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Hi there
I have a few questions.
When I was reading about the new update, I read that you could now make your site fill the screen- means no bigger white border around the site, I just can’t see where in the back end I can make this happen.
I redesigned the mobile site to reflect the desktop, but whenever you go on it via let’s say our twitter account (@FashNerd), it is not the edited version but the Newspaper 8 version that people see. By this I mean the footer is Newspaper and the heading is black instead of the preferred pink.
Help, please!
I’ve tried this too. After entering the YouTube link in the featured Video function, I always receive a 500: Internal Error. When I return to the post, sometimes there is a featured image in the featured image box, but not always. This time there was. The featured image appears on Mobile but does not show up on the desktop. In the media library, the file is titled maxresdefault.jpg and has no thumbnail.
Thoughts?
Hi,
I am trying to keep the mobile header using the Crafty Ideas demo install. I have made some CSS customization in the Theme Panel > Custom CSS section and using the Live CSS tool on the admin toolbar.
My header now appears black in iPad portrait dimensions like this – https://snag.gy/TiZJRN.jpg
But I want it looking like this – https://snag.gy/TwFNak.jpg
Thanks
Shane
Hi,
1. In some cases 500 errors were produced by insufficient resources, mainly WP memory. Increasing the limit fixed the errors.
2. Your ID works for me, with the same plugin used
– https://www.screencast.com/t/1x2qe9o5
Try clearing the cache plugin you have installed and also purge CDN cache if used.
3. That is the latest articles page template
– https://www.screencast.com/t/wXoH35F5uI5
The section of posts it displays at the bottom of the page has only numbered pagination. You could select a different page template for the page, then add at the bottom a block of your choosing. Blocks have infinite loading pagination
– https://forum.tagdiv.com/block-settings-guide/
4. The mobile theme may not work as intended or at all with the caching plugin you use. Caching plugins are the number one cause for mobile theme problems. We recommend the super cache which works properly with the mobile plugin. The mobile plugin is optional however.
6. The footer template you use has it’s own predefined widgets
– https://forum.tagdiv.com/footer-templates/
So your widgets will be displayed below them. Use empty footer templates to display only your desired widgets.
Thanks
Hello marijnvdgruiter,
I have inspected your website on my mobile and it seems to work as expected, without any problems. Try to clear all the caches and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for the message!
Hello deanysus,
I suggest you make a new fresh install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results. The mobile mode of the theme was fully tested and should works as expected if the theme has been correctly installed.
Thanks for your understanding!
Thanks,
1) we were having issues here as it gave us HTTP 500 error the page cannot be reached at this time. So went back to WP-bakery.
2) Re-installed tag-div social counter with the file you gave, Still same problem, it shows zero. Please check http://www.gadgetbridge.com.
3) Thanks categories we found and is working well. However, we wanted for the main home page, it is showing numbered pagination. Is there a way to get a load more button instead of the numbered pagination on the home page?
4) I quite like the mobile theme, but when We are using the mobile site function, it works for few minutes and then reverts to the old mobile version of the website. Please open in your mobile browser and you shall see. We tried clearing cache it comes to the new one, but after a little while goes back to the old version.
5) we managed to rectify and works now, we were talking about the sub-footer with the links to pages like about us etc. Had to fill in the details again in it for the mobile version. Many thanks.
6) New Issues, the footer is showing two footer widgets rows. The lower one is enabled by us, but the top one where editors picks, recent posts and popular categories are, that come on its own. How do we disable it?
Thanks do let us know.
Hi,
Maybe you use the mobile theme plugin, this will not display any page builder elements
– https://forum.tagdiv.com/the-mobile-theme/
If you don’t use the mobile theme , then the grid will display like it does here (test on mobile)
– https://demo.tagdiv.com/newspaper/big-grid-3/
Note that the mobile plugin is optional, it is meant to be used if you want to present to your users a simpler version of the website, with no page builder content. You will have to create 2 versions of a page, one for desktop and one for mobile.
Thanks
Hi,
With td composer, how to show an element only for mobile users ?
Hi there,
After updating the theme the mobile header has again gone back to black color. Also now the Background of the Menu after clicking the Hamburger has also disappeared. Earlier there used to be a gradient sort of colour. Kindly help.
Thanks,
Prasenjit.
Hi,
When viewing some pages on Mobile, I’m getting some theme-related jquery error. Do you guys by any chance know how to fix this?
Here’s a screenshot: https://i.imgur.com/GqHSSF0.png
Thank you!
Hi,
I cannot change the default color of the craft ideas theme which is yellow-orange. I would like to change it a different color. I have tried to do this using CSS and !important but I it won’t change.
Any help much appreciated
Shane
Hi,
We will reply as soon as possible, please check the support hours and also note that there was no support on Monday (banner shown at top of forum).
Also please do not reply in your own topic after the initial post if possible, unless absolutely necessary. This will only renew the topic and delay the response, we answer from oldest to newest which is fair.
1. The tagDiv composer is the main page builder now, but you can not install it if you use WPBakery page builder. If you decide to use it, all the pages have to be recreated with it
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
2. The Twitter in the social counter had an issue, we provided an updated social counter plugin which should fix the Twitter count
– https://www.filedropper.com/showdownload.php/td-social-counter_1
3. There is infinite loading as block pagiantion
– https://forum.tagdiv.com/block-settings-tutorial/
Or for category pages, either in general or per/category
– https://www.screencast.com/t/7uXKzRXs3m
4. The mobile top grid will display featured posts
– https://forum.tagdiv.com/featured-posts-2/
– https://forum.tagdiv.com/the-mobile-theme/
Then a latest articles section will be shown. The mobile theme does not provide many settings or customization, it is meant to be kept as simple as possible.
5. You can display a page in the footer if you wish. This will be displayed on desktop only, if you use the mobile theme plugin. The mobile theme will not display it. Note that the mobile theme is optional, you can simply not use it. Then the same content from desktop will be shown.
We try to implement at least basic SEO in the theme code, settings for SEO do not exist in the theme however. You can use our recommended plugin, Yoast SEO plugin
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/wordpress-seo/
Thanks
Hello ashubais,
I have inspected your website but it seems that your mobile theme works as expected, as you can see here -> https://www.screencast.com/t/kyjSPNDVtmK
Thanks for the message!
Hello therealshaunproulx,
I suggest you make a new clean install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results. If you have some additional customizations which can break the theme layout you should disable all of them and check the results. By default, the theme works fine and the menu mobile returns good results.
Thanks for your understanding!
Big grid 3 not showing on mobile devices and it works perfectly in other devices. Is there any way i can fix this?
Hi,
From what I can find online, Google AMP and Cloudflare Accelerated Mobile Links are linked. Found these topics
– https://blog.cloudflare.com/accelerated-mobile/
– https://antonyagnel.com/2017/01/13/how-to-enable-accelerated-mobile-links-in-cloudflare/
– https://www.cloudflare.com/press-releases/2017/cloudflare-makes-mobile-web-up-five-times-faster-with-accelerated-mobile-links/
– https://community.cloudflare.com/t/accelerated-mobile-links-question/487
The Cloudflare feature says it will detect if a page/post has AMP and serve that to users, Google will serve AMP content only through the search results. So the AMP plugin is required besides that setting. That is how I see it. You could search more online.
Thanks
Hello AlexSoyer,
I have inspected your website and I saw that you are using the Mobile Theme plugin and the content of your page has been created with TD Composer. Notice that plugin does not recognize any shortcode of page builder and that’s why you do not bring the content of the page on mobile devices. You should create it only with HTML code which will have to be added in Mobile Editor. If you do not like this theme behavior, you should simply disable the mobile plugin and then, the theme will be automatically switched to the general responsive mode. For more information about this plugin, please check here -> https://forum.tagdiv.com/the-mobile-theme/
Thanks for your understanding!
Hello Maty2012,
Please notice that the Sidebar has not been designed to appear on small devices from design reasons. So, I have inspected your website on mobile and I saw that you are using the Mobile Theme plugin which has own style for mobile mode than the desktop. If you want your mobile style to look similar to the desktop you should disable the Mobile Theme plugin and the theme will be automatically switched to the general responsive layout. Also, notice that the sidebar will come down, under the content.
Thanks for your understanding!
Hello marijnvdgruiter,
Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please provide your website URL so I can take a closer look at your mobile menu and some useful screenshots.
Thanks for the message!
I have added code, links and pictures are working on mobile, it is ok on mobile.
But at small screens there is a gap in one part, sending PRt scr (https://www.screencast.com/t/LaVasDtEw).
Hello paologalli,
Sorry but the Mobile Theme plugin is not included in Newsmag theme and it’s not tested with it, unfortunately!
Thanks for your understanding!
Sorry i found it:
https://forum.tagdiv.com/the-mobile-theme/
Page builder elements – The “Mobile theme” is designed for users who want to optimize the page content for mobile devices or they want to display fewer / different elements on mobiles. For optimal performance we removed the page builder dependency; this means you cannot use the page builder elements for the “Mobile theme” pages. If you want to display the same elements on both mobile and desktop, don’t use the mobile theme, the main theme is already capable of this with it’s responsive design for mobiles.
I use the Visual Composer tags not only in pages, i use it on Posts…
[vc_row][vc_column].......
Since the update i got an error on mobile devices: Wp Boost Error…..
i deaktivated the mobile theme plugin. Now it works.
But i am worried about the Mobile Theme plugin. Any solution for my error?
Marcel
Hello,
you can change the css for each row in particular and have it hidden on mobile devices using the device icons like so: https://www.screencast.com/t/GEqqsHZHbRm
Thank you!
