder or in any way possible in the theme, and one for mobile with the simple mobile editor – http://prntscr.com/mtgao6
The mobile homepage will contain a top grid that displays three featured posts
– https://forum.tagdiv.com/featured-posts-2/
Then a latest articles section. These sections are predefined in the mobile theme code.
If you want the same content from desktop to appear on mobile (responsive version), deactivate the mobile theme plugin. More about the mobile theme here
– https://forum.tagdiv.com/the-mobile-theme/
Thanks
Hi,
Please notice that the Article Box has been designed to be hidden on mobile devices because the width of the mobile devices is too short and the content of More Articles box will come over your post content and it’s not okay. By default, this element is hidden and I do not know why is on your website. I suggest to use the code below and place it in Theme panel -> Custom CSS Area to hide the More Article Box on mobile.
@media(max-width:767px){
.td-more-articles-box{
display:none;
}
}
Thanks for your understanding!
Hi,
I have checked your website and it seems that for that post template 4, the Subtitle was hidden on mobile and that’s why you bring nothing. Please try using the code below and place it in Theme panel -> Custom CSS area.
@media (max-width: 767px){
.td-post-template-4 .td-post-sub-title {
display:block;
}}
The result is here -> https://www.screencast.com/t/fdh7WhyO
Thanks for your understnading!
The problem is that I’m not working on wordpress.org but .com. Basically every link you give to me requires the installation of plugins like WP super cache or Super booster that I can not install in wordpress.com. I don’t have access to MySql for example.
In addition, I do not know how to add or change any kind of code.
I expected there was some more help … from the test done you can not recognize what are the problems?
The theme for mobile is too limited for me.
But in any case, it is absurd that without the mobile theme my score is 25 and 51 on the desktop … something is wrong.
One more problem. The white page appear if people have adblock activate. But why a white page? i have add an adsense 728×90 px in the header (rotating with another ad).
Adblock should simply prevent the ad from displaying but do not make the page completely white and unreachable … what should I do?
Hi,
You could a code from this topic – https://forum.tagdiv.com/topic/top-bar-in-mobile-menu-is-not-coming/
It should make the top bar visible on mobile, but only if you do not use the mobile theme plugin.
Thanks
Hi,
For this you can use the mobile theme, this will make your speed more faster -> https://forum.tagdiv.com/the-mobile-theme/ or if you do not want to use the mobile theme you can use a custom css tho hide that block on mobile device;
for example this code will hide the block 1 and 3 ->
.td_block_1, .td_block_3 {
display: none;
}
please set it in newspaper>theme panel>custom code > advance css> mobile section -> https://www.screencast.com/t/50Coc8Qe
Thank you!
Hi,
Looks like the ad is breaking out of line from container for some reason. Is the ad size set to auto in the theme panel for mobile? – http://prntscr.com/mszgla try setting a size for mobile, check what happens and how the ads appear then.
Thanks
Hi,
If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Wordpress.com Support-> https://en.support.wordpress.com/plugins/
Thanks for your understanding!
Hi,
If you mean the order of the socials in the top bar and footer, that could only be done with modifications in a theme file, like mentioned by Calin in this topic
– https://forum.tagdiv.com/topic/mobile-menu-social-icons/
I believe this is a request that is already added on our list.
For the social icons elements of the composer this is not possible, if you are referring to it.
Thanks
I changed my logo through themepanel. The logo got successfully changed. Both on my desktop website as well as mobile website See https://drive.google.com/file/d/13iE_p51JtTqMw-cc_7m5IGNHpBsjDtDs/view?usp=drivesdk. However only on the HOMEPAGE OF THE MOBILE WEBSITE the logo reamained the default without changing see https://drive.google.com/file/d/1ahEa2wcgIZLeT_XciYtBBth-vnylVfId/view?usp=drivesdk. Please help me to change that.
Regards,
Anirban
Hi,
For some reason my pre header doesn’t show up when accessed via mobile. I’ve seen pages from other people I know who use Newspaper theme and it shows normally, so I wonder what I’m doing wrong. Can you take a look for me and tell me what is going wrong, please?
My site: https://holandesando.com
Thanks!
Hi,
In order to install the new mobile theme you need to go in wp-content/plugins/ and remove/delete the mobile theme from there, only after that you can install the new mobile theme;
Them mobile theme is made for improve the mobile speed -> https://forum.tagdiv.com/the-mobile-theme/
tagDiv Speed Booster plugin is a plugin that help you to improve your website speed, Indeed the text show say is that is for newspaper 7 but is also work with newspaper 9.5 -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
Hi,
In order to hide the search button on mobile please go in WP Dashboard Newspaper>Theme panel > Custom code> Custom css and paste this code there
#td-header-search-button-mob, .td-search-icon
{
display: none;
}
https://www.screencast.com/t/Am7S6pyXkFSy
See results: https://www.screencast.com/t/pgmUVx0VgDo4
Thank you.
Hi,
If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thanks for your understanding!
Hi,
Please check our guide for ads -> https://www.screencast.com/t/sLmxVxpz6xJ
-> https://forum.tagdiv.com/ads-adsense-overview/
Maybe you do not set something well, also this can be from some plugins, you can make a test, deactivate all non theme plugins, clear all cache and try again.
If you want to use mobile theme please check our documentation for mobile theme and ads in it -> https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Now, my Newspaper theme is Version 9.5 on WordPress. Still, I’ve got this error message after hitting the Activate button of the mobile theme plugin, even though its old name had been disabled.
“Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /home/240585.cloudwaysapps.com/nsfwdtrwgu/public_html/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28”
But then I saw the mobile theme plugin description as follows:
“tagDiv Mobile Theme. Loads a simple mobile theme on small devices. Please note that the theme is already responsive and this plugin is not required. Version 1.1 | built on 06.02.2019 12:12 | By tagDiv | Visit plugin site”
Perhaps, it’s not a required plugin. What do you think?
i have setup homepage several time in newspaper theme for my blog sachhiprerna.com every time after 3-4 hour it change to a mobile template.
i am unable to update wpbakery plugin also
Hi,
I think that you can do an empty page, set in it the widget, after that copy the shortcode content from the page and set in in a post, but this is possible to make some problems with mobile theme
-> https://www.screencast.com/t/wDtYS9RqtX0
copy the code https://www.screencast.com/t/bwnybpUHku7
or you can us thei code if you set the footer 1 widget -. [tdc_zone][vc_row][vc_column][vc_widget_sidebar sidebar_id="td-footer-1"][/vc_column][/vc_row][/tdc_zone] set it in post -> https://www.screencast.com/t/ja2mrOgp -> https://www.screencast.com/t/Yqgciu1kupF0
Thank you for your understanding!
Hi,
For a better understanding, below I tried to explain in more words how Mobile Theme works. So, please notice that this theme concept (mobile theme) intends to display a Big Grid feature at the top of the homepage which shows the posts which are included in Featured category and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme does not recognize the Visual Composer/ TD Composer shortcode and that’s why you did not get the desktop style for mobile theme. If you are unhappy with this layout, and if you want to have the similar structure for mobile layout, you will simply turn off the mobile theme plugin and the theme will be automatically switched to the general responsive mobile mode. Please notice that if you will use the Mobile Theme, you will bring a high score for your page speed because this one has been optimized for mobile devices.
I hope that you understand!
Hi,
If you are using the mobile theme all you need to do is to set this custom css in Theme panel> Mobile Theme> Custom code / css –
.comment-form .td-form-url {
display: none;
}
or you can comment in wp-content/themes/Newspaper/mobile/comments.php
-> https://www.screencast.com/t/lXMwafFzqEeE
Thank you!
Hi,
For the mobile theme you’ll need to create a new page for contact page without any builder in mobile editor using only the elements from mobile editor, please check our documentation about the Mobile Theme documentation -> https://forum.tagdiv.com/the-mobile-theme/
Thank you for your understanding!
Hi,
Please notice that our Mobile Theme has a different layout than the Desktop layout. So, if you will use the Mobile Theme, you will bring other content. For more details about this plugin and how it works this one, please check the following guide from here -> https://forum.tagdiv.com/the-mobile-theme/ Provide your website and more details about what exaclty you want to achieve so I will be able to help you. I’m here to assist you.
Thanks for your understanding!
Hello, i use a “tagDiv Mobile Theme” and contact page (desktop version not works). From the specifications I read that it is normal, I would like to know how I can create a contact page that works with “tagdiv mobile theme”. Thanks.
Hi,
If you want to make a theme update you have 3 ways to do it, please check your documentation for theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/
How to update a plugin -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
If you do not want to update the theme and use the mobile theme for Newspaper 9.2.2 please send us an email at contact@tagdiv.com and ask for mobile theme v9.2.2 and we’ll provide for you.
Thank you for your understanding!